
Explore what it means to be transgender, from early realization to binary and non-binary identities, transition journeys, and the emotional challenges of isolation, with emphasis on support in the workplace.
Explore how transgender people face direct and indirect workplace discrimination, including misgendering, gossip, outing by colleagues, restrictive policies, and barriers to time off for gender-affirming care.
Use a transgender person's chosen name and respectful pronouns, and adopt gender-neutral language. Respect privacy, avoid assumptions, and ask when unsure to support an inclusive workplace.
Support transgender staff by fostering an open culture that respects diverse gender identities, implements inclusive policies, and trains teams to prevent harassment and discrimination.
Explain how European case law and UK law protect transgender people from discrimination and gender reassignment. Summarize rights under the Gender Recognition Act, including birth certificates, marriage, and employer duties.
Develop and implement transgender policies covering awareness training, privacy, time off, name changes, dress codes, and toilets and changing rooms, while fostering a supportive culture with senior leadership and networks.
Learn how to support staff during gender transition by consulting them, using respectful pronouns, creating a safe environment, and ensuring a seamless return with updated IDs, emails, and directories.
Transgender people are people whose gender identity differs from the one they were assigned at birth. In spite of the legal protection offered in the UK by the Equality Act and the Gender Recognition Act, many transgender people still continue to encounter inappropriate behaviour and a lack of understanding and respect, both in the workplace and outside.
Using a mix of drama, real-life stories, expert commentary and legal analysis, this course provides a unique insight into what it’s like to be transgender in today’s society, setting out appropriate language and etiquette and reinforcing the importance of treating transgender colleagues and customers with the dignity and respect they deserve.