The Executive Assistant Role Working for Chairman & CEOs

You will learn from a Senior Executive Assistant who worked for one of the UK's top Chairman, Sir Christopher Bland, former Chairman of the BBC & British Telecom. This session will explore the skills and capabilities required to work for a busy Chairman. Executive Assistants often have to manage multiple Chairmanships & Non Executive Directorships of their C-Suite level Executive. In this module you will discover the skills required to manage high profile Leaders. The module will also look at how to you can develop your decision making and problem solving skills when you have multiple priorities to deal with at the same time.

Introduction to how organisation's create their strategy and the Role of the Board of Directors

Discover 'What are Organisations?'. How is Business Strategy set? Why do Executive Assistants require Commercial & Business understanding? Discover how Boards of Directors are set up and review of the UK Corporate Governance Code, which is a global standard bearer for good practice in business.

This Module will introduce you to the importance of extending your knowledge of how Boards of Directors operate and the key financial measures that Directors have to monitor

You will develop an understanding of your organisation’s financial terminology

Become confident to handle financial queries that may pass your desk

Study basic financial concepts such as company account, profit and loss, balance sheet

This module will introduce you the 5Cs of People Management, Communication, Etiquette, Delegation & Relationship Building with Junior Staff

Communication at work is vital to the success of an organisation. Executive Assistants at C-Suite level must be good communicators both internally and with Clients, Customers & VIPs across the world. Executive Assistants at C-Suite level are Brand Ambassadors for their company and require the confidence to manage the people around them effectively.

This video introduces you to the topics for the final session and how to create an action plan to move forward.

On completion of this Module and the complete 5 Module Programme, you will have increased your commercial and business knowledge to extend further support to your Executive.

•Explored the secrets of successful Executive Assistants and the skills, knowledge and behaviours required to work at C-Suite level

•Reviewed your current Executive Assistant role and what further contribution you can make at work

•Extended your knowledge of Leadership and Management behaviours and how to respond to your Leaders in the most effective way

•Reviewed management of difficult situations at work and how to problem solve

•Advanced your financial intelligence knowledge, understanding of financial accounts and other financial terminology

•Increased your business etiquette and cross cultural knowledge for effective communication with Clients and VIPs

•Developed your People Management Skills – 5Cs of People Management

•The Art of Delegation – how to manage junior staff, delegate and manage recruitment interviews

•Become The Executive Assistant Business Partner and Brand Ambassador for your organisation