The Ultimate Management and Leadership Skills Course

Identify eight common management mistakes, from failing to delegate and overworking to neglecting strengths, interdependence, and self-reflection, and learn to build trust, set boundaries, and balance hard and soft skills.

Identify and solidify your strengths as a manager by exploring creativity, perseverance, empathy, and knowledge, then test, practice, and refine them through curiosity and deliberate effort.

Develop ten essential management strengths, from self-confidence and emotional control to focus, objectivity, relationship building, initiative, goal direction, organization, time management, and agility.

Identify six killer constraints that derail management—never feeling good enough, marshmallow, aggression, Mr. Spock, low self-control, and overly critical—and overcome them through role play, practice, and 'act as if' approach.

Develop self-awareness as a manager by exploring the Johari window, understanding open areas and blind spots, and seeking feedback to align how you see yourself with how others see you.

Build a robust professional network for success through targeted LinkedIn outreach, 15-minute Zoom chats, and thoughtful follow-ups, then translate connections into opportunities by attending events and serving others.

Set a specific, dated career goal, then list today’s actions and schedule a weekly plan to achieve it. Conduct weekly after-action reviews, adjust goals, and keep learning to stay challenged.

Prioritize tasks, delegate and eliminate, follow Pareto's 80/20, maintain a daily to-do list, and focus on what you love to maximize time and energy.

Learn stress management and resilience through seven techniques, including creative visualization, building a support system, relaxation, time management, sleep, exercise, and removing stressors.

Discover how positive leadership cultivates a happier, more productive workplace by addressing emotional, physical, and intellectual needs, fostering optimism, strong relationships, meaning, service, hope, and accomplishment.

Explore the Myers-Briggs Type Indicator and Jung's dimensions—sensing vs intuition, thinking vs feeling, judging vs perceiving—and learn how to leverage 16 types for balanced leadership and team harmony.

Explore the big five personality types—openness, conscientiousness, extraversion, agreeableness, and neuroticism (ocean)—and how self-awareness guides management, teamwork, and assigning work to match strengths.

Explore the innovation strengths preference index (isp) to balance innovators, builders, and connectors, turning creativity into implementation and building diverse, high-performing teams.

Clarify the problem with the team and build a shared vision through stakeholder input. Execute, evaluate, and celebrate progress while avoiding status quo thinking, over-attachment, and fear of failure.

Listen with the intent to understand, absorbing meaning and subtext rather than replying. Ask curious questions, avoid interrupting, and build trust through empathetic communication.

Develop the skill to give and receive feedback by focusing on behavior, being specific, starting with three positive statements, managing nonverbal cues, and following up with actionable steps.

Master conflict management to prevent costly disputes from personality clashes, workload, lack of role clarity, perceived discrimination, and poor leadership by clarifying issues and finding common ground.

Master negotiation by uncovering underlying interests, planning with the room, weighing alternatives including batna, and pursuing an integrative solution while managing relationships and nonverbal cues.

Master 12 techniques to overcome glossophobia and deliver engaging, audience-centered presentations—from knowing your audience and defining your purpose to concise delivery, visualization, and a powerful ending.

Discover six rules for motivating high performance: inspire, show vulnerability, build emotional intelligence, ask what motivates others, foster new ideas, and understand intrinsic versus extrinsic motivators and needs.

Design jobs for high performance by applying rotation, enlargement, and enrichment to add variety and meaning, guided by the job characteristics model with task identity, autonomy, significance, and feedback.

Master persuasion by applying reciprocity, likability, social proof, asking for what you want, and using soft power and expert power to build coalitions.

Learn to coach others by observing performance, asking questions, and giving specific feedback. Explore consultative and directive coaching, the fast s model, and nine skills to build trust and outcomes.

Map all department tasks, assign them to employees based on interests and strengths, and hold regular progress reviews to maintain accountability and improve delegation.

Examine why women remain underrepresented in management and learn actionable steps, mentorship, speaking up, and bias awareness, to advance women into top leadership roles and close the pay gap.

Master eight techniques to manage the boss, including avoiding a victim mindset, examining authority, and building interdependent relationships to become indispensable with a get-it-done attitude and collaborative approach.

Master cross-cultural management by being adaptable, curious, and humorous; study other cultures, build a culture coach relationship, and apply Hofstede dimensions and high-context versus low-context insights.

Build high performance teams by sharing power, pursuing a compelling vision, and establishing norms that ensure psychological safety and diversity, guiding forming, storming, norming, and adjourning.

Learn to run productive team meetings by assessing necessity, inviting only essential participants, and using agendas, timing, ground rules, and action steps to improve outcomes.

Discover how autonomy, competence, and relatedness drive high performance. Learn practical habits like making phone calls, running strategic meetings, bonding over work and non-work topics, and fostering psychological safety.

Address root issues such as fuzzy roles, limited resources, and unclear strategy, then implement ten steps to build an accountability-based management system that clarifies goals and aligns the team.

Discover how great companies stay great by building a shared vision, getting the right people on the bus, and embracing disciplined focus over quick tech saviors and fads.

learn design thinking to solve problems through empathize, define, ideate, prototype, and test, using diverse teams and a user-centric approach, demonstrated via an espresso machine design exercise.

Six arts-inspired principles for management: change how you view problems from others’ points of view, embrace failure as learning, brainstorm with stakeholders, place yourself for greatest impact, keep moving forward.

Learn how to manage organization change by engaging employees, building a coalition, and using appreciative inquiry to reduce resistance and improve outcomes.

Learn collective leadership through three communication techniques—consultation, dialogue, and large group intervention (search conferences)—to mobilize teams, generate truth-seeking insights, and implement effective group decisions.

Build a learning organization through shared vision, team learning, and personal mastery, and avoid common pitfalls like focusing on stock price, big-name experts, or all-star rewards.