Understanding Personality Types at Work
4.4 (1,049 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5,209 students enrolled

Understanding Personality Types at Work

How to have a better understanding of the people you live and work with.
4.4 (1,049 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5,209 students enrolled
Created by Robin Hills
Last updated 8/2020
Current price: $86.99 Original price: $124.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 6 articles
  • 7 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
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What you'll learn
  • Assess your own Personality Type and what this means in both your private and professional life
  • Recognise ways to appreciate, value, and work more effectively with all sixteen personality types
  • Discover how to build deeper relationships through common understanding and improved communication
  • Identify applications in team building, communication, change, decision making and problem solving
  • You will be a member of a team made up of a range of people.
  • You will be a leader or a manager responsible for a number of projects involving people.
  • You will be interested in learning more about personality type.

Different isn’t necessarily difficult.  

We encounter different types of people every day.  Everyone is unique.  However, broadly speaking everyone can be categorised into different types according to their preferences and how they use them.  

This short course is a standalone course for anyone interested in understanding about different personality types.  It will give you insights to your own preferences and how these build into your personality type.  

Understanding preferences and how they are expressed will help you to appreciate differences, work with these and communicate better with others.  It compliments other courses that explore emotional intelligence in more depth.

The course covers the Jungian Theory of Personality Types looking at how you prefer to get your energy (Extraversion / Introversion), how you take in information (Sensing / Intuition), and how you process information (Thinking / Feeling).  

Jung's work was further developed by Katharine Briggs and Isabel Briggs Myers to add a further dimension to look at how you choose to live your life (Judging / Perception). 

What you will learn:

  • The four preference scales defined by Jung and Myers / Briggs

  • Understanding personality and personality types

  • How you can work better with people who have different preferences to yours

You will become aware of the dynamics and patterns natural to each person's way of seeing, thinking, feeling and responding to the world.  

Every personality type has its own specific way of communicating.  Through this course you will expand your understanding of personality and communication to build up better relationships with your team, your manager, your clients - in fact, anyone with whom your regularly interact with.  You will learn how to build trust, establish rapport, and work comfortably and productively with any personality type.

Within the course, you have the chance to complete a questionnaire focused on determining your preferences.  Completing this practical activity will enable you to gain some insights into your Type.  As you progress through the course, you are able to check how clear you are with each preference to give you a deeper understanding of your own type.

Every person taking and completing the course has the opportunity to receive a detailed report based on their Self-Assessed Type giving insights into their strengths and liabilities as well as how they communicate, work in teams and respond to stress.

This course will, also, be of interest to you if you have completed a Personality Type assessment in the past and would like a refresher.  You may have discovered your Type through a work-based training programme, by completing a questionnaire or through general interest.  Your Personality Type consists of four letters.  It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.

This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance.  It will give you an understanding of the relevance of Type and how it can be put to work. 


By completing the course, you will be able to identify your Personality Type and the strengths associated with your Type.  The assignment gives you the chance to reflect upon these to gain further insights.

Recently, there has been a cluster of people leaving low ratings without comments.  This has severely impacted the course.  Despite recent updates and improvements to the course these ratings continue.  I have been trying to communicate with learners who rate the course in this way with requests for information that will help me to improve the course and offers of help in understanding the material (including the offer of the detailed report).  Unfortunately, I hear nothing further from them.

Interestingly, Type can explain why people leave low ratings without comments.  This behaviour is discussed within the course.

The course is being continually refined and updated to ensure it remains current and relevant.

Full grammatically-correct English captions available.

Latest update - August 2020

Who this course is for:
  • Anyone who wants to understand themselves better through self-awareness.
  • Anyone interested in finding out about personality types and the best way to communicate with each.
  • Anyone wanting to understand how others behave and how to best interact with them.
Course content
Expand all 21 lectures 01:09:30
+ Understanding Personality Types at Work
19 lectures 01:03:08

Introduction to this course on working with personality type with a look at the course objectives.

Preview 02:23

Before we start the course, here is a practical activity that encourages you to think about why you are taking the course and what you want to get from it.

Practical Activity: Reflecting about this Personality Course

This lecture looks at personality and behaviour.  It looks at how an understanding of personality type will help you work with some of the challenges that you face in the workplace.

