The Principles of Emotional Intelligence

This lecture investigates the learning outcomes of this module covering the fundamental principles of emotional intelligence.

This lesson gives an overview of emotional intelligence and a simple, straightforward definition of the term "emotional Intelligence".

You maybe confused about the terms EI and EQ and how the two seem to be readily interchanged. This lesson helps to give a distinction between the two.

This lecture explores some of the limitations of artificial intelligence systems where emotional intelligence is concerned so that GenAI technologies (such as ChatGPT / Gemini, etc.) can be used effectively and responsibly.

Attitude cannot be easily measured so, strictly speaking, it is not a part of EQ - Emotional Quotient.  However, attitude can be considered within emotional intelligence as it is linked to how emotional intelligence is applied.

You maybe confused about the terms emotions and feelings and how the two seem to be readily interchanged. This lesson helps to give a distinction between the two.

Emotions are experienced and expressed readily in the workplace.  You may not be aware of this.  This lecture looks at how emotions can be used intelligently at work.

This lecture will help you to understand how the emotional climate at work impacts upon teams and teamworking so that you are able to determine the best ways to work with it.

This lecture looks at how to work with the emotional climate by assessing the level of emotional engagement and the level of emotional management.

A review of some of the advantages and some of the disadvantages when working with emotional intelligence.

This lecture is a one minute observation test to look at your emotional response.

This lecture investigates the structure of the brain with a very simple, but practical overview. It looks at where emotions are generated.

Did you know you have three brains? Your head brain, your heart brain, and your gut brain cooperate together with an ever-changing network of neurons. They have obvious different physical functions and they also perform different mental and emotional roles.

This lecture looks at some new research into emotions that changes the way that we think the brain works with emotions.

There are seven basic human emotions as defined by Paul Ekman, an American psychologist and anthropologist. This lecture looks at the seven emotions in more detail.

Our understanding of emotion is increasing all the time. Researchers are debating the extent of basic emotions and how they are expressed.

Robert Plutchik's Wheel of Emotions helps us to understand how the basic emotions blend and work together to form more complex emotions.

This video explores Lisa Feldman Barrett's theory that emotions are not hardwired reactions but are constructed through personal experiences and cultural influences. The video explores the pros of this perspective, such as its implications for psychology and emotional intelligence, while also addressing criticisms and challenges around these ideas.

This lecture covers why it is important and necessary to identify how you respond to your emotions and how you can use them better.

Daniel Goleman is an American psychologist who wrote his bestselling books on emotional intelligence in the mid 90s.  He developed a framework which is presented in this lecture.

This lecture presents the ability model of emotional intelligence developed by psychologists, John D. Mayer and Peter Salovey.

This lecture gives some examples of why emotional intelligence abilities are not necessarily relevant in every job role.

This model of emotional intelligence is the one used and favoured by the Six Seconds network.  It is very simple to understand by anyone of any age.

Emotional intelligence can be measured by sophisticated psychological instruments. This lecture looks at the EQ-i 2.0 - the assessment that I use and the reasons why.

This lecture explains how the rest of the course is set out so that you can gain the maximum benefits from it and so develop your emotional intelligence.

This is a practical activity that will help you to think about how you are using your emotions and your emotional intelligence and what other people think.

You are going to be asked to rate some competencies of your emotional intelligence and get someone else to rate your competencies as well. Comparing how you score yourself and comparing this with how someone else scores you will give you some very useful information.

Ideally, complete this activity with someone you trust at work.

If you are going to get the best out of this course, it is important that you complete this practical activity!

(I know that it is very easy to ignore this but you will not develop your emotional intelligence from just watching the video lectures!)

This lecture explains the remaining principles that are covered within the course.

This video introduces the first principle of emotional intelligence - self-perception.  Learn how you can react to situations more appropriately and effectively by understanding how self-perception works.

This video defines self-awareness.  It describes the benefits and advantages of self-awareness and ways that your can develop your self-awareness.

Becoming more aware of themself and getting insights into their emotional intelligence can be very challenging for some people.  Often they react by getting defensive, apportioning blame and criticising others.  This video explores some of the challenges when working with others resistant to developing their self-awareness and their emotional intelligence.

