
Turn the sponsor's question into one job result worth tracking
Define the people, roles, unit of work and eligible cases
Specify the indicator, direction, data source and owner
Complete a one-page outcome card
Select a period before the program and define the group
Count eligible records, numerator and denominator with one rule
Record exclusions and missing data
Create a baseline table that can be repeated later
Define one visible action and the opportunity to perform it
Set consistent rules for recording each case
Resolve disputed observations and note gaps
Build a brief observation sheet for one action
Match the decision to the outcome and behavior data needed
Name sources, comparable collection windows and access needs
Assign owners and dates; check expected against available records
Complete a one-page collection plan
Apply the same outcome and counting rule to two periods
Show numerators, denominators and sample sizes for both periods
Calculate absolute change and note missing records or changed composition
Produce a before and after table with its limitations
Select a usable comparison group for the same outcome
Record differences between groups before training
Calculate change within each group and the difference between changes
Build a two-group results table without treating the difference as proof of cause
Place other events on a timeline before the result changed
Name the observable trace each possible explanation would leave
Check existing work records and document missing evidence
Prepare careful wording for the leader
Prepare clean, non-sensitive inputs for one program
Prompt an artificial intelligence assistant to recalculate figures and flag gaps
Separate behavior evidence from outcome evidence and check source rows
Draft and verify a one-page continue, change or close decision with its limits
This course contains the use of artificial intelligence
Your training report says people attended. Can it show what changed in their work?
When a result moves, can you tell leadership how much the training may have contributed?
Feedback and completion figures are easy to collect. They rarely answer the question that arrives when a leader decides whether to keep funding a program: what happened on the job? A result may improve while the team, process or customer mix changes too. Without a clear starting point and consistent records, the report can claim more than the evidence supports, or miss a useful change altogether.
This course follows one workplace learning program from the first business question to a decision for leadership. The work starts by choosing one job outcome and drawing a boundary around the people and cases that count. You then establish the starting value, observe a specific workplace action and plan when and where the next records will come from. The result is a trail that another person can inspect, repeat and question.
With those records in place, a before and after comparison becomes more informative. A similar group can add context, while differences between groups and changes in the work environment remain visible. You examine other plausible explanations before writing a recommendation. The aim is a decision whose wording matches the strength of the available evidence, including the cases where the right next step is to collect a missing record.
Mike created and teaches the course. He has 20 years of human resources experience, including work at Wargaming and Preply. He is the founder of PapaHR Academy and the #1 human resources instructor on Udemy, with more than 2,000,000 Udemy students. The course uses a practical sequence of artifacts rather than an unsupported claim that a changed number proves training caused it.
First you define the result and baseline. Next you capture behavior and prepare a collection plan. Then you compare periods and groups, check what else could explain the result, and use artificial intelligence to inspect the supplied figures and draft a one-page recommendation. You verify every calculation and claim against the underlying records before presenting it.
What's included:
Lifetime access to all course materials
Instructor support through Udemy questions and answers
Udemy Certificate of Completion
An assignment and interactive browser tool for each of the eight lessons
An outcome card, baseline table, observation sheet, collection plan, comparison tables, explanation register and one-page decision form
A section with additional courses, tools and resources
The next decision about a program may arrive before anyone has agreed on what to measure. Starting with one outcome and one source now gives you a clearer answer when that conversation happens. Enroll now and start your first lesson today.