
Explore how AI behaves probabilistically, not deterministically, and how designers build human trust through transparency, reliability, competence, and empathy in trustworthy AI experiences.
design transparency and control in ai experiences to build trust by showing what the ai did, why, and what comes next, with usable levers and ethical responsibilities.
Map AI intent by designing prompts, personas, and context layers to move from task-driven interactions to conversational scaffolds, guiding mutual understanding across user, task, and memory layers.
Explore adaptive feedback loops that build trust by making learning visible across immediate, session, and system levels, turning feedback into dialogue.
Test AI experiences by observing conversations, not clicks, using ethnographic-style testing to focus on evolving intent, intent fulfillment, repair, trust, and empathy to guide design and training.
AI is no longer just a tool designers use—it’s becoming the product itself. From chatbots and recommendation systems to intelligent workflows and adaptive interfaces, today’s products think, decide, and evolve. This course helps you make the shift from traditional UX to AI-first design.
In this course, you’ll learn how to design for AI-driven systems, not just interfaces powered by AI tools. We’ll explore how AI changes user behavior, decision-making, trust, control, and experience—and what that means for designers.
You’ll understand:
How AI-powered products are different from rule-based systems
Key UX principles for designing intelligent, adaptive experiences
How to design conversations, predictions, feedback, and transparency
The role of designers in AI workflows and product teams
Common mistakes when designing AI products—and how to avoid them
This course focuses on thinking, frameworks, and real-world examples, not coding or using AI design tools. Whether you’re a UX/UI designer, product manager, researcher, or student, this course will help you build the mindset required to work on modern AI products confidently.
If you’re feeling unsure about how AI fits into design—or worried about staying relevant as a designer—this course will give you clarity, direction, and practical understanding.
Design isn’t disappearing. It’s evolving.
This course helps you evolve with it.