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Unlock the Power of AI for Change

Name: Unlock the Power of AI for Change
Rating: 4.7 (8 reviews)

How Generative AI will impact your change practice. Use ChatGPT to your advantage, including the prompts you need.

Created byEdwina (Ed) Pike

Last updated 8/2023

English

What you'll learn

Why we should embrace the use of AI in change, what it is and the opportunities it gives us
The good, the bad and the ugly of using AI, including how it will impact your role and the ethics of using it
The science behind AI. Why it isn't going away, how it influences us, and the impact it will have
How to use AI in your change practice, experience the power of AI for yourself, using the SPARK prompt structure

Course content

8 sections • 27 lectures • 2h 22m total length

Welcome1:02
Welcome to this mini masterclass in Unlocking the Power of AI for Change. Meet your instructor Edwina (Ed) Pike, when she takes a few minutes to say Hello, and a big Thank-you for contributing to the great work we do at Irrational Change.
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Here is a summary of what our students love about this masterclass:
Full of highly insightful, engaging, and thought-provoking concepts.
How we highlight the potential of AI as a powerful tool for change management.
We address your concerns and fears regarding AI, encouraging you to be open-minded and curious about its possibilities.
It is accessible and practical in explaining how AI, particularly GenAI, works and how you can use it effectively.
Lots of real-world examples and honest reflections on AI's capabilities and limitations.
We inspire you to see AI as a partner rather than a threat, and give you confidence in harnessing AI in your change practice
It isn't too long. We provide valuable insights and ideas within a short time frame.
Our enthusiasm for the subject keeps your energy high.
Navigating this course2:29
This course has five segments:

What it is: By knowing what Generative AI is, we can understand its limitations and opportunities
The Science: Why AI will stay, why it will be everywhere and how it uses persuasive techniques
The Impact: How AI will impact the world of change and leadership, the good, the bad and the ugly
Messy Play: Learn by doing, we have some great exercises for you and we introduce the SPARK method of creating prompts.
Afterparty: We continue the conversation, digging deep into the need to be human to be authentic, how AI can help spot and mitigate biases, create early warning indicators of capacity issues, and so much more.

Make it Easy9:34
In this lesson we unpick the behavioural science used by Chat GPT to make it easy for us to use it.
We look at how our brains work and explore arange of cognitive biases including: IKEA, Endowment, Choice Overload, with examples.
Art of Persuasion7:42
Generative AI has adopted many of the tactics that humans are persuaded by.
In this lesson we look deeper into how it creates a sense of ownership, an emotional connection, becomes your friend and more.
Before you go, check out the resources for a link to how Disney uses fallibility to create humanity in their cartoons and robots.
Further Reading0:05

The good, the bad, and the ugly8:28
Let us look deeper at the good, the bad and the ugly parts of AI.
Why it will help us as change agents and leaders, how it will make things harder, and how it will fundamentally change what we do.
Is it perfect, No, but is it good enough, Yes!
Meet your new friend11:57
How AI can help you, as a change agent.
Find out what AI thinks it can help you with, and five use cases that we think will make a big difference to how, and what we do.
We also talk about the Ethics of using AI in our practice.
In this lesson we refer to our Ultimate Change Capability Matrix, which we built with the help of AI. A link is in the resources tab.

The SPARK approach to writing prompts6:10
Getting the most out of AI means learning how to ask the right questions or prompts.
Poor prompts get poor results.
We introduce the SPARK structure for writing prompts:
S: Set the stage: Define the Role you want the AI to play
P: Provide Perspective:  Give context to what you are looking for
A: Assign the Challenge: Give the task
R: Refine Impartiality:  Get the right balance
K: Keep the format:  What does good look like.
In the lesson, we mentioned Steve Allman, and his posts about roles in charities and how they compare to cookies. The link to this post is in the resources.

Introducing our exercises1:56
A short introduction to our exercises, and what we will cover
Chat GPT0:11
If you haven't already signed up to ChatGPT, use this link to get your free account.
*** If you do not want to sign up, no worries, we show the results on in the videos too.
Exercise: Teach me8:10
In this exercise, we start the process of asking ChatGPT to teach us about the importance of trust and safety in change, then ask for the results to be shared in different formats.
Prompt: Teach Me0:29
The prompt we used in our Teach Me exercise for you to copy and paste into ChatGPT
Exercise: Help me discover4:42
In this exercise we ask ChatGPT to be our leadership coach, and to advise us.
Prompt: Help Me Discover0:20
The prompt we used in our Help me Discover exercise for you to copy and paste into ChatGPT
Exercise: Develop me5:16
This exercise shows you how to build a development plan, that may have many sections, yet to share them one by one.
Prompt: Develop Me0:32
The prompt we used in our Develop Me exercise for you to copy and paste into ChatGPT
Exercise: Why? Why? Why?7:52
The Why? Why? Why? technique is a powerful way of grounding your change in why it is important. Use ChatGPT to really get to the deep root cause with this prompt.
Prompt: Why? Why? Why?0:34
The prompt we used in our Why? Why? Why? exercise for you to copy and paste into ChatGPT
Exercise: Assessing sentiment6:46
Sensemaking is essential for any change agent and leader. Whether it is the sentiment for the change itself, the conviction of your leaders, the readiness, or the legacy that history has left.
This is a great example of how you can create a conversational assessment, with rewarding feedback, using ChatGPT to give a deeper understanding.
Prompt: Sentiment Analysis1:07
The prompt we used in our Sentiment Analysis exercise for you to copy and paste into ChatGPT
Exercise: Generate insights from sentiment4:20
One of the powerful applications of the Large Language Model that sits behind ChatGPT is to assess rich text for sentiment and themes.
In this example, we use the power of the model to theme the sentiment that we have been given.
Prompt: Generate insights from sentiment3:44
The prompt we used in our Sentiment Theming exercise for you to copy and paste into ChatGPT
Exercise: Ask the Pirate5:32
Play with our custom knowledge base, loaded with Irrational Change insights and fronted by Pirate Pete. This gives you a sense of what is achievable through accessing your own data.
Wrap up1:31
We wrap up our exercises with some reflections of what you have learned.

