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Keep shoppingThe Role of Automotive Service Advisor
118 students
The Role of Automotive Service Advisor
Deliver the exceptional customer service experience to your customers.
Created byLoop Learnings
Last updated 1/2021
English
What you'll learn
- You will learn the importance of the role of service advisor at the automotive dealership.
- You will learn the usual elements of the job description for service advisor role.
- You will learn the essential competencies that are required for this role.
- You will learn the importance of soft skills.
- You will learn the importance of hard skills.
- You will also learn what career path you can choose.
- You will learn about communication skills.
- You will learn about customer handling skills.
- You will learn about complaint handling skills.
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Course content
5 sections • 20 lectures • 35m total length
Requirements
- None.
Description
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer experience to your customers. This course also covers the basics of softs skills such as communication skills, customer handling skills, complaint handling skills, and time management skills.
So, enroll in this course and become exceptional in what you do.
Who this course is for:
- Although this course is designed for the automotive professionals but huge portion of this course demonstrates the customer handling skills, communication skills and complaint handling skills.
- Experienced Professional
- Anyone wants to develop the soft skills