Mental Resilience: Manage Your Emotions And Stress Response

Name: Mental Resilience: Manage Your Emotions And Stress Response
Rating: 4.5 (61 reviews)

Strengthen Your Emotional Intelligence, Navigate Stress And Lead With Composure

Created byExpert Academy

Last updated 3/2025

English

What you'll learn

Learn how to better understand your emotions, to improve your ability at recognising what you’re experiencing and how to map them in a practical way.

Course content

3 sections • 3 lectures • 56m total length

Managing Emotions For Higher Performance: Introduction2:23
A warm welcome from your instructor Jane Sparrow, who sets the scene for what’s to come. This course is packed with practical ways that you can build on your emotional awareness and really learn how to take ownership of your emotions and your impact on those of others. It’s full of practical advice, stories, tips and plans to help you become even more effective in your own work, and in how you lead and/or manage others.

Managing Emotions In Me: Masterclass28:40
In this lecture, Jane unpacks more around our 'Emotional Scales', looking at where you tend to spend your time, why, and what the impact is.
Then she moves on to look at the practical things you can do to prevent yourself from getting emotionally hi-jacked, to notice when it happens and to shift yourself back to a positive place when it has happened.
If you’re interested in finding out more about emotions, here’s a selection of additional sources you can look at, including articles, videos, podcasts and books.

Managing Emotions In Others: Masterclass25:33
This lecture is all about how we recognise, acknowledge and manage emotions in others for success and performance – around change, and reactions to things in broader life – in order for them to reach their potential and to maximise our positive working relationships.
We’ll utilise different tools and approaches in order to understand and empathise with other people’s preferences and the situations they are facing, navigating the emotional landscape along the way.
We can't (and shouldn't) control the emotions of others, but we can help them find better ways of managing them. Importantly, we can adapt what we do to ensure we are not impacting on the emotions of others - key themes for this lecture.

Workbook
To accompany our section, we’ve designed the 'Managing Emotions in Others' workbook to help you apply the content. Download the Appreciation Starters supporting document too and use the questions to capture your thoughts and actions.

Appreciation Starters
Sometimes it can be hard to find the right words to properly appreciate someone, especially if we’re trying to make it meaningful. This is a simple set of starter sentences to help you think about how you appreciate different people, and what you appreciate them for.

How To Use It
• Think them through and see what comes up that you should appreciate in someone else.
• Make a list of people that matter to you at work and at home, what do you appreciate in them/about them/about what they do that you haven’t properly thanked them for or don’t thank them for enough?
• When you’re about to say ‘thanks’, use one of these instead to prompt you to go into more detail.
• Proactively plan to use one of the above each day for a week and reflect on what happens (for you and others).

Further Resources
If you’re interested in finding out more about emotions, here’s a selection of additional sources you can look at, including articles, videos, podcasts and books.

Requirements

No course requirements.

Description

Do you ever feel overwhelmed when tasks and deadlines pile up? Do you struggle to stay composed under pressure or find yourself unsure of how to help your team manage their emotions? If any of this resonates, then this course is for you!

This course is packed with practical techniques to enhance your emotional awareness, helping you manage emotions effectively and take ownership of your reactions. By understanding how emotions influence behaviour, you can improve your own performance while leading and supporting others more effectively.

We begin with a powerful model that maps out emotional experiences in a clear and structured way. You’ll learn how to apply this model to recognise emotional patterns, regulate responses and implement better processes for fostering an emotionally aware and resilient team. The course covers emotional ranges, helping you understand the triggers that cause stress or conflict, and how to manage them to drive stronger and more consistent performance.

You will also explore practical strategies for managing emotions in others, learning how to recognise, acknowledge and guide emotional responses to support both individual and team success. Since personal and professional challenges often intertwine, this course also considers the impact of change, external stressors and life events on emotional wellbeing in the workplace. You will gain tools to navigate different emotional landscapes, empathise with diverse perspectives and foster positive working relationships.

Finally, you’ll discover techniques to boost emotional resilience—both for yourself and your team. By the end of this course, you’ll feel confident applying new approaches to emotional management, helping you stay composed under pressure and create a more emotionally intelligent workplace.

Enrol now to take control of your emotions and become a more effective leader!

Who this course is for:

This course is for people at any level of hierarchy or experience in an organisation who want to better understand the emotional reactions we have to each other and to the things that happen to us every day.

Mental Resilience: Manage Your Emotions And Stress Response

What you'll learn

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Course content

Managing Emotions For Higher Performance: Introduction1 lecture • 2min

Managing Emotions In Me1 lecture • 29min

Managing Emotions In Others1 lecture • 26min

Requirements

Description

Who this course is for: