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30-Day Money-Back Guarantee
Business Management Manager Training

The Essential Guide for Effective Managers

Master flexible leadership and effective communication to build your leadership brand AND drive performance
Rating: 4.5 out of 54.5 (2,135 ratings)
6,618 students
Created by Marie Deveaux
Last updated 7/2020
English
English, French [Auto], 
30-Day Money-Back Guarantee

What you'll learn

  • Increase your team performance
  • Foster empowering work relationships
  • Grow your leadership potential
  • Understand your management style
  • Develop your management strengths
  • Identify your management skill gaps
Curated for the Udemy for Business collection

Requirements

  • Know company wide communication norms
  • Be familiar with company performance review process and parameters

NASBA CPE accredited course

National Association of State Boards of Accountancy (NASBA)

NASBA CPE credits: 2.2

Recommended NASBA field of study: Personnel/Human Resources

Program level: Basic

To earn NASBA CPE credits:

  • Complete all videos
  • Score 70% or higher on final exam

Glossary: Find PDF attached to the first lecture of this course.

Completion to obtain CPE should be accomplished a year after purchase date.

If you undertake this course for NASBA CPE credits, please complete the Self Study Course Evaluation.

CPE Sponsor

Udemy is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. For additional information including refunds and complaints, please see Udemy Terms of Use. For more information regarding administrative policies, please contact our support.

Description

I want you to start your management career on the best foot possible. Managers (especially new ones) can often feel unsupported, unsure and stressed out. The HR consultancy, DDI says that new managers find the stress of the job is second only to getting a divorce! But it doesn’t have to be that way. Having the right tools in your tool belt is the first step to showing up as your best, positioning yourself as a resource, and creating value for your team and your organization. As a leader, your relationships and how you maintain them are what set you apart. This course is a comprehensive guide on how to navigate those workplace bonds and strengthen your brand as a leader in any industry.

If you are a people manager who is feeling unsure about your brand, and executive presence as a leader, then you may be feeling the pressure of wanting to know all the answers, being extremely supportive, and ensuring that your team is meeting their potential. In this course, you will learn the foundational frameworks for flexible leadership styles, leading from your strengths, and emotional intelligence, so that you can connect with and empower your team on a daily basis.


I created this Udemy course for you. It’s filled with real world anecdotes from my own experience as an executive coach and leadership development facilitator and manager for over 10 years. My course is filled with modern takes on age old management frameworks, and practical exercises so that you can implement each new technique into your work routines and relationships immediately.


This course is perfect for brand new managers, and provides a deep dive refresher for veteran leaders who are looking to revive their brand. And the best part is all you need is an open mind, a desire to improve, and some basic knowledge about your company communication norms and performance processes.

Specifically, in this course you will:

  • Define your management brand

  • Master flexibility in your leadership

  • Build trusting manager/report relationships

  • Increase your influence with your team

  • Delegate with authority

  • Create systems for capturing performance data

  • Give great feedback

  • Reinforce your high performers

  • Perfect your performance reviews


In addition to learning some foundational management frameworks for flexible leadership, strengths-based leadership, and the power of What’s In It For Me (WIIFM), you will also complete several exercises to practice implementing your new knowledge. You will have access to dozens of prompts for asking the right questions, evaluating team relationships, mapping out feedback conversations and dozens of suggestions on how to drive performance without increasing costs.

As a communications, leadership and executive coach who has spent years creating individualized development plans for countless managers and business owners, it has always been my delight to see a leader find their unique style and increase their influence (and their impact). In this course I have compiled the most accessible strategies for you to define your unique style as well.


So Let's Do This!

Enroll today and start multiplying your impact, increasing your influence and defining your leadership legacy.


CPE (Continuing Professional Education)

Learning Objectives

  1. Define your management brand

  2. Explain how to master situational leadership

  3. Name the techniques to build trusting manager/report relationships

  4. Discovers how to increase your influence with your team

  5. Identify ways to delegate with authority

  6. Explain how to empower your reports to take more ownership of their own development

  7. Describe how to create systems for capturing performance data

  8. Identify ways to reinforce your high performers

  9. Discover your management style

  10. Identify what motivates your staff

  11. Describe ways to incentivize higher team performance

  12. Explain how to lead more efficient one on ones

  13. Identify how to develop more confidence in your decision making as a leader

  14. Summarize ways to ask better questions to foster team growth

For additional information including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.

Who this course is for:

  • Recently promoted, first time people managers
  • Seasoned managers who have inherited a new team or new reports
  • This course offers a deep dive into understanding your personal leadership style through the lens of situational leadership and effective communication/emotional intelligence. It is not for managers who have worked extensively on EQ or those who are already leveraging situational leadership in their management of others.

Course content

6 sections • 35 lectures • 1h 15m total length

  • Preview01:25
  • What To Expect
    01:15
  • Exercise: Reflection
    00:32

  • Preview02:47
  • Ask The Right Questions
    01:50
  • Preview00:33
  • What's In It For Me (WIIFM)
    02:21
  • Ways of Working
    02:12
  • Lead With Strength
    02:05
  • CPE Review Quiz: Section 2
    2 questions

  • Communication Standards and Expectations
    00:36
  • Preview02:43
  • Direct Instruction vs. Coaching
    03:15
  • Supporting vs. Delegating
    02:12
  • Flexing Your Leadership Case Studies
    4 questions
  • Follow Up Frequency
    00:55
  • Situational Guide Follow Up
    03:01
  • Preview06:27
  • Exercise: Preferred Mediums for Communication
    00:44
  • CPE Review Quiz: Section 3
    2 questions

  • Preview03:02
  • Exercise: Relationship Ledger
    01:13
  • Setting Expectations
    01:48
  • Exercise: Manager in Transition Conversation Prompts
    00:33
  • Exercise: My Manager Brand
    00:38
  • When You Don't Know
    02:38
  • Exercise: Filling Your Knowledge Gaps
    00:51
  • How Can I Help?
    03:37
  • CPE Review Quiz: Section 4
    2 questions

  • Structuring One-on-ones
    04:17
  • Giving Great Feedback
    06:13
  • Exercise: Map a Feedback Conversation
    01:14
  • Receiving Great Feedback
    02:49
  • Rewarding Employees
    03:19
  • Preview00:39
  • Hosting Performance Reviews
    04:07
  • CPE Review Quiz: Section 5
    2 questions

  • Your Management Style
    01:23
  • When to Communicate What
    02:05
  • Exercise: Prepare to Win
    00:34
  • CPE Qualified Assessment
    10 questions

Instructor

Marie Deveaux
Executive Leadership Coach
Marie Deveaux
  • 4.5 Instructor Rating
  • 2,135 Reviews
  • 6,618 Students
  • 1 Course

Marie is the Founder and Principal of High Tides Consulting, a learning agency that focuses on magnifying the voices of women and people of color in business spaces.  She is a coach and workshop facilitator with clients all over the world.


In her first year as a business owner, Marie booked over 48 speaking engagements and was paid to coach at some of the most disruptive organizations in technology including Facebook, LinkedIn, and Spotify, while her background as an investment advisor allowed her to be equally effective coaching at some of the most prestigious financial giants: UBS, Prudential, and S&P.


She is a featured Communications professor for Laureate International University, reaching over 1 million students in over 29 countries worldwide, and a contributor to the Grovo online professional development platform, helping businesses find one stop solutions to improving employee performance in incremental steps.  She is proud to now lend her voice to the Udemy learning space as well.


Marie is a professional development junkie, loves to dance, bake (and eat) pies, and lives in Brooklyn with her crazy supportive husband, and their two awesome sauce kids.


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