The Three Laws of Improvement

How to make a Start with Improvement and unleash the power of your people for improvement
Rating: 4.6 out of 5 (26 ratings)
3,207 students
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The Three Laws of Improvement
How to make a start with Improvement
Simple tools to support improvement activity
Principles for Process Design
How to unleash the power of your people for improvement
Engaging People in Improvement
Dealing with Resistance to Change
Quantifying the Benefits of Improvement


  • There are no pre-course requirements


Making a start with business improvement can be daunting. There are many “methodologies” out there and a confusing array of terms.

But improvement does not need to be complicated. There are core principles that can guide you on your improvement journey.

That is the purpose of this course. The Three Laws of Improvement describe the principles you can use to make a start improving things in your organisation. And the most effective way to improve is to unleash the power of your people. This course covers ways to start engaging your people in improvement.

Perhaps the greatest challenge in making a start with improvement is making the time available for teams to meet and analyse and improve problems. The course covers that too, showing you how to financially quantify the benefits of improvement to justify the investment of time.

“The Three Laws of Improvement and Unleashing the Power of your People for Improvement” will help you get improvement started in your organization, covering the rules you need to know to get started; how to get your people involved; and how to quantify the benefits. We hope you enjoy it and find it beneficial for your improvement journey.

Who this course is for:

  • Business students
  • Management trainees and interns
  • Managers
  • Leaders

Course content

2 sections15 lectures54m total length
  • Welcome
  • Agenda for the Three Laws of Improvement
  • The Three Laws of Improvement
  • Making a Start with Improvement
  • Introduction to the Tools for Improvement
  • Tools for Improvement
  • The Problem Statement and the Goal Statement
  • Principles for Process Design


Process Improvement Specialist
Ross Maynard
  • 4.3 Instructor Rating
  • 151 Reviews
  • 6,456 Students
  • 25 Courses

I am a Fellow of the Chartered Institute of Management Accountants specialising in process improvement. I have nearly 30 years experience in consultancy, facilitation and training. I have published numerous online courses on process improvement, performance measurement, KPIs, problem solving and more.

I live in Scotland with my wife, daughter and our Cocker Spaniel.