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BusinessCommunicationVideo Conferencing

Troubleshooting 18 Tough Online Situations

Easy fixes for experienced, reluctant, and technology-challenged online hosts, facilitators, and teachers
Rating: 4.7 out of 54.7 (7 ratings)
25 students
Created by Adriano Pianesi
Last updated 2/2021
English
English

What you'll learn

  • Quick fixes to 18 most common trouble in online sessions of all kinds
  • How to troubleshoot common issues with poise and competence
  • How to address issues of faulty technology, little planning, low participation, high conflict and low engagement right when they show up in your virtual session
  • Know about effective intervention strategies and execution tools that can get you out of trouble, so you never feel embarassed, hesitant or tentative again
  • 135 tips and ideas to improve your virtual meetings, and many more resources and ideas

Requirements

  • Willingness to explore and experiment slightly outside of your comfort zone
  • Should have hosted a few virtual meetings/classes/events and want to make them better
  • Be aware of the functionalities of some common web conferencing tools
  • For online meeting facilitators, online teachers or hosts of online conference. Any level of experience is welcome!

Description

DO YOU WANT TO MAKE YOUR virtual MEETINGS Better?

As COVID 19 has made online meetings, classes, or events a viable option more widely used, people have adapted - pretty much overnight – to this powerful form of communication without the time to build the set of skills it requires, no experience and a true understanding of the powerful medium. But It’s now time to go to the next level!

Why this course?

1. Do you want to know how to deal with the most common challenging situations that come up online?

2. Do you want to create a different experience for participants in your meetings?

3. Are you able to unleash the superpowers that this 21st-century technology has to offer for online sessions?


A unique course that gives you simple ideas, intervention strategies, and tools to improve your virtual meetings overnight.

A power-packed course with lectures, ideas, and tools to reinforce learning and nudge immediate application.

The course that can be completed in one sitting - ideal for busy managers.

A toolkit of sound advice, good judgment, and simple fixes.


How is this course different?

1. It combines robust tools of group facilitation, virtual meeting management, and experiential design like no other

2. It is the only course on online sessions that is about fixing what’s not working - rather than “re-inventing the wheel” or changing your virtual meetings from scratch

3. Principles and ideas learned during this course will help you prevent issues before they ruin your online session.

4. It addresses the needs of both the beginner and the advance online facilitator/hosts/teacher

Who this course is for:

  • Project leaders
  • Managers
  • Sales and Marketing professionals
  • Client Engagement Professionals
  • Virtual trainers/ Facilitators
  • L&D professionals
  • Professors/Academics
  • HR Professionals
  • Customer Relationship Managers
  • Consultants
  • Entrepreneurs
  • Researchers
  • Anyone attending/ facilitating virtual meetings, online classes and remote events

Instructor

Adriano Pianesi
Faculty at Johns Hopkins Carey Business School
Adriano Pianesi
  • 4.7 Instructor Rating
  • 7 Reviews
  • 25 Students
  • 1 Course

Adriano Pianesi is a leadership educator and a change consultant. His work specializes in leading change and innovation by creating a space – physical and virtual – where people are empowered to build their future.

He started facilitating virtual work with groups in 2008. Adriano's research focuses on face-to-face/online large group methods, adaptive leadership, culture change, virtual team dynamics, and change management.

He has been teaching with Johns Hopkins Carey Business School since 2008 and is a faculty member of the Leadership School of the Foreign Service of the US State Department.

Professor Pianesi is the principal of ParticipAction Consulting, Inc.

He has consulted worldwide for organizations like Microsoft, Amazon, Philip Morris, the US Marine Corps, the International Monetary Fund, and the World Bank.

He is fluent in Italian, French, and Spanish.

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