This lecture is a more in-depth look at self-awareness and the benefits that come from being more self-aware.

This booklet provides you with ten top tips for improving your self-awareness.

How perceptive are you about yourself?

Assess your self perception and how others view your capability through this practical activity.

If you are going to get the best out of this course, it is important that you complete this practical activity!

Your self-confidence is affected by how you think and feel about yourself - your self-regard. This lecture sets out the learning outcomes for this part of the course.

Here are some examples that illustrate some of the behavioural characteristics of Self-Regard in practice.

What does a good level of self-confidence mean? This lecture gives some insights into good levels of self-regard.

Your beliefs about yourself can limit what you do and the results you get. This lecture investigates self limiting beliefs.

Exploring what is known to you and others and what is not to you and others will give you insights into your relationship with yourself and with other people.

What are values and how are they involved in how you express yourself?  This lecture gives an overview of your values underpinning your Self-Regard.

The review of this series of lectures on Self-Regard.

This practical activity is very important in boosting your self confidence. It enables you to assess your values and guides you around how these can lead to your strengths and your weaknesses.

The practical activity will help you to confidently determine and present your strengths and weaknesses. This will be useful to you if you are seeking a promotion at work and if you are going for a job interview.

It is important that you complete practical activity, if you are going to get a better understanding of what your strengths and weaknesses are. This is a standard question that is asked at every interview - either directly or indirectly.

This video introduces the learning outcomes for this part of the course on how you become more aware of your emotions and how to manage them more effectively through self-awareness.

Here are some examples that illustrate some of the behavioural characteristics of Emotional Self-Awareness (or lack of) in practice.

This lecture explains the biological purpose for emotions, how they develop and the reason why we experience them.

This lecture explains how emotions are viewed and how this has changed over time.

This lecture looks how you can start noticing your emotions so that you are in a position to begin managing them more effectively.

This lecture explores how you can manage your emotions.

A quick overview of this part of the course that covers emotional self-awareness.

The practical exercise that accompanies part of the course is looking at your emotional self-awareness.  It gives you the chance to determine what triggers certain emotions in you, how and where you feel these emotions and some alternative ways of managing them.

If you are going to get a better understanding of the impact that various emotions have upon you, it is important that you complete this practical activity!

This lecture covers the learning outcomes for this part of the course on Self-Actualization.

Here are some examples that illustrate some of the behavioural characteristics of Self-Actualization in practice.

What is your core purpose or your vocation in life?  This lecture gets you to think about this big question.

This video takes you through the 7 steps that will enable you to create the life of your life focused around your core purpose or vocation.

This lecture covers setting goals and the importance of written goals.

There are problems with goal setting when goals are either unrealistic or are confused with plans. This lecture explores goal setting and planning.

This lecture explains how your beliefs help or restrict you.

Visualisation is a very powerful technique used to create a future for yourself based upon what you want.

This video looks at how to work with visualisations to improve performance and confidence and includes a variety of examples.

There is a set of Lightbulb Moments Cards on Visualisation available to download. These will help you as resource cards to remind you to practice your visualisation.

You can rewire your brain. It takes effort but rewiring your brain will ensure that you take advantage of opportunities in life.

This lecture covers how affirmations can change your beliefs.

An overview and a review of this part of the course with details of the exercise to help you with your Self-Actualization.

This practical activity helps you to define your core purpose or vocation in life.  It encourages you to think about precisely what your ideal world or lifestyle will be three years from today.  From this, you will be able to determine what goals you should put in place in a timely manner to achieve those outcomes that you are looking for.

If you are going to get a full understanding of the core purpose of your life, it is important that you complete this practical activity!

This video introduces the second principle of emotional intelligence - self-expression. Learn how you can react to situations more appropriately and effectively through appropriate expression of your emotions.

Your self-expression is linked to your self-esteem and both are functions of the way that you use and work with your emotional intelligence.

How good are you at expressing yourself using your emotions?

This is a practical activity that will help you to think about how you are managing your emotions, your assertiveness and your emotional independence and what other people think.

It gives you a chance to get some insights and some feedback that will help you to build and develop your emotional management.

If you are going to get the best out of this course, it is important that you complete this practical activity!