The Engaging Leader Leadership Programme 'In Good Company'
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The Engaging Leader Leadership Programme 'In Good Company'

Featuring the mini TV Drama 'In Good Company'
New
0.0 (0 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
0 students enrolled
Created by Amrit Sandhar
Last updated 5/2020
English
English [Auto-generated]
Price: $99.99
30-Day Money-Back Guarantee
This course includes
  • 3.5 hours on-demand video
  • 7 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • This course will teach you how to be a more engaging leader, creating an environment where people thrive at work
  • This course will teach you how to improve relationships with members of your team, to create a high performing team
  • This course will teach you the management behaviours, driven from neuroscience research, that you can apply to create trusting environments
  • This course will teach you how to improve your focus, concentration and energy levels through improvements in diet, levels of sleep, exercise and water consumption
  • This course will teach you the skill of Reflective Practice, improving our perspective, managing emotions and improving decision-making
  • This course will help you understand your needs at work and the stress behaviours that can result when these are not met
  • This course will teach you the importance of creating inclusive environments and the impact unintended exclusion can have on the brain
  • This course will teach you the importance of knowing, caring and valuing your team to drive engagement and better performance
  • This course will teach you the power of reward systems and the powerful impact of reward & recognition on individuals and teams
  • This course will teach you the importance of knowing, caring and valuing your customers, to drive greater customer engagement
  • That learning doesn't have to be boring - learn through an engaging story of four characters as they go through their journey to improve engagement and performance
  • Expert insights provided throughout the episodes, as well as following each episode of the story of 'In Good Company' to ensure learning sticks
Requirements
  • To be managing or leading a team
  • About to move into a role where you will be managing or leading a team
Description

Developing Engaging Leaders through our innovative mini TV-drama 'In Good Company'

This online programme uses our ten-episode mini TV-drama series called 'In Good Company', written by a BAFTA nominated screenwriter and follows the story of a fictitious company, Emerson Software Solutions. The characters might be fictional, but the science is real. Using real life scenarios, we will take you on a journey of personal development. Through observation and insights following the team dynamics at Emerson Software Solutions, we see the pitfalls and problems that can impede performance, and show how engaged leaders can impact upon their own performance, their teams’ performance and ultimately, amazing customer service.

We’ve enlisted eminent experts in the field of behavioural psychology to comment on the action, and underpin the drama with neuroscience and psychology. Each episode adds more to the developing story and includes a mix of office drama and professional commentary.


The programme focuses on the following areas:

  • Me at My Best – improving your own performance by focusing on your own needs, health and wellbeing to minimise stress at work

  • My Team at Their Best – deepening relationships with our teams to create inclusive and trusting environments

  • The Best Customer Service – applying what we know about employee engagement to improve the customer experience


The following downloadable resources accompany the programme:

  1. Interactive and engaging magazine-style digital PDF Workbook 1 - Me at My Best

  2. Interactive and engaging magazine-style digital PDF Workbook 2 - My Team at Their Best

  3. Interactive and engaging magazine-style digital PDF Workbook 3 - Best Customer Service

  4. Health & Energy Audit

  5. Interactive digital Reflective Journal

  6. Team Road Map and Action Plan

  7. Customer Road Map and Action Plan


With each section of the programme, there are three parts:

  • Introduction video - recapping on previous learning

  • Main episode of 'In Good Company', our mini TV drama written by a BAFTA nominated screenwriter

  • An explanation video highlighting the key learning points


Each episode of In Good Company is made up of the story within Emerson Software Solutions, followed by analysis by Professor Richard Crisp, who is an eminent Behavioural Psychologist, and then a review from the characters.

On the platform you will find seven downloadable resources that will help with the topics covered in the episodes. Please remember to download these and complete them as you watch the episodes. We hope you enjoy our innovative approach to leadership development.

Who this course is for:
  • Newly appointed line managers
  • Established line managers
  • Leaders
Course content
Expand all 31 lectures 03:40:55
+ Me at My Best: Episode 1 - Food, Mood, Behaviour and Sleep
3 lectures 20:09

This is the introduction to the first episode. To accompany Episodes 1-4, you will find a link in the resources to download an editable digital pdf of workbook 1. Please download the workbook for the review video after watching the first episode of 'In Good Company'.

Preview 01:49

Welcome to the first episode of 'In Good Company' where we join the team from Emerson Software Solutions - the organisation might be fictitious, but the characters are all very familiar.  Let's meet the team.

Episode 1 'In Good Company' - Surf 'n Turf
13:28

Understand how what we eat, impacts on our mood and subsequent behaviours, as well as the need for adequate sleep for us to perform at our best. The Health Audit is a downloadable resource allowing you to reflect on areas that will drive greater focus, concentration and performance.

Explainer video for Episode 1
04:52
+ Me at My Best: Episode 2 - Our Needs at Work and Stress
3 lectures 21:33

We recap learning from Episode 1 to ensure critical points are remembered. Workbook 1 in the resource area of section 1 accompanies this episode.

Introduction to Episode 2
01:25

Welcome to the second episode of 'In Good Company', where we join the team to see what's been going on. Steve looks like he wants to provide his team with some inspiration to get results. Let's see how he get's on. Workbook 1 in the resource area of section 1 accompanies this episode.

Episode 2 'In Good Company' - Have a Doughnut
16:08

Understand how we all have needs in the way we work and how when these are not met, this can lead to stress.

Preview 04:00
+ Me at My Best: Episode 3 - Taking Time to Think and Reflect
3 lectures 19:26

We recap learning from the previous episode to ensure critical points are remembered. Workbook 1 in the resource area of section 1 accompanies this episode.

Introduction to Episode 3
01:23

Join the team at Emerson Software Solutions to see the latest goings-on. What will Steve get up to today?

Episode 3 'In Good Company' - Heavy Lifting
13:20

Learn about the importance of taking time to think (Reflective Practice)

Explainer video for Episode 3
04:43
+ Me at My Best: Reflective Practice Supplementary Episode
1 lecture 13:23

This is an additional module focusing on Reflective Practice. It might sound like a strange topic, but when do we really get time to think and reflect? When we do get time, how do we stop our mind from wondering? To help, we have attached an editable, downloadable Digital Reflective Journal PDF. Please download this ready for the episode.

Reflective Practice
13:23
+ Me at My Best: Episode 4 - Autonomy and Trust
3 lectures 18:10

We recap learning from the previous episode to ensure critical points are remembered.

Introduction to Episode 4
01:25

Steve has taken Nikki on sales visits. Did he teach her how to sell? Let's see how they got on. Workbook 1 in the resource area of section 1 accompanies this episode.

Episode 4 'In Good Company' - My Way
10:05

Apply the concepts from the neuroscience of trust to team dynamics

Explainer video for Episode 4
06:40
+ My Team at Their Best: Episode 5 - Relatedness and Trust
3 lectures 18:42

We recap learning from the previous episode to ensure critical points are remembered. Workbook 2 in the resource area accompanies Episodes 5-8. Please download the editable digital PDF workbook for these episodes.

Introduction to Episode 5
01:50

Is reconciliation on the cards? Let's find out as we join the team at Emerson Software Solutions. Workbook 2 in the resource area of section 6 accompanies this episode.

Episode 5 'In Good Company' - Forty Winks
12:06

Understand how taking time to build relationships, allows for greater relatedness and trust

Explainer video for Episode 5
04:46
+ My Team at Their Best: Episode 6 - Leaders Know, Care and Value Their Team
3 lectures 20:00

We recap learning from the previous episode to ensure critical points are remembered. Workbook 2 in the resource area of section 6 accompanies this episode.

Introduction to Episode 6
01:42

Is Steve facing into learning more about how to be an engaging leader? Let's join the team to find out more.

Preview 11:05

What's the difference between leaders and managers? The environment leaders create helps them to know, caring for, and value their teams to create inclusive environments where people thrive at work

Explainer video for Episode 6
07:13
+ My Team at Their Best: Episode 7 - Appreciation and Recognition
3 lectures 23:48

We recap learning from the previous episode to ensure critical points are remembered. Workbook 2 in the resource area of section 6 accompanies this episode.

Introduction to Episode 7
01:21

Someone in the team has a great idea, but has the environment changed enough for their voice to be heard?

Episode 7 'In Good Company' - Show Me The MoneyBall
16:12

Understand the role of Dopamine in recognition

Explainer video for Episode 7
06:15
+ My Team at Their Best: Episode 8 - Empowerment
3 lectures 16:59

We recap learning from the previous episode to ensure critical points are remembered. Workbook 2 in the resource area of section 6 accompanies this episode.

Introduction to Episode 8
01:46

How well does Steve know his team? We're about to find out. Let's join the team at Emerson Software Solutions.

Episode 8 'In Good Company' - Tinder and Stuff
10:05

Understand how empowering your team will drive greater trust. There is an accompanying resource called the A3 Team Road Map. Download this and print this out. Although it's designed in A3 size, adjust your printer settings to print it in A4, and complete as much as you can, to help you understand how well you know your team, how well you care for them, and how well you value them. Be really honest when completing it. Use Workbook 2 to help - for example, in the column rating the relationship out of 10, how many questions could you answer about your team from the workbook, and use this as a guide.

Complete the action plan accompanying the document, allowing you to focus your attention on the team members identified as requiring greater support.

Explainer video for Episode 8
05:08
+ The Best Customer Service: Episode 9 - Know, Care and Value Your Customers
3 lectures 23:22

We recap learning from the previous episode to ensure critical points are remembered. Workbook 3 in the resource area of this section accompanies Episodes 9-10. Please download the editable digital PDF workbook for these episodes.

Introduction to Episode 9
01:33

Has all the trouble been worth it? What's really changed in the team and has Steve taken too much of a risk trusting his team? Let's find out.

Episode 9 'In Good Company' - Algorithm and Blues
13:43

Understand how concept of knowing, caring for, and valuing your team can be applied to customers to improve customer relationships. In Workbook 3, you will read about aspects that feed into great customer experiences. Use the resource called Customer Road Map, to think about the experience of your customers and how you can improve this.

Explainer video for Episode 9
08:06