
Learn the core of truck dispatching in the United States, from industry basics to 34 modules on load booking, pricing, broker relations, and building a profitable dispatch career.
Explore the trucking industry's pivotal role in the US economy, with dispatchers coordinating 750,000 carriers and handling rising costs.
Explore the vital trucking roles - shippers, receivers, customers, brokers, carriers, and dispatchers - and how they coordinate through a load board and agreements to move goods safely and efficiently.
Explore the world of trucks by comparing semi trucks, deck trucks, box trucks, gravel and roll-off trucks, and sprinters, focusing on features, roles, and cargo capabilities.
Master major trailer types used in freight transport—flatbeds, dry vans, reefers, car haulers, tankers, and chassis—and learn when to use each for efficient loading and broker calls.
Explore trucking terminology from accessorial charges to backhaul with clear explanations. Apply concepts like the all-in line haul rate, bill of lading, cargo securing techniques, and dispatcher roles in practice.
Master essential trucking terminology and logistics concepts, from dry vans and dunnage to EDI, ETA, and hours of service.
Master trucking terminology through concise definitions and practical examples of palette exchange, pallet jacks, partials, permits, perishable freight, pick tickets, and PMI in logistics.
Explore FTL, LTL, and PTL load types, their booking challenges, and the dispatcher and shipper perspectives, then learn to optimize capacity, routing, and costs for efficient deliveries.
Master load selection by evaluating weight, stops, safety, and weather, while aligning driver preferences and market conditions to maximize earnings and timely deliveries.
Optimize load bookings by targeting California and Midwest routes, applying market analysis and load boards, and using the try haul technique to maximize earnings across east and west coast routes.
Explore spot loads, bidding loads, direct shipper loads, and dedicated lanes, and learn to optimize load boards, bids, and contracts for consistent routing and profitability.
Master the DAT1 load board by posting your truck, searching for loads, and negotiating favorable rates when brokers reach out, using zones, equipment options, and rate lookup.
Learn advanced dispatching to book loads by evaluating broker credibility, equipment and authority age requirements, and 19 factors from rate and distance to lumpers and legal delivery, enabling profitable operations.
Learn to book loads on major load boards, filter by truck type, and understand rates; negotiate with brokers, verify rate confirmations, and plan recurring loads with quick pay or factoring.
Craft precise call scripts and email templates to streamline dispatch, verify pickup and delivery details with brokers, and secure loads through carrier packets and brokers as certificate holders.
Compute your CPM, including fixed and variable costs, to break even; then specialize in 3–5 routes, research rates on the Dat Load board, and negotiate with strong initial offers.
Learn how to set up with a freight broker and complete a carrier packet, including online onboarding, required documents, and the carrier broker agreement to ensure compliant, efficient freight operations.
Leverage Amazon Relay to book power-only loads, manage onboarding, insurance, and driver assignments, while monitoring performance metrics and posting strategies to maximize earnings.
Learn to set up broker load board accounts (JB Hunt, Coyote, TCL), search, book, bid, and manage loads, while optimizing payments and notifications for dispatch efficiency.
Learn practical solutions for pickup number issues, trailer type mismatches, wrong addresses, facility closures, and 24 hour shipper shift changes, with broker coordination and thorough record keeping.
Handle overweight loads, unsafe loading, lumper fees, detentions, and in-transit delays by notifying brokers promptly, documenting details, negotiating remedies, and maintaining safety and compliance.
Handle load rejections, damage, and shortages by documenting evidence and notifying the broker; follow the claims process and manage address corrections, layovers, updated rate confirmations, and records.
Understand late and hidden fees and how to avoid them through policy, route planning, and tracking tools. Maintain documentation and clear communication to protect finances and ensure on-time deliveries.
Discover how to haul shipping containers from ports to inland destinations using drayage and intermodal methods, with Load Match, required permits, insurance, and TWIC access.
