Name: Tips for Your Group or Team Programs
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Created byJennifer Britton

Last updated 2/2015

English

What you'll learn

Identify key activities and questions to be asking and undertaking prior to a group or team program.
Apply seven tips in the area of program design for their own workshop, retreat or group or team program
Incorporate seven critical considerations for implementing powerful group or team programs
Consider seven post-program activities to support evaluation, ongoing client relationships and learning
Apply these 28 group and team program tips to their own workshop, retreat, webinar or teleclass program development

Course content

7 sections • 43 lectures • 3h 29m total length

Welcome to the Tips and Tools for Your Group/Team Program WIth Jennifer Britton1:26
A short introduction from program facilitator Jennifer Britton. Jenn covers what you can expect in the next few hours.
Program Overview9:57
This lecture provides an overview of where we are going throughout the program, including a high level overview of the 28 tips and the sections we will be looking at.

Make sure you download the How to Get the Most Out of this Program Handout here.

Pre-Program Tip Introduction3:39
This lecture covers the seven (7) main tips we will be covering in strategic pre-program activities. Your relationship and success with your group and team members starts even before you step in the room, or onto the phone or web with your participants.
Pre-Program Tip #1: Getting To Know Your Group Members2:48
Pre-program Tip #1 explores questions and approaches for getting to know your group or team members before the program begins. Successful programs often begin before you get in the room, or get on the phone or web with your participants. This lecture includes several practical questions you may want to be asking your participants before your program begins.
Pre-Program Tip #2: Creating a Frequently Asked Questions (FAQ) document3:55
Pre-program tip #2 encourages you to develop an FAQ (Frequently Asked Questions) sheet or page about your program. The lecture provides you with several areas you may want to include in your own FAQ.

The activity this lecture invites you to draft your own FAQ and get some feedback on it.
Pre-program Tip #3: It's all in the details - Logistics5:48
Pre-program tip #3 goes into detail about logistical considerations for both in person and virtual programming. It is these small details that can become big ones before the start of a program.

This lecture includes a one-page downloadable worksheet.
Pre Program Tip #4: Creating a Welcome Package4:06
Pre-program tip #4 encourages you to develop a welcome package for your participants. Building onto the Frequently Asked Questions you have drafted, what else will they want informaiton on before your start your work together. There is a one page download available with some additional questions you may want to consider putting into your welcome package.
Pre-program tip 5: Pre-work ideas3:57
This lecture explores pre-program tip #5 which encourages you to think about any pre-work you want to include for participants before the start of the program.
Pre-Program Tip #6: Room Set Up Tips4:59
This lecture covers room set-up tips. The environment of the room has an impact on the learning process. This lecture provides practical tips to keep in mind even before the program begins. Also available is a downloadable overview of a couple of different room set ups.
Pre-program Tip #7: Pre-program Walk-through5:03
This lecture introduces the idea of doing a pre-program walk through. This is an important activity to review pre-program activities.

This lecture includes a downloadable pre-program checklist, and space to take notes on your pre-program walkthrough
Pre-Program Tip in Review2:57
This lecture covers the seven main points we explored in the Pre-program Tips section. Make sure you download the checklist and take note of the top 3-5 takeaways from the lecture.
Pre Program Review

Design Tips Introduction with Jenn0:51
Join Jennifer as she introduces the Design Tips Module. What is important for you to consider or keep in mind around design for your programs? What do you want to make sure you schedule time to work on?
Design Tips Overview3:55
In this first lecture of the Design Section, I provide an overview of where we are going in this section. I'll provide you with an overiew of the seven tips in the design area.
Design Tip #1: What learning styles exist in your group?6:26
The first design tip gets you to consider the learning style needs of your various group members. Do people like to interact with materials and learning visually? Through sound? Kinesthetically or through action? Think about what you are designing and how you are meeting the needs of the various learning styles.

Make sure you download the related tip sheet for Design Tip #1.
Design Tip #2 - Engagement Approaches for your Groups and Teams8:28
There are a variety of ways to boost engagement in any group or team program, whether you are in-person or working virtually. This lecture explores more than half-a-dozen ways you can be designing your programs for interactivity.

This lecture has a downloadable worksheet.
Design Tip #3 - The start and end!2:54
Neuroscience has found that people remember the start and end of things. This is known as the latency and recency effect.

