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The Objection Playbook Course
Rating: 4.3 out of 5(42 ratings)
212 students

The Objection Playbook Course

Objection Handling Techniques For Future Financial Planner
Last updated 5/2018
English

What you'll learn

  • Better objection Handling

Course content

1 section37 lectures1h 12m total length
  • Universal Objection Circle2:17

    Identify and overcome objections using a four-part universal objection circle: acknowledge the objection, ask targeted questions, provide a relatable solution with an example, and confirm understanding.

  • Universal Objection Circle #23:14

    Identify three lead types—core needs, referrals, and cold leads from phonebooks or address books—and address needs, timing, and objections to close and sustain a continuous buying-decision process that builds trust.

  • Why Should I Buy Insurance? God Is My Insurance3:40

    Answer the why buy insurance objection with a story that faith alone isn’t enough; God does not wait, he sends a messenger, reminding us of our responsibility to insure.

  • I Already Have Insurance1:50

    Address common objections about existing insurance. Emphasize regular financial checkups, assess if current coverage is enough, and offer a second opinion to adjust if needed.

  • I Don't See The Need To Buy Life Insurance2:03

    Address the objection that you don't need life insurance by showing how it guarantees your family's cash flow with continuous, liquid income, replacing income when you're not there.

  • Other Companies Policies Are Cheaper #11:33

    Emphasize choosing the right adviser over chasing cheaper plans, likening financial guidance to a doctor prescribing a treatment plan rather than selecting a product.

  • Other Companies Policies Are Cheaper #21:30

    In insurance, most products and premiums are similar, so focus on choosing a financial adviser rather than endless comparisons. Premiums rise over time, so finalize with your adviser and proceed.

  • I Would Rather Hold Cash Right Now2:12

    Learn how to manage cash reserves, set a three, six, or nine month cushion, and deploy excess cash into investments that beat inflation while securing guaranteed income.

  • I Am Not Married, Why Should I Need Insurance?2:08

    If you’re not married or have no dependents, secure income protection, health insurance, and retirement savings to maintain an income stream and cover hospital bills.

  • I Have No Money For The Product1:25

    Address budgeting problems that prevent buying insurance, and learn how sacrificing one meal can fund an insurance policy to ensure your family has two meals.

  • Is It Too Expensive To Buy This Product #11:08

    Address the objection that life insurance is too expensive by showing how it creates money that doesn’t exist, and by clarifying what it is being compared to.

  • Is It Too Expensive To Buy This Product #21:37

    Address the common 'is it expensive' objection by comparing premiums across companies, emphasizing trust and choosing the right insurance product with a trusted adviser.

  • Please Email Me The Proposal1:42

    Learn in 15 minutes how a live walkthrough clarifies goals in financial planning, moving beyond emailed proposals to ensure clients understand the process and actions.

  • I Cannot Commit Now1:46

    Address common objections to buying life insurance by explaining that delaying increases premiums and risks insurability, and urge immediate protection to safeguard your family while you still can.

  • Why Can't I Buy Insurance Online?2:43

    Explore why buying insurance online isn't always advisable; technology provides information, but long-term, complex products like life insurance and retirement planning require a skilled adviser.

  • Let Me Go Back And Do Some Research1:39

    Turn the 'let me go back and do some research' objection into value by offering free three-week coverage and a free look period, so clients stay protected while they decide.

  • You Look Young, Why Should I Trust You?1:58

    Addresses client objections to young advisers, arguing a younger adviser understands you and will be in business for decades to protect your family's insurance needs.

  • You Are Too Old1:10

    In the Objection Playbook Course, learn to counter age-based biases by prioritizing experience over youth, valuing long-term gains and the ins and outs of the business with trusted advisors.

  • You Are So New In This Business1:22

    Addressing the 'new in this business' objection, this lecture reframes inexperience as valuable life experience, and positions the advisor as an antivirus protecting your family's data.

  • I Already Have An Insurance Advisor1:05

    Provide a second opinion from an insurance adviser to complement, not replace, your existing guidance, especially on life and death decisions affecting your family.