Navigate the state permit and registration landscape for trucking, including interstate vs intrastate, USDOT/MC numbers, UCR, BOC-3, IFTA, and state-specific permits.
Identify broker red flags and double brokering by inspecting the bill of lading, rate confirmations, broker authority, and email credentials, while verifying credit ratings and market rates.
Learn to cancel a booked load professionally without burning bridges by assessing the situation, checking contracts, notifying the broker, offering alternatives, and documenting evidence.
Coordinate truck logistics using computers and dispatch software to manage loads and drivers, supported by reliable internet, GPS mapping tools, and phone systems or telegram for driver and broker communication.
Learn a color-coded dispatching roadmap of the 48 contiguous states, mapping states to green, yellow, orange, and red markets to identify high-pay loads and opportunities near major cities.
Identify trustworthy freight brokers by checking payment history, licensing, insurance, and bonding, conduct credit checks via factoring companies, and verify FMCSA authority to ensure timely payments.
Learn how RMIS registry monitoring insurance services streamline vetting and managing carriers, ensuring compliance with insurance, safety, and regulatory requirements in trucking.
Discover how the international fuel tax agreement standardizes cross-state fuel tax reporting and paying by tracking miles, fuel purchases, and quarterly payments.
Learn to secure a truck dispatcher role in the US using digital tools and networking. Optimize your resume, cover letter, and ATS-friendly formatting with certifications and direct outreach.
Learn to connect with direct shippers and act as your carrier's front man, using seven tools, including Google, LinkedIn, load boards, and trade shows, to secure direct shipper loads.
Master the end-to-end load booking process for flatbeds, reefers, dry vans, and deck trucks by gathering essential details, securing equipment, coordinating pickups, and confirming broker rates.
Distinguish good versus bad loads using real-life examples, market rates, and factors like multiple stops, delays, long empty trips, and fragile items to optimize load bookings for truck dispatchers.
Master dispatching excellence with insider strategies: leverage Telegram broker groups, Amazon Chime, and load extensions; optimize loads by cost per mile, broker relations, and a disciplined weekly booking algorithm.
Discover how foreign residents start a US LLC: name selection, state registration, registered agent, articles of organization, EIN, bank account, and ongoing compliance.
Master negotiation tips for truck dispatchers to secure better rates, project calm, and become a trusted, high-level operator through daily practice, breath work, and strategic scripting.
This comprehensive AI voiced dispatching course offers a detailed introduction to the truck dispatching industry, designed to provide you with the foundational skills necessary to efficiently manage carrier operations across the United States. Led by experienced professionals, the program guides you through the essential aspects of dispatch operations, from the basics to more advanced topics.
A dedicated section on truck dispatching vocabulary is included to familiarize you with the key industry terms, acronyms, and jargon used in trucking and logistics. Understanding this vocabulary will allow you to communicate more effectively with drivers, brokers, and other industry professionals.
You'll start by learning how to navigate key load boards, including Amazon, TQL, Coyote, and J.B. Hunt, as well as finding and booking loads, and handling invoicing, all of which will help you manage daily dispatch tasks more smoothly. Additionally, you will gain insights into freight market analysis, enabling you to plan and coordinate effective routes for carriers.
The course places significant emphasis on regulatory compliance, offering training on the ELD Mandate and Hours of Service regulations to ensure you're up to date with the legal requirements of driver scheduling. You’ll also participate in practical sessions on using loadboards, helping you maximize their utility in real-world scenarios.
In addition to technical skills, the program covers the importance of building strong relationships with brokers providing guidance on setting up with brokers, which is key to accessing consistent freight loads. You'll also learn strategies for handling common challenges that dispatchers encounter, giving you valuable problem-solving techniques.
For those seeking to grow in the field, the course provides guidance on finding remote truck dispatcher roles, including job search tips, resume building advice, and interview preparation. For individuals interested in entrepreneurship, there is an overview of how to start a truck dispatching business, offering practical steps to get started. If you have any questions, please do not hesitate to contact me