The Complete ServiceNow Integration Guide

Explore the complete ServiceNow integration guide and tutorial, led by an expert with eight years of experience. Examine ServiceNow integrations, portal implementation, and ITSM modules covered in the course.

Explore the ServiceNow table API prerequisites and core CRUD operations, using get, post, put, batch, and delete methods with the table name and society identifier.

Use the ServiceNow REST API explorer to construct and test requests, retrieve incident records, and generate code for a get operation with a limited result.

Learn to create, update, and delete ServiceNow incidents using post, put, and delete methods, populate fields such as short description and configuration item, and generate scripts for external tools.

Explore ServiceNow table API integration to insert and update incidents between source and target instances using post and put, through a rest message and UI action.

Use the put method to update the incident from source to target, triggered by a ui action named update incident in Firefox, updating short description and child incident number.

Explore how the import set rest interface enables data imports in ServiceNow, transforming incoming data via transform maps from source tables to target tables through the import set process.

Explore the ServiceNow integration workflow between source and target instances, including a UI action for posting problem data through the APAC imports and mapping values to an import table.

Configure the target instance with a custom import set table extended from import central, map problem description to the short description field, and script create or update by problem number.

See the import set API integration in action, creating a new problem record, mapping data to the target instance, and confirming the short description updates via the transform map.

Explore how to build and customize scripted rest APIs in ServiceNow, including defining service points, query parameters, and request-response handling to expose only chosen fields.

Master scripted rest api usage in ServiceNow by implementing get and post methods to retrieve and insert data, test with incident numbers, and expose secure, dynamic integrations.

Learn to post with a scripted REST API in ServiceNow STPI, building a request body with short description and description to create incidents, tested via STPI Explorer.

Learn web services basics, including soap and wsdl, and how to create a ServiceNow web service, obtain its wsdl, and enable cross-instance incident integration.

Demonstrates configuring a ServiceNow integration by creating a soap message for another instance, setting basic authentication, mapping number, short description, and description fields, and testing insertion via a ui action.