
Explore how to build a disruption strategy and win with technology-driven disruption by aligning strategy, leadership, and culture, and applying exercises like auditing culture and determining your disruption quotient.
Determine your disruption quotient in five minutes on a 1 to 10 continuum, then compare today’s level with your desired disruption to shape your disruption strategy.
Go beyond buzzwords and focus on the people who will benefit from disruption—colleagues and customers—so you can work better with them and serve customers more effectively.
Explore disruption role models like amazon, apple, facebook, and google to learn sustainable disruption strategies. This course helps you craft a disruption strategy that outperforms competitors and better serves customers.
Learn to define disruption, distinguish it from a disruption strategy, apply steps to craft one, practice with an activity, and uncover the underlying secret to a truly disruptive strategy.
Clarify that disruption is the outcome of a strategic approach, not a tactic, and show how premium products from Uber and Tesla can be disruptive, yielding exponential growth and value.
Explore disruption strategy through real-world examples of T-Mobile’s uncarrier approach and Adobe’s shift to cloud-based subscriptions, emphasizing customer insights and new business models that redefine markets.
Define and execute a disruption strategy by deciding what to do and what not to do to drive growth and value, and stop non-value activities.
Base your disruption strategy on the next generation customer, chasing future growth faster than the competition and even cannibalizing existing customers when needed.
Facebook's obsession with the next generation customer drives its strategy, expands from colleges to new markets, and uses transparent dashboards to guide investments in Instagram and Oculus.
Identify five next generation customers, capture them on a worksheet, compare their expectations with current customers, map steps to learn more and test assumptions, then choose one to focus on.
Apply four practical methods to find your next generation customer: build a high-feedback advisory board, use social listening with ai, conduct narrative research, and empower everyone to listen.
Learn to build your disruption strategy with a step activity: identify customer segment, define what to do differently, prioritize needs, and decide what to start, stop, or continue to lead.
Discover how to balance cannibalizing existing customers with future growth, justify disruption strategy with numbers, and use personas to anchor customer research and focus.
Lead in a disruptive world by learning why leadership must adapt with a disruption strategy. Practice through two activities and build your leadership agenda.
Reflect on the best leader you’ve worked with, crystallize the inspiring feeling into one word, and note it on your worksheet to explore leadership as a relationship with role models.
Disruption demands a different kind of leadership that inspires a groundswell of followers to embrace a tough battle and spread a shared vision.
Create a simple, memorable vision that paints the future, inspires the heart, and carries people through tough times, activated by the practice of followship.
Develop followership as a proactive, action-oriented relationship between leaders and engaged followers who share a vision and enable empowerment of others, driving a groundswell through active collaboration and decision making.
Focus on the next generation customer, relentlessly repeat the objective, and tell powerful stories to bring the vision and purpose of the organization to life as a groundswell leader.
Identify your audience, craft an emotional, memorable, and shareable story to fuel your disruption and groundswell strategy, then select experiences and channels to drive real change.
Create your leadership agenda by drafting a vision statement inspired by the audience you serve, define your followership relationship, and list stories to inspire followers as a Groundswell leader.
Disruptive leadership starts with you, not your title, aligning vision with customer needs to drive growth, while information flows and decisions empower others to lead.
Assess your organization's culture with a quick culture audit, identify beliefs to change, and build a culture agenda to enable your disruption strategy.
Culture drives strategy and acts as the engine of disruption, shaping how work gets done, information flows, and decisions are made; changing culture is essential for successful disruption.
Learn how to turn your organization on command by building a resilient team culture, inspired by training an aircraft carrier crew to operate at full speed under pressure.
Explore the seven elements of company culture and the levers to change it, including beliefs, information sharing, decision making, stories and symbols, processes, leadership, and structure.
Identify your underlying beliefs and how they may hold you back from understanding your next generation customer, and replace old beliefs with new ones to enable disruption.
Practice conducting a company culture assessment by reviewing your strategy actions and vision, evaluating seven culture elements, and identifying the one or two core elements to drive disruption.
Use a CrossFit-inspired approach to culture change by aligning priorities, scaling challenges for all skill levels, fostering community, and prioritizing recovery to avoid change fatigue.
Live at the end of your comfort zone to drive disruption, cultivate a customer-obsessed culture, and push teams to walk the plank toward faster growth.
Build your company culture agenda by reviewing culture assessment insights, listing start-stop-continue actions, and aligning strategy, leadership, and culture agendas to drive disruption.
Reframe the frozen middle as information facilitators who speed up sharing and decisions, align structure with culture, and shift beliefs to enable disruptive change for the next generation customer.
Develop disruption-focused strategy, leadership that creates a ground swell, and a culture designed to support disruption, guiding you to engage next-generation customers.
Most people don’t like to change: they like things to stay the same. But as a Disruptor, you are wired differently. You walk on the knife’s edge because it makes you stretch and grow. And you want to lead organizations and teams capable of executing a disruption strategy. You have what I call a high “Disruption Quotient” or DQ – the desire to formulate and execute a disruption strategy that results in breakthrough growth.
But the desire to be disruptive alone isn’t enough. To be truly disruptive, you must have a strategy for disruption, a plan to identify and seize an opportunity that no one else has the audacity or confidence to reach for. Disruptors don’t just blow things up – they also create and build things that result in huge, positive change. What is truly disruptive is the breakthrough growth that Disruptors create.
Disruption is not an absolute, but rather, a continuum of skills that can be developed to transform a legacy business into a frontrunner. It’s deceptively simple. In The Ultimate Disruption Playbook with Charlene Li you will learn how to:
I have been in the business and technology space for 25 years, and have had a front row seat during some of the most seismic changes in our society. But I’m not just an analyst or bestselling author. I’ve worked in disrupted industries like newspapers and founded a disruptive analyst firm. As a result, this is not another course that serves as a rallying cry to “Disrupt or Die!”. Rather, this course is a preview of my upcoming book and provides an actionable framework, built on research and experience, and coupled with real examples and pragmatic activities to help you build your own disruption strategy.
This course is filled with case studies and activities to help you build your own disruptor’s agenda. This will range from identifying the next generation customers that will guide your strategy to identifying the cultural beliefs that hold you back from being more disruptive.
Put your disruption desires to work. Create breakthrough change and growth in your organization.
See you inside the course today.