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Understand and Overcome Unconscious Bias

Name: Understand and Overcome Unconscious Bias
Rating: 4.6 (388 reviews)

Creating a workplace culture of diversity, equity, and inclusion (DEI)

Role Play

Created byLayli Miller-Muro, Minou June Rysiew

Last updated 3/2026

English

What you'll learn

Understand the meaning and significance of unconscious bias, and how it can affect workplace interactions and decisions.
Recognize common types of unconscious bias, such as affinity bias and confirmation bias.
Develop awareness of microaggressions and their impact on workplace culture and relationships.
Develop practical strategies to overcome unconscious biases and avoid microaggressions in the workplace.
Gain practical communication skills and easily applicable tools for avoiding bias, engaging in leUnderstand how to develop community agreements to foster trust.
Develop a personal action plan to apply learning from the training in the workplace

Course content

8 sections • 38 lectures • 1h 33m total length

Introduction - Course Overview1:49
Introduction - Who We Are3:55
Introduction - Our Approach5:16
This course presents an evidence-based approach to reducing unconscious bias through behavior change and authentic relationships, framed by a compassionate, ongoing training journey.

Introduction - Unconscious Bias Concepts2:15
Affinity Bias0:37
Halo Bias0:54
Confirmation Bias0:45
Explore how confirmation bias shapes workplace judgments by seeking and interpreting information to confirm beliefs, reinforcing stereotypes and bias, and leading to biased evaluations and decisions.
Beauty Bias0:56
Experiential Bias0:56
Recognize experiential bias by examining how relying on one’s own experiences as the norm shapes workplace judgments and discounts others’ perspectives, preventing exclusion of underrepresented groups.
Credibility Bias1:16
Attribution Bias1:14
Explore attribution bias in the workplace by showing how similarity to the decision maker leads to praising similar others for success and blaming different others' failures on external factors.
Anchoring Bias0:52
Conformity Bias0:48
Contrast Bias0:55
Availability Bias0:51
Victimhood Bias0:48
Check your understanding of unconscious bias concepts
Map Your Biases

Tools: Self-Awareness1:54
Explore research-backed tools to counter unconscious bias in the workplace by cultivating self-awareness through reflection, self-assessment, and bias tests, and by naming biases without judgment to sustain curiosity.
Tools: Educate Yourself0:54
Tools: Reality Check with Others0:58
Tools: Foster Psychological Safety0:57
Learn tools to foster psychological safety at work, creating brave, safe spaces where differences are seen and celebrated, cultural sharing is encouraged, and conversations are normalized.
Tools: Interrupt Bias in Real Time0:57
Tools: Engage in Inclusive Decision-Making3:18
Engage in inclusive decision making by slowing down, seeking diverse perspectives, using data and evidence, and applying decision making frameworks to mitigate unconscious bias.
Tools: Embrace Inclusive Institutional Practices2:00
Tools: Track Diversity Data0:48
Unconscious bias tools

What is a Community Agreement?0:40
Define a community agreement as communication guidelines that ensure everyone is heard and respected. Co-create a living document that guides challenging conversations and is revisited at each meeting.
Why are Community Agreements Important?0:57
What are Elements of a Community Agreement?12:11
Outline essential elements of a community agreement, including trying new concepts, self-focused I statements, and disagreeing without blame. Emphasize mindful process and content, personal responsibility, confidentiality, and keeping training engaging.
How do you Create a Community Agreement?1:14
Community Agreements
Developing a Community Agreement

What are Spark Conversations?2:48
Explore the spark conversation method for growth discussions on unconscious bias, microaggressions, and inclusion. Build trust, psychological safety, and authentic dialogue to foster learning and personal transformation.
Why do Spark Conversations work?2:54
How to have a Spark Conversation - 1. Sharing6:51
How to have a Spark Conversation - 2. Reflecting3:51
Reflecting teaches active listening, mirroring what you heard, and appreciating feedback to understand others' perspectives. Pause, explore your story, and check for grains of truth to transform unconscious bias.
How to have a Spark Conversation - 3. Growing4:32
Spark Conversations
Conducting a Spark Conversation to Address Microaggressions

What is a microaggression?4:37
Identify microaggressions as unintentional insults that belittle or exclude colleagues in daily work. Explore examples and impacts to address stereotypes and reduce repetition that can drive valued people from organizations.
What can you do if you see a microaggression?10:46
What can you do if you commit a microaggression?3:02
Respond calmly when you commit a microaggression by acknowledging it, apologizing if appropriate, and committing to do better, focusing on the impact and ongoing growth.
What can you do if you experience a microaggression?2:15
Choose to do nothing, respond with humor, or address a microaggression after the meeting or with an ally to support learning, considering your exhaustion level.
Handling microaggressions

Requirements

A desire to understand and address unconscious bias is all you will need.

Description

Led by two experts with over 25 years each in fostering inclusive attitudes and workplaces, this training is designed to give you an understanding of unconscious bias and tools that can be used both to counter your own bias concepts and interrupt patterns of bias you might observe. By the end of this course, you'll be able to better recognize and counteract the effects of interpersonal unconscious bias. The goal is to make a meaningful difference in addressing bias both in your live and in your workplace.

Specifically, this training will help you:

1. understand the meaning and significance of unconscious bias

2. recognize common types of unconscious bias such as affinity bias and confirmation bias

3. develop awareness of microaggressions and their impact on workplace culture

4. identify personal biases and their potential to impact relationships and decisions

5. develop practical strategies to overcome unconscious bias

6. understand how to create community agreements and foster trust

7. examine the role of language and communication in promoting inclusivity

8. gain practical communication skills and tools like the spark method and

9. develop a personal action plan to apply your learning

Join us in this journey to build a more inclusive and equitable workplace where everyone can thrive.

Who this course is for:

This course is for anyone who is interested in better understanding unconscious bias and how to address it.

Understand and Overcome Unconscious Bias

What you'll learn

Explore related topics

Course content

Introduction3 lectures • 11min

Understanding Unconcsious Bias13 lectures • 13min

What Can We Do About Bias? Here Are Some Tools8 lectures • 12min

Community Agreements4 lectures • 15min

Spark Conversations6 lectures • 21min

Handling Microaggressions4 lectures • 21min

Take Action0

Optional: Blooper Reel1 lecture • 1min

Requirements

Description

Who this course is for: