The Ultimate Technical Skills Course for IT Business Analyst

Name: The Ultimate Technical Skills Course for IT Business Analyst
Rating: 4.2 (59 reviews)

Master the must-have technical skills to thrive as an IT Business Analyst!

Created byMehul Thanki

Last updated 1/2026

English

What you'll learn

Basics of Information Technology (IT)
Databases - SQL & NoSQL
Application Programming Interface (API)
Data Analysis & Visualization using Excel and Google Sheets
Software Toolkit - Office Productivity Tools, Project Management Tools, Diagramming Tools, Wireframing Tools
Generative AI Tools for Writing & Communication, Research, Document Analysis, Wireframing

Course content

6 sections • 33 lectures • 5h 14m total length

Overview of Information Technology (IT)6:48
Software Development Process & IT Landscape in an Enterprise20:59
This lecture explains the following topics with real-world examples to help you understand the Software Development Process, IT Landscape in an Enterprise and the Role of an IT Business Analyst in IT Projects.
Types of Software Applications
Typical Architecture of a Software Application
IT Infrastructure (On premise, Cloud)
Software Development Lifecycle (SDLC) - Waterfall, Agile
Team Members of an IT Project and their roles
Typical IT Landscape in an Enterprise and the Role of IT Business Analyst
Key Technical Terms - Software Development & Testing5:51
At the end of this lecture, you will be able to understand the Key Terms used in the Software Development Process, Frameworks, Project Management and Software Quality Assurance (Software Testing). Real-world examples are included where required.
Key Technical Terms - Internet & Networking8:05
At the end of this lecture, you will be able to understand the Key Terms used in the Internet and Networking. Real-world examples are included where required.
Key Technical Terms - Software Programming & Architecture14:26
At the end of this lecture, you will be able to understand the Key Terms used in the Software Programming, Software Architecture and Software Version Control (Source Code Management and Control). Real-world examples are included where required.
Key Technical Terms - Latest Technologies2:27
At the end of this lecture, you will be able to understand the overview of the Latest Technologies and Key Terms used there such as Blockchain, Artificial Intelligence (AI), NFT, etc. Real-world examples are included where required.
Key Technical Terms - Data Storage/Management/Analysis2:51
At the end of this lecture, you will be able to understand the Key Terms used in Data Storage, Database Management and Data Analysis. Real-world examples are included where required.
Key Technical Terms - IT Infrastructure7:40
At the end of this lecture, you will be able to understand the Key Terms used in IT Infrastructure such as Servers, Cloud Computing, PaaS, Virtual Machines etc. Real-world examples are included where required.
Software Aspects & Quality Attributes13:50
At the end of this lecture, you will be able to understand Software Aspects (Cross Cutting Concerns) and Quality Attributes that need to be considered during the Analysis, Design and Development of software such as Security, Configuration, Validations, Audit, Performance etc. Each topic is explained with real-world examples.
Test Your Learning

Overview of Application Data and Databases5:27
It explains why an IT Business Analyst should be familiar with Application Data and it's Database along with the types of data (structured / unstructured) and types of databases.
Structured Data - Relational Database (SQL)13:06
It explains the key concepts and examples of Structured Data and Relational Database along with SQL (Structured Query Language) and it's usage.
Unstructured Data - Document Database (NoSQL)15:11
It explains the key concepts and examples of Unstructured Data and Document Database (NoSQL) with real-world examples.
Test Your Learning

Overview of API and It's importance for an IT BA4:06
This lecture clearly explains what is API with a real-world example and it also explains why an IT BA should be familiar with API and it's related terms to be able to perform interface analysis of an application.
API - Authentication & Authorization4:47
It explains different types of API Authentication and Authorization mechanisms with examples such as API Key, OAuth 2, etc.
API - Protocols & REST API6:18
It explains all types of API Protocols such as REST, GraphQL, etc. and dives deep into the most popular REST API protocol.
API Use Cases4:49
It explains all the use cases (scenarios) where API can be used to facilitate communication between different applications.
REST API - Key Terms3:26
It explains all the key terminologies related to the REST API such as GET, PUT methods, Webhooks, etc. with examples.
API Playground - Hands On Activity20:40
It's a comprehensive hands-on activity that explains how you can effectively test different APIs of an application using a tool such as Postman. It's an important activity that helps you figure out the API capabilities of an application as well as perform analysis of a feature in your application that involves connecting to another application through APIs.
API Skills in Action - Interface Analysis3:14
It explains how you can apply the API skills learned in this course to perform interface analysis of applications involved in the project to automate certain tasks.
Test Your Learning

