Flavio E. Goncalves was born in 1966. Having a strong interest in computers, he got his first personal computer in 1983, and since then, it has been almost an addiction. He received his degree in engineering in 1989 with a focus on computer-aided design and manufacturing.
He is also the CTO of SipPulse Routing and Billing Solutions, a company dedicated to implementing phone companies based on SIP, VoIP providers, and large-scale new generation telephony systems.
He is an instructor since 1993 when he received its Novell Certified Novell Instructor certificate and managed a NAEC. Since then he passed more than 50 tests being certified as Novell MCNE/MCNI, Microsoft MCSE/MCT, Cisco CCSP/CCNP/CCDP, Asterisk dCAP, and some others.
He is the author of three books. "Configuration Guide for Asterisk", Building Telephpny Systems for OpenSER and Building Telephony Systems for OpenSIPS
His experience with networks, protocol analyzers, and IP telephony combined with his teaching experience gave him an edge to write technical books and online courses.