
Earn your certified Scrum Master credential with an up-to-date roadmap-driven course that covers agile fundamentals, Scrum roles and events, artifacts and commitments, exam strategies, practical simulations, and practice tests.
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Explore the agile manifesto's four core values—individuals and interactions, working software, customer collaboration, and responding to change—and the 12 principles guiding flexible, customer centric software development.
Explore the differences between plan-driven waterfall and adaptive agile development, and how Scrum fits within the agile framework to deliver incremental value.
Introduce yourself in the q&a to start building a community of agile enthusiasts and learners. Share your name, origin, current role, agile team experience, and goals.
Explore scrum as a lightweight, empirical framework built on transparency, inspection, and adaptation, with product owner, scrum master, and developers, plus product backlog, sprint backlog, increment, and definition of done.
Explore sprint planning, daily scrum, sprint review, and sprint retrospective, and how they drive sprint goals, increments, and the definition of done through product backlog refinement and feedback.
Explore how the five scrum values: commitment, courage, focus, openness, and respect—guide successful teams. Learn how these values support empiricism, transparency, and the consistent achievement of sprint goals.
Explore how scrum, a lightweight, empirical framework, delivers value through transparency, inspection, and adaptation. Learn the five values, the three pillars, and the timeboxed events and artifacts that drive it.
Understand the scrum team as the product-focused unit of one scrum master, one product owner, and developers. Learn cross-functional collaboration, self-management limits, and Scrum's immutability toward the product goal.
The Scrum Master establishes Scrum by coaching the team and organization, enabling self-management and cross-functionality, removing impediments, and guiding value-driven, timeboxed events toward the definition of done.
Discover how the Scrum Master evolves from servant leader to true leader, proactively facilitates the team and the Product Owner, removes impediments, and coaches the organization for successful Scrum adoption.
Identify the eight misunderstood and eight preferred stances of a scrum master, including servant leader and facilitator, and learn to restrain from solving while promoting self-management and navigating conflicts.
Discover how the product owner maximizes value through backlog management, clear product goals, and marketplace knowledge, while guiding sizing and stakeholder collaboration for ROI.
The product goal anchors the product backlog and guides the scrum team toward a future state, with the product owner accountable for clear communication and backlog prioritization.
Developers in a scrum team create a usable increment each sprint, size PBIs, and plan the sprint backlog with the product owner toward the sprint goal.
The developers now shape the definition of done and plan how to convert product backlog items into increments, while the product owner prioritizes value and refinement.
Learn how to address missing skills in a scrum team by promoting collaboration and moving from i-shaped to t-shaped, pi-shaped, and comb-shaped capabilities, enabling self-organization and a done increment.
Review the Scrum roles: Scrum master, product owner, and developers, and how a cross-functional, self-managing team delivers a valuable increment each sprint through backlog management and a definition of done.
Identify the five official scrum events, including sprint planning, daily scrum, sprint review, and sprint retrospective, all timeboxed to support transparency, inspection, and adaptation within the sprint.
Timeboxing assigns fixed maximum durations to scrum activities, boosting focus, urgency, and rapid inspection and adaptation across sprint planning, daily scrum, sprint review, and sprint retrospective.
The sprint timebox is Scrum's heartbeat, a container where Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective turn ideas into value toward the product goal within a one-month limit.
Explore sprint planning, where the whole scrum team defines the sprint goal, selects PBIs, and plans how to turn them into an increment that meets the definition of done.
Developers conduct the daily scrum for 15 minutes at the same time and place, inspect progress toward the sprint goal, and update the sprint backlog, with optional product owner attendance.
During the sprint review, the scrum team and stakeholders inspect the increment against the sprint and product goals, adapt the backlog, and plan next steps in a working session.
Inspect the sprint retrospective to boost team effectiveness by examining individuals, interactions, processes, tools, and the definition of done, focusing on context over content.
Clarifies scrum event durations and rules, explains how sprint length is chosen and kept consistent, and shows how inspection and adaptation occur at planning, daily scrum, review, and retrospective.
Master the scrum events and artifacts to deliver usable increments, mapping work to the product goal through sprint planning, daily scrums, reviews, and retrospectives.
Discover how Scrum artifacts and their commitments—product goal, sprint goal, and definition of done—enhance transparency and focus, guiding the product backlog, sprint backlog, and increment.
Discover how the product backlog, the single source of work, is ordered by value for delivery. Explore backlog refinement, sizing, and owner-developer collaboration to keep items ready.
Define the product goal as a future state in the backlog that guides incremental delivery toward a single, measurable objective, owned and communicated by the product owner.
Define the sprint backlog as the sprint goal, selected PBIs, and a plan for delivering the increment, updated during the sprint and kept highly visible.
An increment is a concrete stepping stone toward the product goal, additive and usable. The whole Scrum Team decides when to release increments that meet the definition of done.
The definition of done is a formal description and commitment for an increment that meets product quality measures and ensures the increment is usable by end users.
Review the three Scrum artifacts—Product Backlog, Sprint Backlog, and Increment—and their commitments, including the Product Goal, Sprint Goal, and Definition of Done, to drive transparency and value.
Explore story points as a relative unit of effort for estimating product backlog items, including design, coding, testing, and definition of done considerations, and learn how velocity guides sprint planning.
Planning poker to assign story points to PBIs, using face-down votes to prevent anchoring bias, compare high and low estimates, discuss, and derive a consensus.
Track sprint and project progress with a burndown chart that compares planned progress (gray line) to actual progress (blue line), revealing behind-schedule or ahead-of-schedule status, often automated in Jira.
Compare Burnup and Burndown charts to track progress, highlighting how Burnup shows complete and total work and scope changes, while the living product backlog evolves.
Explore the cone of uncertainty, showing high initial project uncertainty that decreases as we gain knowledge through iterations. Learn how evolving knowledge improves estimations and confidence over time.
Learn how technical debt accrues when teams trade quality for speed, explore refactoring as a debt repayment strategy, and discuss planning, architecture, and scalability considerations.
Master agile concepts by reviewing story points and planning poker, and track progress with burndown and burnup charts while understanding the cone of uncertainty and technical debt.
Explore a scrum example to apply the Scrum theory in practice, covering project initiation, product backlog creation and items, tools to manage tasks, and starting and completing sprints with length.
IWS teams up with John to build a conversion-focused website, enabling long-term brand growth as they shift from newspaper ads to Facebook marketing through an agile scrum approach.
Explore how a product owner and team write user stories using a simple template, build a living backlog, and plan features like scheduling, marketing funnels, and secure payments.
Create a Jira project with a Scrum template, build a product backlog of user stories and tasks, start a sprint, assign work, and track progress with burndown and burnup reports.
Master sprint planning for a two-week sprint, addressing the why, what, and how, setting the sprint goal and backlog while planning design, hosting, and payment integration.
Discover how daily scrums keep the team aligned with the sprint goal using the three questions, and how the definition of done differs from acceptance criteria.
During the sprint review, the team demos 100% done items while the product owner gathers feedback from John to prioritize next sprint tasks, including Facebook pixel integration and going live.
The Scrum Master guides the team to identify high-priority improvements and test a new practice: developers test before passing bugs to QA to reduce back-and-forth.
Plan the second sprint by prioritizing the backlog to build a lead-generation page that collects user details. Design a MySQL database with CRUD operations and integrate MailChimp and Facebook pixel.
Follow a multi-sprint journey from testing adjustment landing page and Facebook pixel to deploying a lead-generation page with Google Analytics and a payment sandbox, while refining the definition of done.
Read questions carefully to avoid traps and wording changes, such as participate versus attend or can versus should versus must; stay focused and do not panic.
Master the immutable rules of scrum, including a 15-minute daily scrum, sprint timeboxes, five events, and three roles guiding multiple teams toward a product backlog, product goal, and integrated increment.
Scale Scrum by focusing on a single product backlog, shared definition of done, and delegated product owner duties; manage dependencies and context-switching across multiple teams for alignment.
Explore how product owners turn ideas into backlog items, the role of refinement, and why the definition of ready is not part of Scrum, yet readiness guides sprint work.
Follow a structured exam prep using the strong guide, open assessments from chrome dot org, the Nexus guide, and optional Jeff Sutherland videos to achieve 98–100% on practice tests.
Focuses on harder, scenario-based questions with detailed explanations and the thought process behind answers, grounded in the Scrum Guide and evidence based management, to help you excel on the exam.
Navigate a behind-schedule scenario as a scrum master, guiding collaboration between the portfolio manager and product owner to refine the backlog and agree on a future delivery date.
As the scrum master, coach the team on the daily scrum purpose and encourage self-correction to keep daily scrums as developer synchronization, not status updates.
Remind all developers of the daily scrum's purpose. Discuss the consequences of non-participation to address the situation.
A Scrum team addresses slow website performance by advising the product owner to raise the concern with the whole team for collaborative, transparent decision-making.
Apply facilitation and coaching to de-escalate conflicts, using the five levels of conflict, facilitating open discussions in sprint retrospectives to uncover root causes and improve team dynamics.
Learn how a Scrum Master guides a product owner to focus on the sprint goal rather than the initial forecast, and adjust the sprint backlog to achieve that goal.
Explore integrating scalability and other nonfunctional requirements into the product backlog and definition of done, while ensuring each sprint delivers some business facing functionality.
Learn to transition from waterfall to adaptive agile by adopting feature teams and understanding that new scrum teams progress through forming, storming, norming, performing, with initial productivity often low.
Explore how to allocate product owners across multiple products, from one per product to a chief owner, with delegation, backlog management, PBIs, and context-switching considerations.
Explain the definition of done, how PBIs become releasable increments, and why acceptance criteria differ from the definition of done, with examples from sprint reviews.
Daily scrum lasts up to 15 minutes, held at the same time and place to reduce complexity; developers participate, product owners may attend without interrupting, focusing on sprint goal progress.
Balance stakeholder opinions as a product owner by running experiments to validate feature value, prioritizing the backlog with minimum viable products, and seeking end-user feedback.
Coach the inexperienced product owner to align with the sprint goal as your Scrum Master, avoid changing the sprint backlog for feedback, and facilitate internal resolution to protect value delivery.
Stakeholders stay upset because lacking transparency and missing feedback during sprint reviews lead to assumptions about features, while the product owner fails to seek stakeholder input.
Learn how the definition of done creates a releasable, transparent increment with testing included, involves the whole Scrum team, guides sprint planning, and informs the product owner of sprint progress.
Develop practical scrum master skills for daily work through servant leadership, empowerment, humility, empathy, foresight, and stewardship, with role play, actionable tips, and active listening practice.
Explore the principles of servant leadership for the Scrum master, and learn empowerment, humility, empathy, foresight, stewardship, and commitment to growth through practical examples and role-play.
Empower your team through servant leadership, fostering confidence, ownership, and decision-making in sprint planning, while guiding with open questions and collaborative research on payment gateway security.
Lead with servant leadership and humility as a scrum master. Acknowledge you don’t have all the answers, learn with the team, and address the learning curve, roadblocks, and communication.
Practice empathy in action to strengthen servant leadership as a scrum master, connecting with team members' emotions, acknowledging stress, and offering flexible support to build trust.
Master foresight as a servant leader by anticipating obstacles, managing dependencies, and transparently coordinating with stakeholders to keep sprints on track and deliver value.
Embrace stewardship in action by advocating for your team's growth, removing obstacles, and exploring rewards like training or leadership roles when budgets limit promotions, aligning with scrum's team-focused review.
Foster continuous improvement within the scrum team by leveraging sprint retrospectives and team-based learning. Balance learning with sprint commitments while expanding cloud technology skills to deliver greater value.
Master active listening to strengthen scrum team communication, empathy, and trust through being fully present, maintaining appropriate eye contact, avoiding judgment, and guiding through servant leadership.
Master active listening by not interrupting, paraphrasing key statements, summarizing insights, and asking open-ended questions to encourage participation and ensure clear, respectful communication.
IMPORTANT - Professional Scrum Master and "PSM" are registered trademarks of Advanced Development Methods (Scrum dot org). This course is not licensed, endorsed, or affiliated with Advanced Development Methods (Scrum dot org) in any way. This course and practice exams are not endorsed by, affiliated with, or in partnership with Scrum dot org or any other organizations.
If you have been searching for Agile Scrum Master Level 1 Certification Training and Practice Exam Questions and are tired of courses with no examples, confusing curriculum, and vague explanations, enrolling and completing this program might be one of the best career decisions you will make this year.
Allow me to introduce myself.
Hello,
I am Vladimir from Bulgaria, and I will be leading you through the course. I work in an Agile team, and I am a Project Management Professional (PMP certified) with 5 Scrum certifications, including Scrum Master levels 1 and 2.
Currently, I teach over 140,166 students and have received over 20,533 positive reviews.
Who Is This Course For?
This course is designed for individuals who want to
Add a Scrum Master Certification to their CV.
Master the Scrum Framework.
Align their Scrum Knowledge with the latest changes.
The course is comprehensive and leaves no room for failure. By the end of it, you will feel confident in your Scrum knowledge, with a perfect understanding of the Scrum Framework and its rules, accountabilities (formerly known as roles), events, artifacts, and commitments.
Scrum Master Trends Report Stats
The median salary is 98,239 USD and can go as high as 150,000 USD.
LinkedIn included Scrum Master in its 2019 Most Promising Jobs list
In 2018, Glassdoor continued to include Scrum Master in its list of highest-paying jobs.
Most importantly, after surveying 2100 participants, they found that Scrum Masters with certification had higher earning power than those without
How Is This Course Organized?
