The Virtual Manager: Lead Productive Teams From Home
- You should have employees you directly manage for this course to be most helpful.
Working from home can be difficult. Managing from home can be even trickier. Management requires tons of communication and collaboration with your team. So, what's the best approach to managing when you're all working remotely?
If you're a virtual manager, everything must be done with more intention and purpose. You can't just do what you normally do, except over Zoom. Managing from home requires re-examining your management practices and adapting your behaviors for a remote world. If you're able to pivot the way you and your team work from home, the more productive, connected, and successful you'll be.
I built this course for managers who are new to working remotely. Perhaps, like many (including myself!), you had to switch very quickly to working virtually, and didn't have the time or resources to plan what that would look like. I had to learn a lot (and I'm still learning) as I adapted to this new way of working and I think my team and I are better for it. In this course, I'd like to share the strategies, tips, and tools that have worked for us, including resources we developed for all of our Udemy employees.
In this course, you will:
Adapt management best practices to an online environment
Lead a virtual team with empathy and understanding
Adjust communication norms to streamline the flow of information
Update meeting content and cadence for virtual platforms
Prioritize asynchronous work to optimize your team's time
Maintain connection and foster belonging throughout the remote employee lifecycle
Expand your feedback style for an online medium
Explore techniques for managing a hybrid (partly remote) team
As you go through this course, I hope you find techniques that can help you solve some of the problems you're facing right now, and for the foreseeable future. Remote work may be here to stay - join me in this course to be the best virtual manager you can be!
Who this course is for:
- Managers new to remote work who need to adapt their practices for a virtual work environment
- HR/L&D professionals who need tips to support a virtual workforce
- 02:17Welcome to The Virtual Manager!
- 05:01Adjusting to Change
Shelley Osborne is passionate about creating corporate learning cultures that enable continuous skills development and nurture a growth mindset to drive employee engagement and company performance. She has over fifteen years of experience across the education, consulting, and corporate sectors.
Currently, Shelley is the Vice President of Learning at Udemy, where she leads the company’s learning strategy and continuous upskilling of employees globally. In her work, she often leverages innovative technologies and fresh approaches like virtual reality and gamification to drive lasting engagement. Before Udemy, Shelley was the Vice President of Learning & Development at Farside HR Solutions, where she advised early- and late-stage companies on learning and talent strategy, skill development and leadership programs. Before moving into the professional learning and development space, Shelley had a successful career as a classroom teacher in Canada for almost a decade.
Shelley speaks regularly at industry events such as TEDWomen, ATD International Conference, DevLearn, and Unleash. She contributes to numerous publications, including Entrepreneur, Fast Company, and the U.S. Chamber of Commerce Foundation. Shelley has also provided expert commentary in The Wall Street Journal, CNBC, Cheddar TV, Inc., and more. Drawing from her experience, Shelley is the author of an upcoming McGraw Hill book, The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work, which is slated for Summer 2020 release and examines how companies can create, implement, and maintain thriving learning cultures.
The Udemy Learning Team, led by Shelley Osborne, VP of Learning, works to create best-in-class learning experiences, both internally for Udemy employees, and externally, for Udemy students.
Our courses are focused on embracing the power of feedback, inclusive leadership, growth mindset, and change agility to foster a culture of learning on teams.