The Telephone Efficiency
What you'll learn
- Learn about taking control of your call
- Learn about being in control of your call
- Learn about the preparation of making calls
- Learn about the tactics and techniques of making calls
- Learn about telephone efficiency
- Learn about the telephone message
- No requirement
The basic too of communication in this modern time is the telephone, but we have taken it for granted, it is time we need to understand that telephone need to be used correctly to derived the maximum benefits.
Companies and employees must understand that the telephone is a cost to the company but if we use it professionally will will get the maximum benefits from it. making and taking calls need to be learn in the company by a professionals.
Telephone efficiency is vital because it time saving and controlling personal calls have a lot of advantages for the organisation and individuals.
Who this course is for:
- everybody , students, customer services officers, managers, business people, traders, self employed, companies, government institutions etc
My education is centered on business and marketing, I have studied with Chartered Institute of Marketing ( C.I.M-UK) from certificate in marketing, advance certificate in marketing to post graduate diploma in marketing. I proceeded to do master of business administration from central university graduate business school.
I have eighteen years of practical working experience with reputable organisations. The names of these previous organisations I have worked with are Central university Lecturer, Platinum Impex limited, Regional sales/marketing officer, sales/marketing executive, Laine Services Limited. Strict marketing research services chief executive officer/consultant,etc. Iam currently self employed, working as chief executive officer/ consultant of Strict Consult.
I believe in ardent entrepreneurship and always prepare to help business start-up voluntary. In this twenty first century, the customer is king, and every business or student need to understand the customer centric regime. you need the right education and training to understand the customer and deliver to his satisfaction. If you satisfy the customer consistently he will pay your organisation with his loyalty.