
Gain a fast but comprehensive overview of the user experience and applied research and design process, from understanding users to delivering more usable, engaging digital products.
Explore how user experience blends research and design to create easy, useful, and enjoyable products. The course covers UX essentials, design processes, and evaluation with US and UK case insights.
Identify users through interviews, surveys, and observations to understand needs, then apply user testing and think-aloud sessions on prototypes to gather data and generate usability recommendations.
Define design in user experience as function, arrangement of buttons and forms, and the goal to solve a problem. Document problems, generate multiple solutions, prototype, assess, and iterate toward refinement.
Discover how sketches, wireframes, and prototypes help ux designers communicate with stakeholders, test concepts, and guide developers through user-centered design.
Explore heuristic analysis, an expert UKCS method, applying Nielsen and Molik's principles: visibility of system status, recognition over recall, and error prevention, to uncover interface issues beyond testing.
Explore phase one of applied user experience research and design, tracing a website project from initial concept to prototype, including needs finding, interviews and observations, and a project brief.
Phase two guides four steps—needs finding, design concept, personas and scenarios, and competitive analysis—to inform differentiated design.
Develop phase three by turning wireframes and lo-fi paper prototypes into a test-ready design, design the navigation flows and user tasks, and plan the consent-based user test.
Phase four drives iterative design cycle by conducting user tests, analyzing results, and writing a user test report to guide sketches and a medium fidelity prototype for the loop.
Lead phase five of the user experience project. Perform a heuristic evaluation, finalize an interactive prototype, and design the user test plan for the applied research and design project.
Phase six completes the user experience applied research and design by conducting a user test, documenting findings, and producing a final report that covers design decisions, needs, analyses, and prototypes.
Hello and welcome to “User Experience - Applied Research and Design”. I put together this course because I know there are a lot of workers out there who’ve never done UX, but would like to learn the profession. At the same time, the demand for well trained UX researchers and designers continues to grow. Often times, a lot of aspiring UX professionals or even the companies that wish to employ such professionals, don’t truly understand what’s involved. UX is more than nice graphics! UX is about creating products that are easy to use and please the user. UX is about understanding user needs and how the product can meet their needs. It is about how the users interact with information and how they navigate the design. This course aims to reveal the extent of the UX process, and to provide a comprehensive resource which practitioners can use as a model when undertaking their own UX projects.
Becoming a UX professional is easier for some, then for others. Individuals with experience related to social science research or technology may have a big advantage. Anyone with a background in web development, software development, graphic design, research, psychology, engineering or business analysis: is especially well suited. My goal was to create a course that would offer a fast, but comprehensive overview of the UX research and design process.
The first part of the course starts out with an introduction to UX, but quickly ramps up to to present the intermediate and advanced process behind UX. You will gain an understanding of what is involved in UX research and UX design. You will learn how to conduct interviews, evaluate products, and analyze products using principles of design. You will also learn about the creation of prototypes of low fidelity, medium fidelity and at high fidelity. The second part of the course showcases a lengthy and significant UX design project where learners are able to see the type of analysis, research and process required in an applied UX project. The entire process from initial concept through to finished prototype will be demonstrated. You will gain access to professional resources in the form of research reports. The reports can be used as a guide or template for your own UX project development. By reviewing five different phases of a UX project, you will learn what reports/deliverables are expected as part of a major product design endeavour.