  • How Do I Know An Insurance Company Will Pay My Claims?2:33

    Learn how to reassure clients that insurance will pay claims by maintaining premiums on time, choosing the right coverage size, and seeking an adviser to tailor protection.

  • Wouldn't You Help My Wife If I Am Not Around?1:03

    Examine questions your wife may ask when you're not around: 'Can I have some money' or 'Where is my money.' Understand how avoiding commitment can erode your family's dignity.

  • When Is The Best Time To Buy Insurance?1:32

    Tackle objections about insurance versus investments and explain that the best time to buy insurance is today, because none know when they will die. The message urges avoiding regret tomorrow.

  • Didn't I just Buy An Insurance Policy From You?1:07

    Regularly review and update your insurance policy and financial plan to reflect life changes, such as marriage or lifestyle shifts, since financial planning is an ongoing process.

  • Why Are You Changing My Product?2:06

    Recognize when a client’s life changes require updating their product, justify changes with documented reasons to protect the client, and uphold ethical standards and professional financial planning advice.

  • I Need To Ask My Parents / Spouse2:15

    Organize a meeting with your parents or spouse to address their questions and demonstrate you have done your research, with me there to answer instantly and show financial responsibility.

  • I Rather Work With Someone Who Is My Family Member2:25

    Choose an independent financial adviser outside your family to avoid emotional baggage and ensure objective, disciplined money decisions.

  • I Don't Want To Mix Business With Personal Relationship2:23

    Explore the tension of mixing business with personal relationships, emphasizing brutal truth from a true friend who stays with you through good times, bad, and financial matters.

  • Insurance Is Not For Rich People2:51

    Challenge the belief that insurance is for the rich, showing it protects assets and families from catastrophes. Position yourself as a lifeboat safeguarding loved ones.

  • Bad Things Will Not Happen To Me2:03

    Learn to address the 'it won't happen to me' objection by highlighting health uncertainty and the value of protection, using a seatbelt analogy to emphasize security and preparedness.

  • I Am Not Retiring Tomorrow2:38

    Overcome retirement objections by planning early to secure lifelong income, compare a lump-sum fallback to steady monthly pay, and safeguard income as assets can deplete.

  • I Have Enough Money To Pay Off Medical Cost2:08

    Encourage high net worth clients to take a big medical insurance policy to cover medical bills and protect wealth.

  • My Company Has Provided Me Insurance1:44

    Explore why relying on employer-provided insurance isn't enough, as job loss may cut coverage. Learn to pursue independent personal financial planning and buy insurance when needed.

  • I Would Rather Put The Money In The Bank1:46

    Combat inflation by avoiding idle bank money and learn how the velocity of money keeps wealth growing. Treat cash as an asset that should generate returns rather than sit idle.

  • I Don't Like Long Term Commitment2:16

    Address the common objection to long-term commitments by reframing them as commitments to yourself and your family, guided by yearly financial planning reviews to adapt and safeguard dreams.

  • What If The Insurance Company Goes Bankrupt1:46

    Understand how insurance companies are protected from bankruptcy, the role of the reinsurance market, and why governments safeguard insurance as a backup plan.

  • I Would Rather Hold Cash Right Now2:14

    follow a 3–6–9 month cash reserve guideline, deploy excess cash into investments that beat inflation, and prioritize guaranteed income and income protection.

Requirements

  • Sales

Description

This course promises practical & comprehensive guidance that every financial advisor needs. Ranging from target setting to practical objection handling, this invaluable course will show you step by step on how to deal with the toughest questions from your prospect.

Here's What You Can Expect To Learn:

  • Understand the difference between cold leads, warm leads and hot leads.
  •  Understand the process of how a lead become your client. 
  •  Understand the factors that contribute to customer objections 
  •  Learn the 37 types of common objection face by financial adviser & step by step script on how you deal with it.  
  •  Apply the universal objection circle(UOC) strategy when dealing with objection 
  •  Turn negative objections into positive language. 
  •  Be able to show empathy, getting the customer on your side 
  •  Learn about 18 financial tips that you can value add your clients 
  •  Learn about retirement strategy and its technical aspect.  

Who this course is for:

  • Insurance Agents, Financial Advisors