
This course will help you get better at creating a motivating environment, delegate effectively, give and receive feedback, and have high-impact conversations with your team members and colleagues.
Get to know Deb - your instructor for this course!
In this lesson, you will learn:
· Why motivation matters so much
· The difference between intrinsic and extrinsic motivation
· The three factors that motivate most of us
In this lesson, you’ll learn:
· The high costs of low trust environments
· The benefits of high trust cultures
· Five ways you can contribute to trusting relationships with your team members, including being sincere, reliable, competent, caring, and open
In this lesson, you will learn:
· Why setting high expectations matters
· How to hold people to high standards
· What “deep devotion” to your team members’ success looks like
In this lesson, you will learn:
· The benefits of delegating to you, and to your colleagues
· How to know if you have a delegation problem
· How to change your mindset to improve delegation
In this lesson, you’ll learn:
· How to frame delegation as a development opportunity
· Which tasks to delegate and which ones to do yourself
In this lesson you will learn:
· How to choose the right person to delegate to
· How to describe what success looks like
· How to use milestones and checkpoints to keep things on track
· How to create a motivating environment
In this lesson you’ll learn:
· The benefits of feedback-rich cultures
· The assumptions our team members make without frequent feedback
· How to increase the quality and quantity of feedback
In this lesson you will learn:
· How to put feedback into context
· How to make it conversational
· How to be clear
· How to demonstrate care
· How to be culturally aware
In this lesson, you will learn:
· The difference between formal and informal feedback
· How to find “feedback moments”
· When to skip giving feedback
· To apply the Situation-Behavior-Impact (SBI) feedback model
In this lesson, you will learn:
· Why asking for feedback helps you become a better manager
· How to overcoming common barriers to getting helpful feedback
In this lesson you will learn:
· Why 1:1 meetings are so critical
· Three ways to increase the impact
In this lesson, you will learn:
· Why career development conversations matter
· What your role is, and the role of your team member
· How to have a meaningful, future-focused conversation
We all want to help our team members become more self-directed and self-motivated. And there’s no one right way to drive high performance because every team member is different – and so is every manager and individual contributor.
However, there are best practices based on years of research and application across industries that can help you partner for performance with less stress and greater success -- even in a virtual or hybrid work environment.
In this course, you will learn:
1. How to identify and leverage what motivates people, and how to create a culture of trust
2. Why delegation is a development opportunity – and how to do it well (even if you think you could do it better yourself)
3. How to give helpful performance feedback that drives short- and long-term results
4. How to have 3 critical conversations that contribute to high performance
All in about an hour!
The quick videos offer a high-energy, interactive, engaging, and educational approach to people managements topics that can often feel complicated, frustrating, or overwhelming.
The short topic-by-topic handouts reinforce the fundamental strategies from this course. This includes the following sections for each topic:
· Know: The key ideas covered in each video.
· Ask: Questions for self-reflection, as well as questions to ask your team members.
· Do: Action steps to put the ideas into practice.
· Notes: A space for you to write down your own ideas.
So, if you have people to lead and about an hour to dedicate to doing it with less stress and more success, this course is for you!
Here's to your continuous growth,
Deborah Grayson Riegel