
Identify where WhatsApp is most popular to tailor your business outreach, focusing on key countries like India, Brazil, Indonesia, Russia, and regions across Europe, Africa, and the Americas.
Learn how the WhatsApp business app drives lead generation, customer support, and updates by linking from your site, engaging customers, and sending marketing messages to contacts.
Explore how WhatsApp business differs from the standard app, including a separate business app, a dedicated number, a business profile, and shortcuts for customer support for one-person usage.
Explore the unique business features of WhatsApp Business, including a business profile, customer labels, working hours, auto and greeting messages, quick replies, short links, and customizable ringtones.
Create a business profile in the WhatsApp Business app by editing the profile, adding address, category, hours, email, and website, set location on map if needed, then save.
Start a chat with a customer on WhatsApp for business by tapping the bottom right green button and selecting John Doe to send the first message.
Set and share a short link for your WhatsApp Business, customize a default customer message, copy or share the link, and test how it opens WhatsApp with the prefilled message.
Learn how to label a chat in WhatsApp for Business to level a customer using bookmarks like new customer or new order, enabling independent management.
Set predefined messages in WhatsApp business settings by enabling the greeting message, editing the text, selecting recipients (everyone, contacts, or specific people), then save.
Learn to set a predefined away message in WhatsApp Business, schedule it by time or outside business hours, and customize recipients, then save to activate.
Set up quick replies in WhatsApp Business to save time on repetitive messages using slash shortcuts and keywords. Create and manage replies with the plus button for efficient customer conversations.
Tap into the statistics feature to view the number of messages sent, delivered, read, and received with your customers, helping gauge interaction and popularity, with future updates expected.
Learn how to use WhatsApp Web by syncing your phone, scanning a QR code, and messaging customers from your computer, with formatting options like bold, italic, strikethrough, and attaching photos.
Learn to set different notifications for messages from VIP customers. Enable custom notifications for John Dahl and assign a unique ringtone.
Create a chat shortcut for a customer in WhatsApp for business by tapping and holding a chat, adding the shortcut, and jumping directly to John Doe's conversation.
Learn to mark a chat as unread in WhatsApp for Business by long-pressing the chat and choosing mark as unread from the top-right menu, showing a green circle.
Pin a chat to the top of the chat list in WhatsApp for business to keep important conversations visible; open the chat and select pin to move it upward.
Save important messages by starring them, turning them into favorites or bookmarks, and retrieve all starred messages from the star messages menu.
Discover how to disable last seen on WhatsApp and control who views your online status using privacy settings, from everyone to only your contacts or VIP customers.
Discover how to verify that a customer read your WhatsApp message even with read receipts off by using the message info to see read status and delivery time.
Disable read receipts to protect privacy in WhatsApp for Business. Open settings, then account, then privacy, and uncheck read receipts so senders won’t see check marks when you read messages.
Export a chat with a customer by opening settings, choosing chat history, and selecting the desired chat. Export options include Gmail, Bluetooth, or text message, then send via email.
Back up your WhatsApp for business chats to Google Drive with weekly schedules, wifi-only data usage, and optional video backups, then restore by reinstalling the app on a new device.
Send a broadcast message by selecting new broadcast, choosing recipients, and tapping the bottom right check mark. All chosen recipients will receive the message.
Learn to design and beautify promotional messages on WhatsApp by applying bold, italic, strike formatting, including a discount code and attaching a photo with caption.
Forward an image with its caption intact by long-pressing the message, tapping the share icon, and selecting WhatsApp for Business to send both photo and caption together.
Explore two free WordPress WhatsApp plugins for website integration, compare a flexible, customizable option with a simpler alternative, and learn basic installation and customization while noting cache plugin compatibility.
Configure the click to chat for WhatsApp plugin by enabling floating styles, selecting chat or group chat invite, entering your WhatsApp number and initial message, and adjusting style and visibility.
Explore how to style the click to chat for WhatsApp button, testing desktop and mobile layouts, and customizing style options, text, colors, and position for an integrated chat experience.
Configure the WhatsApp chat WP plugin to enter your phone number, set an initial or preview message, and customize the chat button text, position, and visibility across pages.
Learn to add a WhatsApp chat button to a non WordPress site with the what's help dot I O widget, configuring WhatsApp and Facebook Messenger in the free version.
WhatsApp is one of the top two messaging apps in the world, used in 187 countries and by 1.5 billion people. Thus, it is a natural business progression to tap on this huge userbase of WhatsApp. This course offers the know-how to do exactly that.
You will learn how to use WhatsApp Business app to conduct your business with WhatsApp users. Discover how to use the unique business tools available only on this app to communicate and manage your customers. Create a business profile and use quick replies and label features to quickly respond and manage to your users. Find out how to send permission-based marketing messages without any cost and how to integrate WhatsApp to your website.