Requirements

Experience of managing change is useful, but not essential

Description

Are you ready to harness the potential of Artificial Intelligence to drive behaviour change in your organisation?

If so, this module, Unlock the Power of AI for Change, is designed to empower you to create a real impact. #worksmarternotharder

The Benefits:

In this mini masterclass, you'll discover how AI isn't just cutting-edge technology; it will revolutionize the way we change behaviour in our organisations. The field of change management will be transformed.

By the end of this module, you'll be equipped with the knowledge, tools and confidence to use Generative AI and ChatGPT strategically in your change practice, whether you are new to the field or an experienced professional seeking to pivot your expertise.

Is this for you?

If you are a change manager, change agents or leaders who is seeking efficient ways to change your organisations behaviour, and deliver transformational projects or programs, then this is for you.
Whether you are starting out, or are an experienced change agent who is looking to amplify what you do, this is a must watch.
If you are a transformation leader, you will gain insight into the power of AI and how it can supercharge your initiatives, and help you lead more effectively.
Or maybe you are AI curious, then you will enjoy it too.

Why this module?

Addressing complex behavioral change demands innovative solutions. AI will impact your change practice, now is the time to get ahead of the curve, and use it to your advantage.

We bridge the gap between Generative AI technology and behavior change, inspiring you to tackle your change challenges from a different perspective.

Our thinking is grounded in behavioural science; why humans do what they do.

Say goodbye to conventional problem-solving and hello to a new era of strategic, human-centric change-making, using AI as an enabling tool.

What will you learn?

Explore the foundations of AI, why and how it does what it does, and its dynamic applications.
Appreciate the behavioural science behind Generative AI and why that will make it a factor in what we do.
Discover the good, the bad, and the ugly, why it will become addictive, and the ethics of using AI in Change.
Learn how to create your own prompts, using our SPARK formula, and practice them in a safe space.
Practice, using real-world exercises and ChatGPT prompts that demonstrate AI's capability in creating behaviour change, including issue identification, sentiment analysis (resistance, history, leadership), change coaching, mental model reframing and capability building through a dynamic learning plan, and custom knowledge base.
Confidence to experiment with Generative AI in your change practice.

How will you develop these skills?

By a mixture of discovery and doing. We use our distinctive mix of theory and hands-on exercises, which simulate real scenarios, to help you learn and give you the confidence to use AI in your own practice. We provide you with prompts that you can use immediately within your own practice.

Bonus

If that wasn't enough, we have included a conversation among change experts discussing the impact of AI in our field.

Including:

How the need to be human will be more important than ever
The ability for AI to make things easy will make it addictive, it isn't going away
How AI can help spot historic and current biases, and has a role to play in removing them and creating environments that encourage inclusion
At the moment AI gets you 80% there, it will get better, based on what it knows. To 'beat the bot' we need to be adaptable, and one step ahead, differentiating what we do.
Actions speak louder than words. However slick a bot is at writing words, a leader's actions will always count for more.
Bad actors; those who intend to do harm, not bad 'actors' in a play, will create distrust in communications.
The power of AI to interpret sentiment could be a game changer at spotting warning signs of poor capacity or burnout before they happen.
Leading virtually will require visible authenticity and humanity.

See you in class!

Who this course is for:

Experienced Change Agents and Leaders, Change Managers,
Project Managers, PMO, and Transformation Leaders
HR leaders and Learning & Development professionals
Anyone who is curious about how to use AI to change behaviours

Unlock the Power of AI for Change

What you'll learn

Explore related topics

Course content

Welcome2 lectures • 4min

What is Generative AI1 lecture • 7min

The Science3 lectures • 17min

The Impact2 lectures • 20min

Writing great prompts1 lecture • 6min

Messy Play16 lectures • 53min

Final Words1 lecture • 5min

Afterparty1 lecture • 30min

Requirements

Description

Who this course is for: