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TSHOOT: Troubleshooting & Maintaining Cisco (Part2 of Part2)
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138 students

TSHOOT: Troubleshooting & Maintaining Cisco (Part2 of Part2)

TSHOOT: Troubleshooting & Maintaining Cisco (Part2 of Part2)
Last updated 10/2018
English

What you'll learn

  • Learn the troubleshooting methods, approaches, and procedures
  • Recommended network maintenance practices
  • Troubleshoot redundancy issues in network connectivity
  • Troubleshoot routing protocols including OSPF, EIGRP and BGP issues
  • Troubleshoot HSRP, VRRP, and GLBP issues
  • Troubleshoot EtherChannel issues
  • Troubleshoot NTP, DNS, default routes, IP SLAs, AAA, and GRE issues

Course content

3 sections226 lectures2h 44m total length
  • Troubleshooting Converged Networks0:03
  • Chapter 8 Objectives0:28
  • Section 1 Overview0:55
  • Common Wireless Integration Issues0:46
  • Standalone Wireless Solution0:32

    Autonomy's access points form a standalone wireless solution, delivering all wireless services and driving deployment as critical devices. Integrate with Cisco secure access control server using radius or acacs plus.

  • Split MAC or Lightweight Solution0:40
  • Wireless Integration Issues0:35
  • Wireless Integration Issues - Cont.1:34
  • Wireless Integration Issue Tools0:33
  • WLAN Connectivity Troubleshooting Example 1: Misconfigured Trunk0:09

    Examine a wireless LAN connectivity troubleshooting example that centers on a misconfigured trunk, illustrating how trunk errors affect WLAN performance and remediation steps.

  • WLAN Connectivity Troubleshooting Example 1 - Cont.0:40

    Use a bottom-up wireless troubleshooting approach by running the show cdp neighbors command on the access switch to identify ports connected to the wireless controller and the access point.

  • WLAN Connectivity Troubleshooting Example 1 - Part 30:19
  • WLAN Connectivity Troubleshooting Example 1 - Part 40:49

    Troubleshoot WLAN connectivity by validating AP registration to the WLC via CAPWAP, ensuring same VLAN and static IP, and checking layer 1/2 status of wired and wireless interfaces.

  • WLAN Connectivity Troubleshooting Example 1 - Part 50:39

    Diagnose wlan connectivity issues by verifying an ap's registration with the lsc, tracing vlan 10 traffic over the trunk on gigabit ethernet 0/36, and confirming only vlan 1 is allowed.

  • WLAN Connectivity Troubleshooting Example 1 - Part 60:21
  • WLAN Connectivity Troubleshooting Example 2: Duplex and Trust Issues0:06
  • WLAN Connectivity Troubleshooting Example 2 - Part 20:41
  • WLAN Connectivity Troubleshooting Example 2 - Part 30:31
  • WLAN Connectivity Troubleshooting Example 2 - Part 40:30
  • WLAN Connectivity Troubleshooting Example 2 - Part 50:31
  • WLAN Connectivity Troubleshooting Example 2 - Part 60:07

    Learn how setting a switch port to trust dcp values aligns with best practices and guidelines for wlan connectivity troubleshooting.

  • WLAN Connectivity Troubleshooting Example 3: LWAPP Denied by New Security0:10

    Diagnose WLAN connectivity issues when LWAPP is denied by new security implemented, and apply troubleshooting steps for this security-related denial.

  • WLAN Connectivity Troubleshooting Example 3 - Part 20:15
  • WLAN Connectivity Troubleshooting Example 3 - Part 30:09

    Explore how the security command displays policies attached to zone pairs and interfaces, aiding troubleshooting of Cisco network policies.

  • WLAN Connectivity Troubleshooting Example 3 - Part 40:37
  • WLAN Connectivity Troubleshooting Example 3 - Part 50:31
  • WLAN Connectivity Troubleshooting Example 4: DHCP Issues0:07
  • WLAN Connectivity Troubleshooting Example 4 - Part 20:40
  • WLAN Connectivity Troubleshooting Example 4 - Part 30:17
  • WLAN Connectivity Troubleshooting Example 4 - Part 40:35
  • WLAN Connectivity Troubleshooting Example 4 - Part 50:23
  • WLAN Connectivity Troubleshooting Example 4 - Part 60:27
  • WLAN Connectivity Troubleshooting Example 4 - Part 70:18
  • Chapter 02 Overview0:56
  • Unified Communications Integration Issues0:05
  • Unified Communications Design1:10
  • Unified Communications Components0:39
  • Unified Communications – IP Phones0:13

    Learn the IP phone boot process and how multiple devices, services, and protocols must work in harmony to visualize and start up the IP phone.

  • IP Phone Boot Process0:24
  • VLAN Considerations0:38
  • Troubleshooting Scenarios1:09
  • Modular QoS CLI (MQC)0:26
  • QoS Policy1:14
  • Unified Communications Commands0:42
  • Converged Network Troubleshooting Commands0:24

    Explore converged network troubleshooting commands across switching, IP services, IP communication, and security, previewing these commands and their use in upcoming labs.

  • Example 1: Port Security and Voice VLAN Issues0:25
  • Voice Troubleshooting Example 1 – Cont.0:30

    Investigate network wide voice issues by correlating recent changes in VLAN trunking protocols and VTP domains, then verify the failing phone's port status using the show interfaces status command.

  • Voice Troubleshooting Example 1 - Cont. Part 20:11
  • Voice Troubleshooting Example 1 - Cont. Part 30:24
  • Voice Troubleshooting Example 1 - Cont. Part 40:15

    Demonstrate using the show running interface command to display interface configurations and apply port security that allows a single static MAC address on IP phone switchboards.

  • Voice Troubleshooting Example 1 - Cont. Part 50:18
  • Voice Troubleshooting Example 1 - Cont. Part 60:23
  • Example 2: Invalid Marking of VoIP Packets0:21

    Examine invalid marking of VoIP packets over IP networks, showing how choppy calls, frequent disconnections, and intermittent voice affect brand-to-brand calls.

  • Voice Troubleshooting Example 2 – Cont.0:41
  • Voice Troubleshooting Example 2 – Cont. Part 20:27
  • Voice Troubleshooting Example 2 – Cont. Part 30:15
  • Voice Troubleshooting Example 2 – Cont. Part 40:31
  • Voice Troubleshooting Example 2 – Cont. Part 50:16
  • Voice Troubleshooting Example 2 – Cont. Part 60:29
  • Example 3: ACL and Trunk Issues0:05
  • Voice Troubleshooting Example 3 – Cont.0:46

    Implement new policies and firewall services after a security audit that block IP phones from initializing and obtaining base configurations from the TFT server on local branch routers.

  • Voice Troubleshooting Example 3 – Cont. Part 20:11
  • Voice Troubleshooting Example 3 – Cont. Part 30:10
  • Voice Troubleshooting Example 3 – Cont. Part 40:23
  • Voice Troubleshooting Example 3 – Cont. Part 50:32
  • Voice Troubleshooting Example 3 – Cont. Part 60:20
  • Voice Troubleshooting Example 3 – Cont. Part 70:10

    The iPhone registers to the router and updates its IP telephony settings, as demonstrated by the debug output and phone activity messages.

  • Chapter 03 Overview0:54

    Address troubleshooting of network infrastructure and support for video and rich media traffic in enterprise apps, from high-definition telepresence to Cisco unify videoconferencing and video on demand.

  • Troubleshooting Video Issues in a Converged Network: Video Application Types0:08
  • Common Video-Integration Issues0:22
  • Common Video-Integration Issues (Cont.)0:20
  • Common Video-Integration Issues Part 30:15
  • Multicast Operation0:17
  • Multicast Operation Part 20:47
  • Multicast Operation Part 30:27
  • Multicast Operation Part 40:14
  • Multicast Operation Part 50:23
  • Troubleshooting Video Integration Issues1:02

    Analyze common video integration issues, including bandwidth overuse, security controls affecting RTP/RTCP and multicast traffic, and IGMP-related multicast group filtering and version differences.

  • Video-Integration Troubleshooting Example 1: Performance Issues Due to STP Topol0:09
  • Video-Integration Troubleshooting Example 1 - Part 20:41
  • Video-Integration Troubleshooting Example 1 - Part 30:10

    Use the show interface status command to verify that trunks connecting to distribution-layer switches are established in trunking.

  • Video-Integration Troubleshooting Example 1 - Part 40:15
  • Video-Integration Troubleshooting Example 1 - Part 50:09
  • Video-Integration Troubleshooting Example 1 - Part 60:12
  • Video-Integration Troubleshooting Example 1 - Part 70:13
  • Video-Integration Troubleshooting Example 1 - Part 80:18
  • Video-Integration Troubleshooting Example 1 - Part 90:22

    Observe spanning tree blocking of ports on port channel 2 and examine load sharing, CST concepts, PVST+, and MSDE in Cisco's spanning-tree framework.

  • Video-Integration Troubleshooting Example 1 - Part 100:12
  • Video-Integration Troubleshooting Example 1 - Part 110:13
  • Video-Integration Troubleshooting Example 1 - Part 120:11

    Analyze the show spanning-tree root command on dsw1 to determine root status. It confirms dsw1 has no root port for any vlan and remains the root for all vlans.

  • Video-Integration Troubleshooting Example 1 - Part 130:11
  • Video-Integration Troubleshooting Example 1 - Part 140:22
  • Video-Integration Troubleshooting Example 1 - Part 150:09
  • Video-Integration Troubleshooting Example 1 - Part 160:10
  • Example 2: IP Multicast Configuration Error0:49
  • Video Troubleshooting Example 2 – Cont.0:27
  • Video Troubleshooting Example 2 – Cont. Part 20:26
  • Video Troubleshooting Example 2 – Cont. Part 30:12
  • Video Troubleshooting Example 2 – Cont. Part 40:14
  • Video Troubleshooting Example 2 – Cont. Part 50:14
  • Video Troubleshooting Example 2 – Cont. Part 60:23
  • Video Troubleshooting Example 2 – Cont. Part 70:08
  • Video Troubleshooting Example 2 – Cont. Part 80:21
  • Demo - Troubleshooting Converged Networks13:14
  • Chapter 08 Review0:04
  • Chapter 8 Summary: WLAN0:51
  • Chapter 8 Summary: WLAN (Cont.)0:43
  • Chapter 8 Summary: WLAN Part 30:06
  • Chapter 8 Summary: Voice0:39
  • Chapter 8 Summary: Voice (Cont.)0:53
  • Chapter 8 Summary: Voice Part 30:09
  • Chapter 8 Summary: Video0:47
  • Chapter 8 Summary: Video (Cont.)0:18
  • Review Questions

Requirements

  • The course assumes the students have undertaken the CCNP-ROUTE v2.0 and CCNP-SWITCH v2.0 training courses prior to registering for this course as these courses are required to fully understand the contents of this course.

Description

The Cisco CCNP TSHOOT – Troubleshooting and Maintaining Cisco IP Networks v2.0 is a preparatory course for Cisco Certified Network Professional’s TSHOOT exam. The course covers the certification objectives of the exam in complete details and enables the candidates to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises. Various troubleshooting methods, approaches, procedures, and tools are explored in this course and the candidates are presented with the information that will help them to further understand the specific troubleshooting steps required in different scenarios. 

This course is designed to provide professionals who work in complex network environments with the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.

** This course is in 2 parts. Please purchase Part 1 as well for complete course.**

Who this course is for:

  • Network engineers and technicians
  • Support engineers
  • Systems engineers
  • Network analysts
  • Senior network administrators
  • Anyone involved troubleshooting and maintaining routed and switched enterprise networks