
Please download the PDF document for lesson summaries and recommended exercises.
View organizations as structures of relationships and processes, with organograms showing formal authority and geography, while informal networks enable agile adaptation.
The lecture outlines 11 essential features every organization needs, including goal and vision, a mission, strategy, processes, structure, physical resources, people, culture, governance, knowledge, memory, and technology.
Organizations magnify capacity and capability by gathering resources, coordinating processes, and securing funding, while balancing centralized and decentralized governance to enable growth and agile problem solving.
Learn how organizational culture rests on three layers, shared assumptions, values, and observable artifacts, and compare the individual freedom ethic with the authority ethic through formal and informal artifacts.
Explore Mintzberg's four organizational types: machine bureaucracy, professional bureaucracy, entrepreneurial startup, and ad hoc cracy, plus the two additions, diversified and missionary organizations, and how structure shapes performance.
Explore Handy's shamrock organization, with a central core setting strategy and governance and three leaves comprising outsourcing, contracting professionals, and flexible, self-employed workers.
Explore Charles Handy's federal organization model, where a tiny core enables many self-governing units, exemplified by Berkshire Hathaway's autonomous subsidiaries and high leadership trust.
Handy's triple I company centers on information, ideas, and intelligence, treating knowledge workers as individuals. It provides development opportunities and a membership community with light control, enabling autonomous value creation.
Examine how the matrix organization blends brand, country, and function, creating complexity and political tension as managers juggle competing demands and limited guidance.
Explore Peter Senge’s five disciplines of the learning organization—personal mastery, mental models, shared vision, team learning, and systems thinking—showing how continuous learning drives sustainable competitive advantage.
Explore how adhocracy replaces rigid bureaucracy with fluid, temporary project teams and small, self-organizing groups. Learn about operational and administrative adhocracy, their agile potential and strategic limits.
Explore how agile organizations center on customer needs, empower autonomous teams, and use iterative, incremental cycles to adapt quickly and scrap what is no longer right.
Define power in organizations as the ability to act and influence others, examining organizational and individual power, including coercive, material, symbolic rewards, and earned versus seized power.
Etzioni identifies three types of organizations that secure compliance—coercive, remunerative, and normative—illustrated by prisons, gangs, religions, and workplaces.
Robin Fincham identifies three levels of organizational power—organizational, institutional, and processual—and explains how power emanates from internal structures, society, and daily interactions among people.
Governance structures and processes grant power to organizations while safeguarding people and resources; they enable direction setting, decision making, and supervision and oversight for probity and accountability.
Explore how organizational culture shapes behavior, motivation, and decision making, and how leaders, subcultures, and alignment with strategy influence change and public perception.
Discover the Johnson and Scholz cultural web, outlining seven factors—paradigm, symbols, power structures, organizational structures, rituals, and stories—that shape culture and how to shift it using targeted levers.
Explore Hofstede’s six cultural dimensions and how national culture shapes organizational culture in multinational firms, with insights on leadership and cross-cultural teams.
Classifying organizations as charismatic, traditional, or rational-legal, Weber links power to coercion and authority to voluntary compliance.
Explore how Harold Janine built a data-driven, rational ITT through metrics, central control, and a demanding work ethic, illustrating the dangers and rewards of charismatic, data-focused leadership.
Edgar Shine defines culture as shared assumptions shaping behavior, values, and norms, and shows operator, engineering, and executive cultures must harmonize to enable learning.
Explore Charles Handy's models of organizations, from the gods of management to shamrock forms. Learn how the triple I company centers on intellect, information, and ideas in modern work.
We all work within one form of organization or another. And, if you want to advance, you'll need to understand how organizations work.
A great number of smart people have made a detailed study of organizations. And, if you work in one, their ideas can teach you a lot that is valuable. So, this course summarizes the most important of these ideas.
It is designed to serve the needs of working managers, who need a broad-brush overview of all the important thinking. It will help you if you need to understand:
What an organization is
How different organizations are structured
How to navigate the power structures within organizations
What we mean by organizational culture and where it comes from
The different types of organizational culture
The ideas of the leading thinkers on organizational theory and practice
Five Sections
This course is made up of five sections, which cover:
Introduction to Organizations
Organizational Models
Power in Organizations
Organizational Culture
Masters of Organizations
In this course, you’ll meet the work of people like Kim Cameron, Peter Drucker, Amitai Etzioni, Charles Handy, Geert Hofstede, Henry Mintzberg, Gareth Morgan, Edgar Schein, Max Weber, and many more.
But, more importantly, you'll gain a deeper understanding of the way the organizations you work in and with operate. This will give you a real edge in climbing the organizational ladder.