Defining the Future of Quality: Understanding Quality 4.0
What you'll learn
- How digital technology is fundamentally changing the way organizations practice quality.
- Basic understanding of modern quality practices in organizations found in organizations at the beginning of the 21st Century.
This course introduces Quality 4.0 which will transform quality management using the methods and tools of digitalization and artificial intelligence technologies. There are four major segments in the course:
The Origins of Quality 4.0 - Describing the historical developments leading to Quality 4.0.
Digitalization of Holistic Quality - Describing a holistic, integrated, system-wide approach to managing for quality results.
The Current State of Quality 4.0 - Providing three organizational assessment tools that can be applied by a management team to evaluate readiness for adopting Quality 4.0 based on process maturity, technology astuteness, and quality culture.
The Future State of Quality 4.0 - Discussion about how various digital technologies will create special challenges that business leaders must learn to manage as they advance their organization toward this newly digitalized environment.
Welcome to this program of study!
Who this course is for:
- Industrial engineering professionals
- Quality management practitioners
- IT project managers
- People curious about applying data science in operating organizations
Dr. Watson is an industrial engineer with executive experience in three Fortune 500 firms and long-term consulting experience with another five Fortune 500 companies. Additionally, he has consulted to over two dozen smaller companies and divisions of larger organizations. Dr. Watson is a global specialist in quality management at the executive level and author of seven books and over 600 other publications.
Dr. Watson was the course designer for the original Lean Six Sigma training by the American Society for Quality in 1999 and he was the first Master Black Belt designated in Europe by Dr. Mikel Harry. He has been awarded the highest honors from the American Society for Quality, the European Organization for Quality, the Union of Japanese Scientists and Engineers, and the International Academy for Quality. Dr. Watson has been elected an Honorary Member of 20 national quality organizations
Responsible for production of courses by Dr. Gregory H. Watson.
Mr. Turtiainen is a Lean Six Sigma Master Black Belt, who has been in the team developing a Lean Six Sigma Green Belt Course for European Students of Industrial Engineering and Management. Currently the course, which has a blended learning model, is taught all around Europe on a voluntary basis.