Data Transformation & Formatting - MS Excel12:52
It explains the overview of Data Analysis activities that an IT BA is expected to perform and dives deep into Data Transformation and Formatting using Microsoft Excel.
Sample Data For Hands-on Practice0:33
It provides step-by-step instructions on how you can get sample data for practicing data analysis & visualization techniques explained in this chapter.
Functions & Data Validation - MS Excel33:14
It explains how to perform data analysis using Functions and Data Validation features of Microsoft Excel.
Data Visualization - Pivot Table & Charts - MS Excel10:30
It explains how to visualize a given set of Data using Pivot Table and Pivot Chart features of Microsoft Excel.
Working with Google Sheets8:03
It explains how to perform data analysis and visualization using Google Sheets.

Office Productivity Tools - MS Office, Google Workspace, Calendly, Loom9:02
It provides overview and explains the use cases of popular office productivity tools and how they are helpful to improve performance of your IT BA tasks.
Project Management Tools - JIRA and other tools11:16
It provides overview of Project Management tools, how they are helpful to an IT BA while performing analysis tasks and dives deep into JIRA tool to explain it's day-to-day use by an IT BA during the lifecycle of a project.
Diagramming Tools - Drawio, Lucid Chart, MS Visio, FigJam12:58
It provides overview of diagramming tools such as Draw.io, FigJam and it's usage in creating Requirement Model Diagrams.
Wireframing Tools - Figma, Balsamiq, Uizard9:50
It provides overview of popular wireframing tools and it's usage in creating wireframes for user interface of an application.

Gen AI Tools for Writing & Communication11:17
It explains the Generative AI Tools that you can leverage to sharpen and speed up your writing and communication activities while performing IT BA tasks.
GenAI tools for Research10:52
It explains the usage of Generative AI tools to perform research on a topic while analyzing requirements.
GenAI Tools for Document Analysis & Data Analytics6:48
It explains the usage of Generative AI Tools to help with Document Analysis and Data Analytics tasks.
GenAI Tools for Wireframing12:28
It explains the usage of Generative AI tools to help with wireframing activities.
Further Learning0:32

Requirements

None

Description

Are you an aspiring IT Business Analyst? Or Maybe you’re looking to advance your current career by mastering the Technical Skills that are essential in today’s fast-paced IT landscape?

Welcome to ‘The Ultimate Technical Skills Course for IT Business Analyst' Course.

Master the must-have technical skills to thrive as an IT Business Analyst!

In the world of IT Business Analysis, understanding business needs is just the beginning.

What truly sets you apart is your ability to bridge the gap between business goals and technical solutions.

And that’s exactly what this course will empower you to do.

Throughout this comprehensive course, you’ll dive deep into the Technical Foundations every IT Business Analyst needs.

Here is what you'll learn through this course:

Basics of Information Technology (IT)
Database - Structured (SQL) & Un-structured Data (NoSQL)
Application Programming Interface (API)
Data Analysis & Visualization using Spreadsheets (MS Excel / Google Sheet)
Software Toolkit - Office Productivity Tools, Project Management Tools (JIRA), Diagramming Tools, Wireframing Tools
Generative AI Tools for Writing & Communication, Research, Document Analysis and Wireframing

Our course is structured to keep you engaged and motivated, with a mix of interactive content, real-world examples, and practical exercises. You’ll learn at your own pace, with lifetime access to all materials.

This course will help you:

Master the Essential Technical Skills to succeed as an IT Business Analyst (IT BA)
Confidently Lead Conversations with IT teams and Business Stakeholders
Analyze Data & Interfaces using Software Tools & API
Create, Visualize, Propose & Implement Effective Data-Driven Solutions to achieve Business Goals

Don’t Let The Lack of Technical Skills Hold You Back From Achieving Your Career Goals!

Enroll today to start your journey to technical mastery!

Who this course is for:

Aspiring IT Business Analysts
Current IT Business Analysts who want to master the essential technical skills
Beginners who are planning to start their career in Information Technology (IT)

The Ultimate Technical Skills Course for IT Business Analyst

What you'll learn

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Course content

Basics of Information Technology (IT)9 lectures • 1hr 23min

Database3 lectures • 34min

Application Programming Interface (API)7 lectures • 47min

Data Analysis & Visualization - Spreadsheets5 lectures • 1hr 5min

Software Toolkit4 lectures • 43min

Generative AI Tools5 lectures • 42min

Requirements

Description

Who this course is for: