The Professional Edge - Appearance and Behaviour

Name: The Professional Edge - Appearance and Behaviour
Rating: 4.2 (12 reviews)

Series I - Professional Attire, Grooming and Etiquette at the Workplace

Created bySandra Barros

Last updated 1/2025

English

What you'll learn

Specifically created for working and business professionals and young entrepreneurs, this course covers the Needs of a Professional at the work place.
This course covers business and work etiquette including Telephone and Mobile Etiquette at work.
This course covers How to Exchange Business cards, Use Correct Handshakes, Gestures and Postures that display confidence.
This course covers Etiquette at Meetings and Presentations, Etiquette while writing business emails.
This course covers the importance of appearance and grooming for a professional edge.
You will be able to successfully adapt a professional look, behaviour and professionalism at the workplace.

Course content

5 sections • 27 lectures • 1h 16m total length

Overview The Professional Edge3:55
In this opening lecture you will have an overview of doing the course 'The Professional Edge' both Series I and Series II and what it covers and why doing the entire course will benefit you.
About Your Coach0:38
Learn more about your coach
What is Professional?1:28
You will walk through on what is the meaning of being professional at the workplace.
Bringing Out the Best of Your Attire3:06
Attire is an important aspect when it comes to looking professional at the workplace. In this lecture it is recommended to keep in mind professional attire and how to bring out the best of it.
Video Meeting Etiquette1:44
In this series of The Professional Edge, we are covering Attire and Etiquette at the workplace. Today because of work from home and meetings taking place online, this lecture speaks about the etiquette needed during video meetings.

Why Appearance Matters?6:08
You will learn, in this lecture, why appearance matters at the workplace.
The Importance of Appearance at the Workplace?4:09
In this lecture you will go through the importance of appearance at the workplace.
What is Professional Dressing?5:46
You will classify what is professional dressing in this lecture.
Check Your Understanding
What is Professional Grooming?2:58
Know more about professional grooming in this lecture, and its importance.
An Action Plan - On Professional Dressing and Grooming3:51
Here is a video on an action plan for you to use to help you plan your professional attire.
It is recommended to print the attached resource and use it as described in the lecture.
Attached is a downloadable material based on the lecture,
Practice - Do it Yourself0:21
Here is a practice activity based on what you have learnt so far on professional attire and grooming.

What is Etiquette?2:45
In this lecture you will go learn about etiquette and why it becomes necessary at the workplace or wherever we go.
How To Exchange Business Cards Professionally3:50
In this lecture you will get a verbal demonstration of how to exchange business cards.
Practice - Do it Yourself0:16
Practice makes perfect.
Telephone Etiquette4:54
In this lecture you will go through the do's and don'ts of telephone use at the work place or telephone etiquette.
How to Handle An Irate Customer Over The Phone3:11
In this video lecture, you will learn how to handle an irate customer while speaking over a telephone line, keeping in mind telephone etiquette.
Mobile Phone Etiquette at the Workplace3:29
This lecture tells you about the etiquette of mobile phones at the workplace.
Mobile Phone Etiquette Quiz
Meeting Room Etiquette While At the Workplace3:49
Learn about the etiquette during meetings in this lecture.
Check Your Understanding
Etiquette During Presentations at the Workplace2:04
Here is the etiquette to be used while attending presentations.
Quiz on General Etiquette At The Workplace
Etiquette of A Hand Shake3:28
You will get a verbal demonstration of the etiquette of a handshake in this lecture.
Practice - Do it Yourself0:16
Practice makes perfect.
Professional Email Etiquette9:48
This lecture will take you through the do's, don'ts and needs of business email etiquette.
Practice - Do It Yourself0:24
Here is an activity for you to practice upon based on the lecture Email Etiquette.

Requirements

The course is highly interactive with learning and engaging activities and instructor led training videos, audio visuals, action plans and quizzes. You will need to keep a note pad and pen handy.
This course has been designed to give you a complete 'Think-Feel-Do' experience as you proceed.

Description

This is a value packed course for young professionals, especially for those who are about to start work soon. It is also for business professionals who need to enhance themselves professionally. This course is available in two series. Series I covers needs of looking professional at the work place and includes, business and work etiquette, Professional Attire and Grooming, Business email writing, Business Etiquette, including Telephone and Mobile Etiquette, Meeting room etiquette and etiquette needed during presentations at the workplace, The etiquette of exchanging business cards and handshakes, etc. At the end of the course, you will be able to successfully adapt a professional look, behaviour and professionalism at the workplace. This course has been designed to give you a complete 'Think-Feel-Do' experience as you proceed right through the course. There are video lessons, quizzes, practice activities based on what is taught in the course and action plans, that will help you chalk out your new path after completion of this course..

On completion of the course, you will be awarded a certificate.

Remember to check the drop-down menu in each section of the curriculum. This will give you a glimpse of the chapters that have been lined up for you. Doing the course in a sequential manner and attempting all the quizzes and practice sessions will give you a holistic experience. You will also be able to check your understanding as you proceed in the course. Do not forget to look up Series II as well.

So, jump right in the course and enjoy the session.

Wish you the best!

Sandra Barros

Certified Image Management Consultant and Soft Skills Trainer

Who this course is for:

This program will benefit Corporate or Business Professionals.
This program will benefit Job Ready or graduating students, Young Entrepreneurs and all individuals looking at building confidence a professional image at the workplace.

The Professional Edge - Appearance and Behaviour

What you'll learn

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Course content

Introduction5 lectures • 11min

Before We Begin2 lectures • 1min

Professional Attire and Grooming6 lectures • 23min

Etiquette at the Workplace12 lectures • 38min

Concluding Chapters2 lectures • 3min

Requirements

Description

Who this course is for: