What you'll learn
- Obtain the knowledge necessary to create a solid basis for the creation and delivery of premium services.
- Gain a deeper grasp of the luxury industry and your role in the guest experience.
- Learn how to cultivate high-net-worth customer connections.
- Discover important principles and practical step-by-step techniques in personal branding and behavior.
Requirements
- No experience needed. Only a desire to learn is required.
Description
This luxury service course is based on our audiobook, Ultra High Net Worth Hospitality, which is a luxury service manual for hospitality workers that provides a rare glimpse into the glamorous profile of ultra-high net demographic worth. The handbook was intended to assist in the development of a practical strategy to providing excellent service to both external and internal clients. We concentrate on premium luxury service principals that is targeted to your employees' individual needs and growth goals.
Our online tutorials equips participants with the tools they need to form honest and attentive relationships with high net worth visitors. This provides employees with a clear understanding of the rationale behind taking meticulous care of clients, anticipating their needs, and fostering positive customer interaction. Each chapter incorporates a variety of strategies, experiences, and philosophies to engage and encourage students from various backgrounds.
For the first time, we're introducing cinematic lectures to help you create the best possible customer service experiences. We assist students in gaining a more comprehensive and nuanced grasp of exclusive clientele management. The ultra-high-net-worth market, luxury items, visitor engagement, and corporate branding will be the key focus. Anyone who aspires to provide world-class service will benefit from our training.
Who this course is for:
- Customer service personnel, Hotel front desk, concierge, luxury managers, and hospitality staff
Instructor
- 4.1 Instructor Rating
- 8 Reviews
- 115 Students
- 1 Course
Welcome to our luxury service organization for hospitality professionals that provides a unique glimpse into the glitzy world of ultra-high net demographic value. We assist in developing practical strategies to providing excellent service to both external and internal clients. We put a special emphasis on providing premium luxury service that is targeted to your employees' individual needs and growth goals.
Individuals can use our course to learn how to create a genuine and attentive relationship with visitors. This provides employees with a clear understanding of the rationale behind taking care of clients with care, anticipating their needs, and fostering positive customer involvement. Each section incorporates a variety of tactics, experiences, and philosophies to engage and inspire learners from all backgrounds.