Design Tip #3 gets you thinking about your start and end. Make sure to download the one page worksheet.
Design Tip #4: FLOW and Sequencing3:15
This lecture gets you to think about Flow and Sequencing as you put together your program. How does it flow? There is no download for this lecture.
Design Tip #5 - Adding to Your Toolbox3:38
Exercises and Resources are the foundation of your group and team programs. This lecture invites you to take stock of the exercises and resources you have available for your own work. Download a worksheet to support your capturing of activities and resources.
Design Tip #6 - Adult Learning Principles3:29
Design Tip #6 explores foundational adult learning principles which create the base for any solid group or team program. Consider how you can integrate these into your own work.
Design Tip #7 - Consider the Transfer of Learning8:22
Design Wrap-up3:51
This lecture takes a look back at the seven design tips we covered in this section. As you consider your program, what are the top 1-3 ideas you want to remember?

This lecture includes a downloadable worksheet for you to keep on file as a reminder of these seven design tips.
Design Quiz

Implementation Tips Kick Off with Jenn1:03
Jennifer introduces this section on Implementation with a short video introduction.

What do you think will be important about implementaiton for you in your programs?
Implementation Tip Welcome4:44
This short video lecture covers the seven implementation tips we will be looking at. Each one feeds into creating powerful programming with groups and teams. You will want to consider how you will want to adjust these tips for the various programs and client groups/teams you are working with.

Before running your next group or team program, webinar or retreat, you will want to build in time to review each of these seven implementation tips, and undertake the related activities.
Implementation Tip 1 - Create Ways of Working6:41
Implementation Tip #1 explores the topic of working with your groups and teams at the start of a program to create Agreements, Ways of Working or Ground Rules. These are key to creating shared expectations and being able to proactively avert many tricky issues that might emerge such as people coming in late, overuse of phones and technology etc.

This lecture includes a downloadable tip sheet with an exercise suggestion for your own programming.
Implementation Tip 2 - Involve all and Boost Engagement6:33
This lecture explores different approaches to involve different group and team members and boost engagement. Make sure to download the accompanying worksheet to keep in mind as you approach the implementation of your next group or team program.
Implementation Tip 3 - Goals and Accountability10:08
Goal setting is a critical part of any program implementation. This lecture explores the SMART-E approach to goals. It also includes a downloadable activity and worksheet for you to be working on goals with your own learners.
Implementation Tip 4 - Use Post-Its8:39
Implementation Tip #4 includes tips on a key faciiltation resource - Post-It Notes! The lecture covers more than 7 ways for you to be incorporating sticky notes into your group and team programs (in person and virtually).

The lecture also includes a downloadable tip sheet with an activity for you to complete for your own program.
Implementation Tip 5 - Build Your Project Kit6:07
Join Jennifer as she walks you through one of her faciliation kits. This lecture covers some of the essential faciltiation tools you will want to have on hand for both in person (and virtual!) programs. Make sure to download the checklist of items. Your assignment is to pull these together for yourself in a separate kit or bag. Enjoy!
Implementation TIp - The 7 Minute Switch4:57
Looking to boost engagement in your programs. Implementation Tip #6 covers the Seven Minute Switch. What can you do to change the pace regularly to keep people engaged?
Implementation Tip - What? So What? Now What?9:08
Implementation tip #7 explores the What? So What? Now What? line of questioning which comes out of the experiential process. Build in time to complete this lecture's exercise. There is also an accompanying download for you to use.
Implementation Tips Wrap Up4:13
This lecture covers the seven impelmentation tips we explored in this section. Which ones are you going to implement right away?

Follow up Tips Kick Off With Jenn1:16
Jennifer introduces this section on Follow up tips with a short video introduction.

What do you think will be important for your programming after it is complete?
Follow-up Tip Introduction3:54
Follow-up Tip #1 - Evaluation12:32
Evaluation is a key part of any group or team program success. Even though this is a follow-up tip, evaluation should be considered at the start, during the design phase.

There is a downloadable worksheet for this lecture.
Follow-up Tip #2 - Post Call7:17
Follow-up calls are an additional bonus for group members, and an important part of evaluation for you as a program leader. Download this tip worksheet.
Follow-up Tip #3 - The 3 Rs3:37
Follow-up Tip #4 - Testimonials2:38
This module explores a key follow-up activity of gathering testimonials and comments from past participants about their experience in your group or team programs. This tip will be expanded upon in the follow-up Marketing Tips for Your Group and Teams program which will be released in spring 2015.
Follow-up Tip #5 - What's Next?2:22
In Follow-up tip #5 I get you to consider what's next?
Follow-up Tip #6: Supporting the connection to work and life2:21
Follow-up tip #6 gets you to think about what's going to support your group members back at work or in life.
Follow-up Tip #7: Peer Connection - Keeping the Learning Alive2:47
This lecture focuses on the final follow-up tip for your group or team programs and a reminder that group learning does not just happen with you as the program facilitator, but also amongst group members. Creating learning partners can be a very powerful, and low-cost approach, to keep the conversation going, in between sessions and also after a program. Make sure to download this follow-up tip worksheet..
Follow-up Tip Review4:05
This lecture focuses on follow-up tips for group and team coaching. Make sure you download the handout accompanying this lecture.