I have organized the course so that each section is a focus area on your Scrum Master level 1 exam
Here is a glimpse of what you will learn inside
Section 1 - Agile & Scrum Foundation
Distinguish Adaptive and Predictive approaches to development
Understand Scrum - a high-level overview
Explore the 5 Scrum Values and their real-world significance
The Agile Manifesto and the 12 Agile principles
Understand iterative and incremental development
Section 2 - Scrum Accountabilities (Formerly Known as Roles)
The concepts of Cross-Functionality & Self-Management
Characteristics of the three sets of accountabilities
The Scrum Master
The Developers
The Product Owner
Section 3 - Scrum Events
The Agile Concept of Timeboxing Explained
The Sprint and its main purpose
Sprint Planning and answering the three questions - why, what and how
Daily Scrum (a key inspect & adapt event for the Developers)
Sprint Review and Why Feedback Is Critically Important
Sprint Retrospective (the driver of continuous improvement)
The concept of Feedback Loops
Section 4 - Scrum Artifacts & Their Commitments
The Product Backlog (the single source of work undertaken by the Scrum Team)
The Sprint Backlog (when does it emerge, who is accountable for it, what happens with the PBIs that are not complete).
The Increment (the relationship between the Increment and the Product Backlog, who decides to release it, and in what condition should it be)
The Product Goal (the long-term objective for the Scrum Team)
The Sprint Goal (the objective for the Sprint)
The Definition Of Done (who crafts it and why, is it mandatory, can it change)
Section 5 - Not Required by Scrum, But Often Used
What are Story Points, and how do we use them?
The Planning Poker activity (used to eliminate the Anchoring Bias)
Burn-down vs Burn-up Charts
The Cone Of Uncertainty
The concept of Technical Debt and Code Refactoring
Section 6 - Scrum Example
Introduction to the number 1 issue tracking tool Agile Teams use - JIRA
How to create a Product Backlog
How to create a Sprint Backlog
How to write User Stories
How to assign tasks
How to write the Sprint Goal
An example of high-priority process improvement and how the Scrum Master resolves impediments
An example of the Definition Of Done (plus updates)
An example of Acceptance Criteria
The difference between the Definition Of Done and the Acceptance Criteria
Section 7 - The Examination - (Scaling and Additional Resources)
Top reasons why people fail the Scrum Master level 1 examination and solutions.
Scrum rules that never change no matter the circumstances.
Scaling Scrum (several must-know rules for the exam).
The Definition Of Ready.
Recommended Resources - Free Practice Exams plus 2 of my favorite books (you do not need to read them to pass the exam).
Section 8 - Practice Exams
Let's set the stage with a simple quiz
[Unofficial] Practice Exam 1
[Unofficial] Practice Exam 2
You can take these exams multiple times as the questions and answers are randomized.
Section 9 - How To Deal With Difficult Situations
I will present 15 difficult scenarios and the best course of action.
Do I Get A Guarantee?
You can enroll now 100% risk-free because you receive a 30-day, unconditional money-back guarantee.
If, for any reason, you are not satisfied (and that might be something as simple as you do not like my accent) - no problem! You are one click away from a refund
No hassle, no hard feelings!
Go ahead and click the Buy Now button right now, and let’s awaken the Scrum Master within you almost instantly!
DISCLAIMER STATEMENT
The statements made and opinions expressed herein belong exclusively to the creator of this course and are not shared by or represent the viewpoint of Scrum dot org. This training does not constitute an endorsement of any product, service, or point of view. Scrum dot org makes no representations, warranties, or assurances of any kind, express or implied, as to the completeness, accuracy, reliability, suitability, availability, or currency of the content contained in this presentation or any material related to this presentation. In no event shall Scrum dot org, its agents, officers, employees, licensees, or affiliates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business information, loss of information) arising out of the information or statements contained in the training. Any reliance you place on such content is strictly at your own risk.
TRADEMARK NOTICE STATEMENT
Scrum dot org, Professional Scrum Master, Professional Scrum Product Owner, PSM, PSM I, PSM 1, PSPO, PSPO I, PSPO 1 are trademarks of Scrum dot org and may be registered in the United States Patent and Trademark Office and in other countries.
ATTRIBUTION AND USE FOR THE SCRUM GUIDE, NEXUS GUIDE, AND EVIDENCE-BASED MANAGEMENT GUIDE
This course uses screenshots from the Scrum Guide, Nexus Guide, and Evidence-Based Management Guide to point the attention of the student to important concepts, ideas, rules, and practices.
The authors of the Scrum Guide are Ken Schwaber and Jeff Sutherland.
The Nexus Guide is developed and sustained by Ken Schwaber and Scrum dot org.
Evidence-Based Management was collaboratively developed by Scrum .org, the Professional Scrum Trainer Community, Ken Schwaber, and Christina Schwaber
No changes have been made to the content of the Scrum Guide, Nexus Guide, and Evidence-Based Management Guide.
License - Attribution Share-Alike license of Creative Commons
This course contains the use of artificial intelligence.