Total Quality Management (TQM) Certification
What you'll learn
- Ability to deliver superior value to customers in terms of consistent productivity improvements, reduced operating costs, and outstanding products and services.
- Gain ability to develop and continually improve workable quality management systems required to transform your company into a world-class organization.
- You will have had a clear understanding and be able to apply the fundamental principles of quality management to enhance quality culture in your organization.
- Ability to apply TQM tools to ensure that products, projects and services are delivered to meet customer requirements and international quality standards.
Requirements
- Internet access
Description
Total Quality management entails not only product and service quality but also the means of achieving it. This Total Quality Management (TQM) course teaches core tools and techniques required to develop, implement and maintain excellence in terms of products and service performance and delivering superior value to customers with a focus on consistent productivity improvement and reduced operating costs.
The course, which is based on real-world scenarios is designed to help students clearly understand and apply the principles of quality management and Total Quality Management (TQM) philosophies to ensure that all members starting with the top management, strive to achieve continuous improvement of the total organization, in terms of meeting and exceeding customer requirements and international quality standards.
The course consists of FREE downloadable templates, white papers and other resources that you can practice with to enhance your skills or customize for your personal and/or professional usage.
Core topics covered in this course include:
Introduction to quality, Grade & TQM
Elements & Models of TQM
Quality Assurance and Quality Control
Cost of quality
TQM tools and techniques
Six sigma methodology in TQM
Kaizen and the 5S
Statistical Process Control (SPC)
Roles of managers in TQM
Roles of customers in TQM
What you’ll learn at the end of the course:
You will be able to formulate, implement, and maintain error-free performance, deliver superior value to customers in terms of consistent productivity improvements, reduced operating costs, and outstanding products and services.
You will have developed the required skills and techniques necessary to develop and continually improve workable quality management systems required to transform your company into a world-class organization.
You will have had a clear understanding and be able to apply the fundamental principles of quality management to enhance quality culture in your organization.
You will be able to select and develop the appropriate TQM tools to ensure that products, projects and services are delivered to meet and exceed customer requirements and international quality standards.
Who this course is for
Individuals who want to branch into quality management as a profession with little or no previous knowledge in quality management.
Individuals who wish to learn or improve their knowledge and skills in total quality management.
Quality assurance and control personnel, coordinators and managers, project team members, engineers, customer service personnel and professionals etc.
Who this course is for:
- Individuals who want to branch into quality management as a profession with little or no previous knowledge in quality management.
- Individuals who wish to learn or improve their knowledge and skills in total quality management.
- Quality assurance and control personnel, coordinators and managers, project team members, engineers, customer service personnel and professionals etc.
Instructor
![Olanab Consults](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 3.7 Instructor Rating
- 1,007 Reviews
- 2,406 Students
- 36 Courses
We are PECB & CSSC authorised partner operating in the knowledge and professional servicing industry, dedicated to providing workable solutions in the areas of ISO management systems implementation, manufacturing excellence, quality management and related activities across industries. We support professionals throughout their career journey through our Professional Evaluation & Certification Board (PECB) & the Council for Six Sigma Certification (CSSC) accredited courses and learning resources.
Our readymade & editable toolkits / templates and software applications covering ISO management systems implementation, lean manufacturing, Six Sigma, process & continuous improvement, production management, quality assurance & quality control, project and product management etc enable organizations maximize their resources and improve their processes.
We are in the business of providing best-in-class ISO management systems, quality management, and process & product development consulting services. With our training & presentation materials, we assist professional trainers and consultants meet the need of their clients.
Our goal is to partner with our clients, helping them improve their processes in the areas of staff training and development, business and manufacturing process improvement, thereby making them truly world class organizations, through strong partnership with reputable organisations including PECB, CSSC, UQSR, SoftExpert, OpexWorks, SIS Certification, Quality Assurance Solutions (QAS) and others.