The Upskilling Imperative

Foster a culture of learning to manage through change and prepare your team for the future of work
Free tutorial
Rating: 4.6 out of 5 (684 ratings)
3,709 students
57min of on-demand video
English, French [Auto]

Describe the ways in which learning at work has changed and why a strong learning culture is more valuable than ever
Recognize how a culture of learning requires change agility and prepares you for change
Identify ways to make learning core to the way your organization works
Evaluate your organization’s learning culture and identify steps you can take to strengthen it
Leverage your culture of learning to manage through change and uncertainty
Create a business case for learning in your organization and an action plan for strengthening your learning culture


  • There are no prerequisites for this course, though the content is best suited for team and organizational leaders


Up until a few years ago, there was a simple pathway from school to work. You graduated, found a job, and never really needed to look back. For better or worse, life is no longer that simple. The “future of work” is already here, and front-loading your education is not enough to launch a career, let alone sustain it over decades. Leaders must foster a culture of learning in their organizations and teams to support their employees to upskill and stay agile in the face of change.

This course is based on my book, The Upskilling Imperative, in which I talk about how L&D leaders can create a culture of learning in their organizations. In this course, I focus specifically on what managers can do to create a culture of learning on their teams, even in a virtual work environment. We’ll discuss:

  • How a culture of learning requires change agility and prepares you for change

  • How you can leverage your culture of learning to manage through change and uncertainty

  • 5 ways to make learning core to the way you work

  • How to make a business case for learning

  • How you can grow your learning culture

Throughout the course I’ve included lots of exercises, tip sheets, and job aids you can use to foster a culture of learning on your team. The ability to learn and develop new skills over time is the essential skill of the 21st century, and our organizations’ cultures play a huge role in teaching that skill to employees and enabling and empowering them to learn. The need for agility and upskilling has never been more imperative than it is today, so I hope you will join me in this course.

Who this course is for:

  • Leaders who want to develop and grow a learning culture in their organization
  • HR and L&D leaders tasked with supporting their organizations through change
  • Learning professionals who want to build a business case for learning


Learning & Development Expert, Ed Tech Evangelist
Shelley Osborne
  • 4.5 Instructor Rating
  • 75,499 Reviews
  • 238,498 Students
  • 10 Courses

Shelley Osborne is passionate about creating corporate learning cultures that enable continuous skills development and nurture a growth mindset to drive employee engagement and company performance. She has over fifteen years of experience across the education, consulting, and corporate sectors.

Recently, Shelley was the Vice President of Learning at Udemy, where she led the company’s learning strategy and continuous upskilling of employees globally. In her work, she often leverages innovative technologies and fresh approaches like virtual reality and gamification to drive lasting engagement. Before Udemy, Shelley was the Vice President of Learning & Development at Farside HR Solutions, where she advised early- and late-stage companies on learning and talent strategy, skill development and leadership programs. Before moving into the professional learning and development space, Shelley had a successful career as a classroom teacher in Canada for almost a decade.

Shelley speaks regularly at industry events such as TEDWomen, ATD International Conference, DevLearn, and Unleash. She contributes to numerous publications, including Entrepreneur, Fast Company, and the U.S. Chamber of Commerce Foundation. Shelley has also provided expert commentary in The Wall Street Journal, CNBC, Cheddar TV, Inc., and more. Drawing from her experience, Shelley is the author of an upcoming McGraw Hill book, The Upskilling Imperative: Five Ways to Make Learning Core to the Way We Work, which is slated for Summer 2020 release and examines how companies can create, implement, and maintain thriving learning cultures.

Udemy Learning Team
Udemy Learning Team
  • 4.5 Instructor Rating
  • 68,458 Reviews
  • 232,831 Students
  • 11 Courses

The Udemy Learning Team works to create best-in-class learning experiences, both internally for Udemy employees, and externally, for Udemy students.

Our courses are focused on embracing the power of feedback, inclusive leadership, growth mindset, and change agility to foster a culture of learning on teams.

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