
Welcome to Unlocking Team Potential: Create High Performance Through Psychological Safety.
This course is built with you in mind. You are the culture architect. The different assignments are meant for you to practice what you are learning.
You are the cultural architect for your team. If you are a formal leader you have direct influence over the team culture. If you are in informal leader you have influence of the team culture.
Psychological safety is the key element that undergirds any high-performing team. Without psychological safety, there is no high-performing team. To create a culture that eats strategy for breakfast lunch and dinner, combine psychological safety with high standards.
Psychological safety is defined by Timothy Clark as rewarded vulnerability. When people feel free to bring their whole self to work they also bring their best effort to the team and work with a team first mentality. In Dr. Clark's book The 4 Stages of Psychological Safety he defines the four stages as:
Inclusion Safety
Learner Safety
Contributor Safety
Challenger Safety
There are some misconceptions about psychological safety. It is important to state those now so we do not propagate any misconceptions. Psychological safety is not about:
Shielding people from accountability.
Niceness or being nice.
Coddling
Consensus decision-making.
Unearned autonomy
Political correctness
Rhetorical reassurance.
How you apply the knowledge and skills that you are gaining through this course are the critical elements. The first step in the application process is to define how you want to be able to use the knowledge and skills that you will gain during this course. Your goals are what matters.
The official leader is directly responsible for the team outcomes and the team culture. The official or formal leader has direct control over the team culture and creates a sense of psychological safety. The informal leader influences the team culture. The quickest way to create or influence a high-performing culture is to:
State psychological safety as a shared value.
Teach the team about psychological safety. Some people may misinterpret what psychological safety is and how it creates a high-performance culture.
Role model the appropriate behaviors.
Welcome to the Inclusion Safety Module! Congratulations on making it to this point. We start each module with this short introduction and then a short quiz. When you take the no stakes quiz you use the power of prediction which is a powerful tool for learning. Listen to the video to learn more.
It feels good to be included. Inclusion allows people to bring and use their unique gifts and talents to the team. As people often do, we get in the way of inclusion safety.
Be intentional in creating inclusion safety. This video explores a few of the strategies that you can utilize to purposefully build a culture of inclusion safety. The behaviors in the video are not meant to be an exhaustive list. You probably have several strategies that you use already.
Inclusion safety is the first stage of psychological safety. In this video, the team discusses the importance of psychological safety and how to create inclusion safety within a team. Remember that inclusion safety is the only stage that is a basic human right. Inclusion Safety is not earned it is given unless there is an intent to harm.
The pirates are the radical thinkers who feel left out or unheard. Invite them into your team and create a culture where their radical thoughts are embraced, then watch them grow and flourish.
Now that you know inclusion safety is a basic human right and the foundation for high-performance, what will you do to create inclusion safety?
Learner safety is the second stage of psychological safety. This stage is earned. Employees are encouraged to learn in exchange for the effort to learn. Download the resource to learn more.
We all have a natural curious and want to learn and grow.
This video discusses the specific behaviors that you can utilize to create learner safety within your team.
Think of this video as a podcast where you get real information from a team that experiences psychological safety. Kenna, Alyssa, Vic, and George discuss learner safety.
Learner safety is built from a foundation of inclusion safety.
Contributor safety is the third stage of psychological safety. This stage is earned. Employees are given autonomy in exchange for results. Download the resource to learn more.
As humans, we have a basic need to contribute to the greater good.
This video discusses the specific behaviors that you can utilize to create contributor safety within your team.
Think of this video as a podcast where you get real information from a team that experiences psychological safety. Kenna, Alyssa, Vic, and George discuss contributor safety and what it feels like to be able to bring their whole self to work.
Contributor safety is built on top of inclusion safety and learner safety. Without the first two stages in place, people tend to not provide their best effort.
Challenger safety is the second stage of psychological safety. This stage is earned. Employees are given air cover in exchange for candor. Download the resource to learn more.
As humans, we have a need to make things better. Challenger safety satisfies that basic human need.
This video discusses the specific behaviors that you can utilize to create challenger safety within your team.
Think of this video as a podcast where you get real information from a team that experiences psychological safety. Kenna, Alyssa, Vic, and George discuss challenger safety.
Unlocking Team Potential: Cultivating Psychological Safety for High Performance is a comprehensive course designed for leaders, managers, and team members who aspire to elevate their team's performance. This course delves into the essential skills and behaviors necessary to forge a team that doesn't just function but excels in every endeavor.
In today's dynamic work environment, achieving high performance requires more than just technical skills and knowledge. It necessitates a foundation of psychological safety - a concept critical to nurturing a culture where team members feel secure, valued, and empowered. This course is your guide to understanding and implementing the principles of psychological safety, which is the cornerstone of building a high-performing team.
Throughout this course, you'll learn how to create an environment where open communication, mutual respect, and constructive feedback are the norms. We’ll explore strategies to encourage risk-taking without fear of failure, foster inclusivity, and promote a mindset of continuous learning and innovation. These elements are crucial in empowering your team to share ideas freely, challenge the status quo, and collaborate effectively, leading to outcomes that often surpass expectations.
Peter Drucker's timeless adage, "Culture eats strategy for breakfast," underlines the power of a strong team culture. This course empowers you to be the architect of such a culture. We'll discuss practical ways to set and maintain high standards, ensuring that excellence is not just a goal, but a habit.
By joining this course, you're not just signing up for a series of lessons; you're embarking on a transformative journey. You'll emerge with a deeper understanding of what drives team performance and how to harness it effectively. This course equips you with the tools to cultivate an environment where your team can thrive, innovate, and outperform. Enroll now to start building the high-performing, psychologically safe team that you envision. Become the culture architect of your team and watch as they unlock their full potential, achieving results that resonate with success.