Preview 05:49

This video covers the learning outcomes of this course that is focused on helping your to get the most from understanding Personality Types at work.

Learning Outcomes of the Course

This questionnaire is based on a personality framework that will help you explore your preferences for taking in information and making decisions.  The framework also looks at where you prefer to focus your attention and how you prefer to live your life.  

There are no right and wrong answers and all possible outcomes on the questionnaire are equally valid. 

The questionnaire will take you about 25 minutes to complete; however, there is no time limit so you will be able to take as much time as you need.

Please try to answer the questions according to your natural preference.  Think of yourself in a situation where there are no external pressures to act or feel in a particular way.  Get yourself into a frame of mind in which you are able to make a free choice between the response options.

Practical Activity: Personality Type Indicator to Help you Assess your Type

A look at the behavioural preferences identified by Carl Jung that were further researched and developed by Isabel Briggs Myers and Katharine Cook Briggs.

Preview 04:57

The booklet helps you to determine your behavioural preferences on four scales.

There are two opposite preferences on each scale. The four scales deal with:

  1. where you like to focus your attention (E or I)

  2. the way you like to look at things (S or N)

  3. the way you like to go about deciding things (T or F)

  4. how you deal with the outer world (J or P)

Assessing and Determining your Personality Type

This lecture will help you to determine what energises you and how you get your energy. 

(NB  The spelling of "Extraversion" is not the commonly used version but the version widely used in psychology. Extra is the Latin prefix for outside and extravert, as originally used (and spelled) by Jung, means someone who is turned outward.)

Where You Get Your Energy From - Extraversion and Introversion

This lecture will help you to determine how you take in information from the outside world.

How You Take in Information - Sensing and Intuition

This lecture will help you to determine how you process information.

How You Process Information - Thinking and Feeling

This lecture will help you to determine how you orientate yourself in the world.

Preview 04:15

This quiz will help you to check your understanding of personality types.

Quiz: Test Your Understanding of Personality Types
10 questions

Assessing your Type and some hints and tips when working with Type.

Assessing Your Type With Some Hints and Tips When Working With Type

There are 16 Personality Types identified by looking at the four behavioural preferences.  This means that you are going to be one of 16 Types, yet everyone is an individual with the capability to adapt and change according to circumstances.

Type is often criticised  as "putting people into boxes" but this, itself, is a simplistic understanding of what Type is and how it works.   This lesson addresses this criticism giving you a better understanding of why we look at 16 Types and why considering people being confined to boxes is inherently wrong.

Preview 04:03

This lesson gives you some ways that you can consider to further your understanding of the Type preferences and get to explore it at a deeper level.

Some Ways of Taking Type Further

This workbook will give you more insights into working with preferences - your own and those of other people.  

It will also help you to reflect upon what you have learnt about yourself through understanding Personality Type.  

(If you are working with Type with members of your team, this workbook gives a very clear structure for a coaching session.) 

Working with Type Workbook
In this assignment, you will be asked to reflect upon what you have learnt about yourself regarding your Self-Assessed Type. This assignment should not cause you issues as it helps to build upon what you have learnt about your preferences through the practical activities in the course.
Assignment: Understanding My Type
2 questions

There are many people who criticise Type and its use.  Often these are unjustified and unfair.  This lesson gives some insights around refuting their arguments.

Addressing Some Inappropriate Criticisms About Type

Any personality type can be an effective leader. Every type is going to do it a little bit differently. This booklet looks at how each type can lead.

Your Personality Type and Leadership Style Booklet

This lesson goes into more detail about the four mental functions and how these make up the Functional Pairs.  It gives more information about each pair looking at specific characteristics and behaviours, how these arise and how these can be used to develop emotional intelligence.

More about the Functional Pairs - The Mental Functions

This is a practical activity to conclude this personality course.  It requires you to consider your goals and objectives for taking the course that you set for yourself at the beginning of the course.

Practical Activity - Learning Review about this Personality Course
+ Additional Resources
2 lectures 06:22

This video will help you if you are having issues accessing your Certificate of Completion.

How to Access your Udemy Certificate

Some free stuff and some special offers.

Bonus Lecture