Udemy
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Development
Web Development Data Science Mobile Development Programming Languages Game Development Database Design & Development Software Testing Software Engineering Development Tools No-Code Development
Business
Entrepreneurship Communications Management Sales Business Strategy Operations Project Management Business Law Business Analytics & Intelligence Human Resources Industry E-Commerce Media Real Estate Other Business
Finance & Accounting
Accounting & Bookkeeping Compliance Cryptocurrency & Blockchain Economics Finance Finance Cert & Exam Prep Financial Modeling & Analysis Investing & Trading Money Management Tools Taxes Other Finance & Accounting
IT & Software
IT Certification Network & Security Hardware Operating Systems Other IT & Software
Office Productivity
Microsoft Apple Google SAP Oracle Other Office Productivity
Personal Development
Personal Transformation Personal Productivity Leadership Career Development Parenting & Relationships Happiness Esoteric Practices Religion & Spirituality Personal Brand Building Creativity Influence Self Esteem & Confidence Stress Management Memory & Study Skills Motivation Other Personal Development
Design
Web Design Graphic Design & Illustration Design Tools User Experience Design Game Design Design Thinking 3D & Animation Fashion Design Architectural Design Interior Design Other Design
Marketing
Digital Marketing Search Engine Optimization Social Media Marketing Branding Marketing Fundamentals Marketing Analytics & Automation Public Relations Advertising Video & Mobile Marketing Content Marketing Growth Hacking Affiliate Marketing Product Marketing Other Marketing
Lifestyle
Arts & Crafts Beauty & Makeup Esoteric Practices Food & Beverage Gaming Home Improvement Pet Care & Training Travel Other Lifestyle
Photography & Video
Digital Photography Photography Portrait Photography Photography Tools Commercial Photography Video Design Other Photography & Video
Health & Fitness
Fitness General Health Sports Nutrition Yoga Mental Health Dieting Self Defense Safety & First Aid Dance Meditation Other Health & Fitness
Music
Instruments Music Production Music Fundamentals Vocal Music Techniques Music Software Other Music
Teaching & Academics
Engineering Humanities Math Science Online Education Social Science Language Teacher Training Test Prep Other Teaching & Academics
AWS Certification Microsoft Certification AWS Certified Solutions Architect - Associate AWS Certified Cloud Practitioner CompTIA A+ Cisco CCNA Amazon AWS CompTIA Security+ Microsoft AZ-900
Graphic Design Photoshop Adobe Illustrator Drawing Digital Painting InDesign Character Design Canva Figure Drawing
Life Coach Training Neuro-Linguistic Programming Personal Development Personal Transformation Mindfulness Life Purpose Meditation CBT Emotional Intelligence
Web Development JavaScript React CSS Angular PHP Node.Js WordPress Vue JS
Google Flutter Android Development iOS Development React Native Swift Dart Programming Language Mobile Development Kotlin SwiftUI
Digital Marketing Google Ads (Adwords) Social Media Marketing Google Ads (AdWords) Certification Marketing Strategy Internet Marketing YouTube Marketing Email Marketing Retargeting
Microsoft Power BI SQL Tableau Business Analysis Data Modeling Business Intelligence MySQL Data Analysis Blockchain
Business Fundamentals Entrepreneurship Fundamentals Business Strategy Business Plan Startup Freelancing Online Business Blogging Home Business
Unity Game Development Fundamentals Unreal Engine C# 3D Game Development C++ 2D Game Development Unreal Engine Blueprints Blender
30-Day Money-Back Guarantee
Business Operations Operations Management

The Operations Management Training Program

Learn how to design, plan, direct, and improve all the activities that transform resources into goods or services
Rating: 3.8 out of 53.8 (317 ratings)
1,737 students
Created by Sorin Dumitrascu
Last updated 3/2021
English
English
30-Day Money-Back Guarantee

What you'll learn

  • Operations Management and the Organization
  • Product and Service Management
  • Operations and Supply Chain Management
  • Inventory Management
  • Forecasting and Capacity Planning
  • Operations Scheduling
  • Management of Quality in Operations
  • Facilities Planning and Management

Requirements

  • This course has no special requirements or prerequisites

Description

The  course on Operations Management Training Program covers the functions that design, plan, direct, and improve all the activities that transform resources into goods or services in manufacturing and services companies.

Operations management is critical to any organization's success. Every organization has an operations function because every organization produces goods or services, or both.

To do so, the organization must first procure resources, which could be skilled workers or materials. Then it must transform these resources into outputs. And finally, it distributes these products or services to intended consumers.

The program includes, the following sections:

1. Operations Management and the Organization

2. Product and Service Management

3. Operations and Supply Chain Management

4. Inventory Management

5. Forecasting and Capacity Planning

6. Operations Scheduling

7. Management of Quality

8. Facilities Planning and Management

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:

  • Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization

Course content

9 sections • 193 lectures • 13h 41m total length

  • Welcome to YOUR course!
    01:50
  • Preview06:45
  • Preview03:25

  • Preview02:44
  • The Key Functions of Operations Management
    01:18
  • Key Areas of Decision-making in Operations Management
    00:01
  • What operations management means
    06:07
  • Eight functions of operations management
    12:45
  • Operations Management Key Functions
    03:48
  • Operations in Service and Manufacturing Organizations
    01:21
  • Manufacturing and services contrasted
    05:50
  • Overlapping services and manufacturing
    05:21
  • Operations in Service and Manufacturing Organizations
    03:29
  • Organizational and Operations Strategy
    01:45
  • The Four-phase Process of Formulating Strategy
    00:01
  • Organizational strategy
    03:54
  • Formulating strategy
    11:32
  • Manufacturing operations strategies
    07:19
  • Services operations strategies
    07:59
  • Organizational and Operations Strategy
    06:37
  • The Transformation Model
    01:20
  • The transformation model
    07:42
  • Four kinds of transformations
    04:26
  • Identifying Business Transformations
    00:06
  • The Transformation Model
    03:38
  • Operations Management and the Organization
    01:43
  • Course project (optional)
    00:36
  • Operations Management and the Organization
    16 questions

  • Preview02:41
  • The Product and Service Life Cycle
    01:27
  • The Product Life Cycle
    00:17
  • Introduction to the product life cycle
    08:42
  • Actions for product life cycle stages
    10:42
  • The Product and Service Life Cycle
    03:01
  • Developing New Products and Services
    02:05
  • Preparing a Business Case
    00:45
  • Introduction to new product development
    06:58
  • The new product development process
    09:04
  • Best practices in new product development process
    11:08
  • New Products and Services Development
    03:38
  • Managing Existing and Mature Products and Services
    01:46
  • Strategic Approaches for Managing Existing and Mature Products and Services
    00:19
  • Maintenance strategy
    10:12
  • Revitalization strategy
    06:39
  • Rationalization strategy
    08:24
  • Managing Existing and Mature Products and Services
    03:21
  • Course project (optional)
    00:36
  • Product and Service Management
    02:37
  • Product and Service Management
    15 questions

  • Preview03:08
  • Understanding the Supply Chain
    01:11
  • 5 Key Components of the Supply Chain
    07:57
  • Supply Chain Management in Service Organizations
    00:04
  • Advantages of Supply Chain Management
    03:08
  • The Supply Chain
    03:35
  • Drivers of Supply Chain Management
    09:10
  • Supply Chain Management in Service Organizations
    01:18
  • Supply Chain Characteristics
    14:26
  • Supply Chain Management
    03:18
  • Supply Chain Strategies
    01:21
  • Supply Chain Organizational Strategies
    14:59
  • Logistics Strategies
    09:02
  • Logistics Strategies
    00:05
  • Supply Chain Strategies
    04:03
  • Measuring Supply Chain Performance
    01:19
  • Performance Measurement
    00:07
  • Understanding Performance Measurement
    04:17
  • Methods of Performance Measurement
    09:55
  • Measuring Supply Chain Performance
    02:21
  • Course project (optional)
    00:36
  • Supply Chain Management
    02:43
  • Supply Chain Management
    16 questions

  • Preview02:14
  • Understanding Inventory
    01:08
  • Advantages of Managing Inventory
    04:47
  • Types of Inventory
    07:05
  • Understanding Inventory Management
    02:20
  • Inventory Management in Services
    05:53
  • Inventory Value and Cost
    01:04
  • Inventory Costs
    00:05
  • Inventory Valuation Methods
    07:37
  • Types of Inventory Costs
    10:10
  • The Value and Cost of Inventory
    03:40
  • Inventory and Economic Order Quantity
    01:08
  • Inventory Life-Cycle
    03:39
  • Economic Order Quantity (EOQ)
    06:28
  • Reorder Point (ROP)
    04:55
  • Inventory and Economic Order Quantity
    02:34
  • Inventory Management Tools
    01:23
  • Inventory Management Tools Table
    00:06
  • ABC Analysis
    03:56
  • Material Requirements Planning (MRP)
    06:15
  • Enterprise Resource Planning (ERP)
    04:12
  • Calculating EOQ and ROP
    00:12
  • Just-in-Time (JIT)
    06:59
  • Inventory Management Tools
    04:13
  • Course Project (optional)
    00:36
  • Inventory Management
    02:09
  • Inventory Management
    20 questions

  • Preview03:12
  • The Characteristics of Demand
    01:02
  • What Demand and Supply Are
    03:59
  • Recognizing Demand Trends
    08:45
  • The Characteristics of Demand
    02:42
  • Demand Forecasting
    01:45
  • Defining Demand Forecasting
    03:09
  • The Four Variables of Demand Forecasting
    07:24
  • Steps in the Demand Forecasting Process
    08:36
  • Two Types of Demand Forecasting Models
    03:27
  • Qualitative and Quantitative Methods
    10:11
  • Forecasting Demand
    05:33
  • The Stages of the Demand Forecasting Process
    00:01
  • Capacity Management
    01:30
  • Defining Capacity
    10:32
  • Level Capacity Management Strategy
    06:10
  • Chase Demand Strategy
    08:03
  • Characteristics of the Three Substrategies of Chase Demand Strategy
    00:16
  • Demand Management Strategy
    04:02
  • Evaluating Capacity Management Strategies
    00:13
  • Managing Capacity
    04:45
  • Course Project (optional)
    00:36
  • Forecasting and Capacity Planning
    03:00
  • Forecasting and Capacity Planning
    17 questions

  • Preview02:04
  • Operations Planning and Scheduling
    01:52
  • The Levels of Planning
    00:08
  • Scheduling in Operations Management
    07:13
  • Levels of Planning and Scheduling
    11:22
  • Operations Planning and Scheduling
    04:59
  • Scheduling of Staffing in a Service Environment
    01:50
  • Work Schedule Formulas
    00:55
  • Challenges in Employee Scheduling
    13:19
  • Scheduling Work Shifts
    13:55
  • Scheduling Criteria and Methods
    00:13
  • Scheduling Staff in a Service Environment
    03:45
  • Loading and Sequencing
    01:47
  • Shortest Processing Time Schedule
    00:00
  • Loading Work Centers
    06:57
  • Loading and Sequencing
    04:02
  • Job Sequences
    00:12
  • Sequencing rules
    19:44
  • Critical Ratio
    00:08
  • Sequencing Jobs
    00:13
  • Job Processing and Due Dates
    00:13
  • Critical Ratio Calculations
    00:08
  • Course Project (optional)
    00:36
  • Operations Scheduling
    01:46
  • Operations Scheduling
    13 questions

  • Preview00:49
  • Quality in Manufacturing and Service Operations
    01:04
  • Differences in Quality between Manufacturing and Service Operations
    04:39
  • What is Quality?
    04:37
  • Benefits of Quality Management
    03:06
  • Quality in Manufacturing and Services
    13:20
  • Quality Performance Objectives and Measures
    01:23
  • Measurement of Quality Performance
    04:01
  • Quality Performance Indicators
    00:20
  • Measuring Quality Performance
    04:01
  • Quality Performance Indicators
    11:36
  • Quality Management Principles
    00:57
  • Quality Management Principles
    00:02
  • Principles of Quality Management
    04:15
  • The Role of Quality Principles
    04:24
  • Quality Principles
    13:55
  • Transformation Model and Quality Management
    01:07
  • Transformation Model
    00:06
  • Quality Management Transformation Model
    05:19
  • Quality Management Strategies
    04:09
  • Transformation Model: Input Phase
    07:49
  • Transformation Model: Processing Phase
    04:15
  • Transformation Model: Output Phase
    04:55
  • Customer Satisfaction
    03:15
  • Other Quality Strategies
    06:17
  • Course Project (optional)
    00:36
  • Management of Quality in Operations
    02:59
  • Management of Quality in Operations
    21 questions

  • Preview02:48
  • Introduction to Facilities Management
    01:34
  • The Importance of Facilities Management
    08:06
  • Facilities Management Clients
    07:56
  • The Meaning and Causes of Churn
    04:27
  • Introduction to Facilities Management
    05:41
  • Strategic Considerations for Facilities Management
    01:14
  • Steps in Developing a Facilities Management Strategic Plan
    00:02
  • Different Facilities Management Styles
    09:11
  • Developing a Facilities Strategy
    08:38
  • Strategic Considerations for Facilities Management
    04:32
  • Location and Layout of Facilities
    01:15
  • Facilities Location and Layout
    05:51
  • Identifying Business Layout
    00:07
  • Facilities Location Decisions
    09:58
  • Facilities Layout Decisions
    10:04
  • Facilities Management for Service Organizations
    01:45
  • Location Planning for Service Organizations
    00:01
  • Location Issues for Services
    10:32
  • Layout Issues for Services
    08:45
  • Facilities Management for Service Organizations
    05:26
  • Course Project (optional)
    00:36
  • Facilities Planning and Management
    02:30
  • Facilities Planning and Management
    17 questions
  • Bonus Lecture
    00:05

Instructor

Sorin Dumitrascu
Management trainer
Sorin Dumitrascu
  • 4.2 Instructor Rating
  • 25,384 Reviews
  • 269,092 Students
  • 126 Courses

Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management. 

Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration. 

Sorin coordinated during the last 10 years projects  in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development). 

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree). 

  • Udemy for Business
  • Teach on Udemy
  • Get the app
  • About us
  • Contact us
  • Careers
  • Blog
  • Help and Support
  • Affiliate
  • Impressum Kontakt
  • Terms
  • Privacy policy
  • Cookie settings
  • Sitemap
  • Featured courses
Udemy
© 2021 Udemy, Inc.