Requirements

Desire to be working with teams and groups as part of their work
Desire to learn
Interest in creating their own workshop, webinar, retreat, group or team program.

Description

Are you a coach, facilitator, trainer or leader? Looking to brush up your skills in working with teams or groups through workshops, retreats, webinars, teleclasses?

Do you lead, or want to lead, workshops, team building, webinars, teleclasses or group or team coaching? Looking to amp up your results and make sure you're doing the best for your group members? Tips for your group and team programs provides dozens of practical tips in the areas of design and implementation. The program is geared for leaders, coaches, trainers and other professionals responsible for learning events.

Wanting to expand your ideas on how to DESIGN, IMPLEMENT powerful learning and facilitated experiences? Looking to not have to reinvent the wheel and/or fall into pitfalls?

Group and team programs can take a number of forms - workshops, retreats, webinars, teleclasses group and team coaching. In this program you will find tips which can be incorporated whether you are creating a webinar or a group or team coaching program.

I’ve been working with teams and groups for more than twenty five years, as a leader, facilitator, trainer and coach. These tips are all road tested through my own experience in running programs in more than 19 countries around the world. I’ve trained thousands through both in person and virtual learning events.

In this course you will learn:

7 critical activities to undertake pre-program to help with getting to know your group members and “priming” them for learning. These tips benefit both you and your learners. Many of these tips proactively help you avoid tricky issues you may encounter.

7 critical activities for designing powerful programs. Powerful learning programs boost member engagement, take into consideration learning styles and incorporate adult learning principles. This section will get you to consider how to incorporate these foundational design pieces. You will also see some "real time" design work in action.

Our next section looks at 7 critical considerations for implementing powerful programs including essential items for your own facilitation kit, using Post-its in your program and practical tips for working with goals and accountability.

The fourth section explores seven road-tested post- program tips keep the focus on group and team programs even after the group is done. Post-program activities are important in gaining valuable feedback about your programs, what people LEARN AND IMPLEMENT. It is also useful in creating repeat business for yourself.

Each of these 28 tips are supported by a practical activities for your to apply to your own program development. Many tips also have a downloadable checklist or activity sheet.

This program is based on the resources I continue to use in my own work with virtual and in-person programs, across the entire program cycle, from pre- to post-program and during design and implementation.

If you’ve been wanting to design an offering for a group then this will support you in getting started and avoiding some of the many pitfalls new, and experienced, practitioners fall into.

The tips program also has a part 2 focusing on marketing, geared to support you in creating strategies and activities to fill your programs - virtual and in person. The Marketing Tips for Your Group and Team Programs will be available in Spring 2015.

The program includes more than two dozen tips you can immediately action in your own programs. Each tip is accompanied by a follow-on activity, geared to get you moving these ideas into action.

The program includes more than 42 lectures .

The program is led by author and coach Jennifer Britton, who brings more than 25 years experience coaching, training and facilitating group and team programs in the virtual realm and more than 19 countries worldwide.

Who this course is for:

This program will be of interest to leaders, coaches, trainers, facilitators and any other professionals responsible for leading or designing workshops or retreats
The Tips for Your Group and Team Program is geared for those who want practice, and actionable tips to apply to their own work and client needs. Adaptation will be required based on your context and platform.
This program does not cover a large amount of theory, rather, it is geared for practitioners.
This is an introductory course, geared to get you thinking very practically about your upcoming group and team program opportunities.
This course should not be seen as a replacement for a more in-depth look at program design and implementation. Rather, it is geared for those who want reinforcement and reminders of some things you can do during program design and implementation.
This course does not cover the important topic of marketing and promoting your group or team programs which will be the focus of a follow-on program

What you'll learn

Explore related topics

Course content

Welcome to the Tips for Your Team and Group Programs Course2 lectures • 11min

Setting the Stage for Effective Group and Team Programs1 lecture • 9min

Pre-Program Tips9 lectures • 37min

Design Tips10 lectures • 45min

Implementation Tips for Your Group or Team Program10 lectures • 1hr 2min

Follow-up Tips10 lectures • 43min

Wrap - Up and Completion1 lecture • 2min

Requirements

Description

Who this course is for: