
Use a transgender person's chosen name and respectful pronouns, and adopt gender-neutral language. Respect privacy, avoid assumptions, and ask when unsure to support an inclusive workplace.
Develop and implement transgender policies covering awareness training, privacy, time off, name changes, dress codes, and toilets and changing rooms, while fostering a supportive culture with senior leadership and networks.
Transgender people are people whose gender identity differs from the one they were assigned at birth. In spite of the legal protection offered in the UK by the Equality Act and the Gender Recognition Act, many transgender people still continue to encounter inappropriate behaviour and a lack of understanding and respect, both in the workplace and outside.
Using a mix of drama, real-life stories, expert commentary and legal analysis, this course provides a unique insight into what it’s like to be transgender in today’s society, setting out appropriate language and etiquette and reinforcing the importance of treating transgender colleagues and customers with the dignity and respect they deserve.