Hotel Management Expert with 10+ years of experience in the hospitality industry in hotel pre-opening, business development, sales and marketing, front office and food&beverage operations. As well as human resources, maintenance and security.
Possesses well-developed strategic thinking, analytical and planning skills effectively utilised in luxurious and fast-paced business environments.
Possesses the ability to maintain a budget, analyse expenses or discrepancies, and prepare monthly reports on financial performance and to discover hidden potential of the facility.
Provides leadership through recognising talents, creating a positive environment and promoting work/life balance; showcasing strong work ethics and professional appearance at all times.
Demonstrates unparalleled communication and customer service skills in all interactions with guests and visitors; received global service recognition award by Marriott International.