
Explore how generative AI enhances business analysis across the lifecycle, using tools like ChatGPT, Claude, Google Gemini, and Copilot, with attention to risks and ethics.
Explore how generative ai uses large language models and transformers to generate text, images, code, audio, and video, and learn how business analysts can leverage it to accelerate insights.
Explore generative AI, a transformer-based large language model, generating human-like text by predicting tokens from patterns, and how pre-training, fine-tuning, and prompts shape outputs and risks like hallucinations and bias.
Navigate risks of GenAI in business analysis by avoiding overreliance and balancing AI with human judgment. Verify outputs to guard against hallucinations and address data privacy, bias, and governance.
Explore ChatGPT with a free version and paid upgrades, learn prompts and tool alternatives for business analysis, and navigate the interface to chain prompts effectively.
Explore how prompting guides ai systems by assigning roles, defining tasks, and delivering results with clear context to save time and improve insights.
Frame prompts with boxing techniques and frameworks like chef role task format, reason, and co-star to define goals, context, audience, and output format for precise, creative AI results.
Collaborate with clients, stakeholders, users, and team members to elicit information, find solutions, facilitate decisions, understand cultural readiness, present requirements, and report results through a planning, conducting, and communicating process.
learn how generative ai helps business analysts prepare for stakeholder interviews by generating smart questions and a structured guide to uncover goals, challenges, and kpis.
Analyze how AI converts interview transcripts into actionable summaries, extracting goals, challenges, and outcomes, then identify themes, pain points, and quotes, and present a visual comparison matrix.
Simulate stakeholder perspectives through persona-based role play to rehearse messages, uncover objections, and prepare workshop-ready conversations with a structured pilot plan and clear handoff model.
Learn how generative AI supports business analysts in crafting clear, timely milestone communications that engage stakeholders, tailor messages to audiences, and align with change management plans.
Explore strategic analysis to map the current state to the future state, evaluate multiple strategies, and identify valuable trade-offs and business requirements, including AI-assisted insights.
Analyze competitors by collecting product, positioning, pricing, and customer perception data from the web; use GenAI to summarize, search for patterns, and generate insights for a challenger brand.
Learn how generative ai enables trends analysis by using perplexity to gather recent market news, organize prompts into spaces, and deliver Australia-focused outdoor advertising digests.
Learn to conduct capability gap analysis when launching a new product or entering a new industry, using generative AI to identify required capabilities and compare them to your current ones.
Learn to build and validate a business model canvas with generative AI, drafting the nine blocks from internal data or competitor research, stress-testing assumptions, and preparing for stakeholder workshops.
Discover how generative AI enhances risk analysis by identifying context-specific risks from stakeholders. Rank risks by probability and impact using evidence and ISO 31,000, then explore practical mitigation strategies.
Outline four levels of business analysis—business, stakeholder, solution, and transaction—and how corresponding requirements are defined, documented, and maintained as the source of truth for project scope.
Extract and categorize requirements from workshops into functional and non-functional areas, then transform stakeholder insights into user stories and export a csv ready for Jira.
Learn how to craft acceptance criteria for user stories by aligning who benefits, what is required, and why it matters, then refine AI-generated drafts with design notes and stakeholder agreements.
Assess and ensure requirements quality through verification and validation, applying structured checks, AI-assisted analysis, and stakeholder alignment to deliver correct, complete business requirements.
Explore non-functional requirements, including performance, security, usability, accessibility, reliability, maintainability, and portability, and see how generative AI helps define benchmarks, validate standards, and guide real-world use.
Create a lo-fi wireframe to visualize and refine requirements, aligning stakeholders with a simple ui blueprint; compare ai tools to generate html prototypes and design files for rapid feedback.
Explore using generative AI to build formal BPMN process models and concise documentation, detailing as-is and to-be states, and comparing tools like Bee Copilot and Lucidchart for editable diagrams.
Learn how generative AI aids business analysts in change impact assessment by simulating analysis and mapping ripple effects, costs, and risks when requirements change, including passkeys versus passwords.
Assess solutions for performance and value to meet business requirements and objectives. Analyze performance, identify limitations, and propose actions to maximize value and align with quality management.
Define evaluation criteria as the standards used to assess options. Leverage generative AI to draft, refine, and apply must-have and weighted criteria in stakeholder workshops for vendor selection.
Leverage generative AI to rapidly generate functional testing scenarios and test cases from user stories, acceptance criteria, and process flows, validating requirements, surfacing gaps, and guiding agile testing.
Analyze real user feedback with GenAI to extract executive summaries, themes, and top pain points from surveys and open-ended responses. Identify audience segments to guide prioritization and evidence-based roadmap decisions.
Apply root cause analysis to uncover underlying causes behind observed symptoms, using internal data and external context. Generative AI enhances hypothesis generation and real-time web enrichment to prioritize fixes.
Explore creating custom apps using gems in Google Gemini, showing how to build a test case generator gem that reuses prompts for user stories and acceptance criteria.
Explore the ethics of generative AI in business analysis, focusing on accountability, data privacy, and responsible use. Treat AI outputs as suggestions and require stakeholder review for auditable decisions.
Explore generative AI use cases in business analysis and learn to scope, prompt, and interpret results. Use AI as a co-pilot to think faster while preserving human judgment.
Hi there!
Welcome to The Complete Generative AI for Business Analysis — a hands-on, practical course for business analysts who want to stay relevant, future-proof their skills, and make AI work for them, not against them.
Over the past few years, I’ve watched the field of business analysis evolve rapidly. And now, with the rise of generative AI, we are at another major turning point. This technology is not a passing trend, but a tool that’s already reshaping how we collaborate, analyse, and deliver value to our organisations.
In this course, you’ll learn how to confidently use GenAI tools like ChatGPT across the entire business analysis lifecycle from strategy to solution evaluation, with ethics, efficiency, and professionalism.
Whether you’re looking to increase your productivity, explore new ways to engage stakeholders, or simply understand what all the fuss is about, this course is for you.
What you’ll learn:
How generative AI works and why it matters for business analysts
Prompting skills you can immediately apply in real BA work
Where and how GenAI can be used across the full business analysis cycle with structured examples
The ethical considerations every analyst should know before using AI in their work
———————————
This course is officially endorsed by the International Institute of Business Analysis™ (IIBA®) and qualifies for 6 professional development units for the purposes of certification.
———————————
Who this course is for:
This course is designed for business analysts of any experience or professional background, whether it is in IT, operations, strategy, or digital transformation.
You don't need to be technical. You do need to be curious, open-minded, and ready to explore a powerful new tool that will likely become a core part of the BA toolkit in the near future.
-
What’s inside:
We’ll go module-by-module through the business analysis lifecycle and show you how ChatGPT fits in. We will occasionally use other tools where ChatGPT is not the best one for the task, but majority of the training is based on ChatGPT. For each use case we discuss you will get a detailed Prompt Card to help you apply what you learn immediately and build you own toolbox of useful prompts.
-
Reading Materials
You’ll also get a curated collection of links to relevant articles, case studies, and blog posts, so you can explore further on your own terms.
-
This course is eligible for the Codestars Certificate Authority (CCA) certificate. Students can take the official exam via codestarscom, and those who pass the quiz will receive their CCA certificate. (more details in the course!)
-
By the end of this course:
You’ll be ready to use ChatGPT confidently in your work as a business analyst with a practical understanding of how it works, where it helps, and what its limitations are. You’ll get many real-world prompting examples, save time on repetitive tasks, and bring new strategic insights to your team.
And most importantly, you'll become a better, more modern business analyst.
See you inside the course!
Yours,
Igor
Business Analyst | Instructor | Endorsed Education Provider™ by IIBA®
———————————
This course forms a part of Analyst’s Corner Business Analysis Capability Ladder - a structured multi-step approach to building strong business analysis skills and expertise.
It consists of 4 distinct rungs tailored to people at different stages of their professional lifecycle:
Foundation: Learn the ropes of business analysis | Build the baseline for professional career
Progression: Deepen your analysis expertise | Scale your toolkit and analytical rigour
Specialisation: Develop strategic specialisms | Cultivate niche expertise in high-value domains
Leadership: Gain authority and leadership | Lead business analysis for your team or organisation
Each rung consists of multiple training courses and an assessment; finishing the whole Ladder provides the depth of practical knowledge that rivals traditional academic BA programs.
This course is one of the courses on the Progression rung.
———————————
Note: Analyst's Corner is an Endorsed Education Provider™ by IIBA®, which means the materials and references to IIBA® and its publications used in this course are licensed for us to do so. By enrolling in this course you support legal use of intellectual property and contribute to the development of business analysis profession.
Analyst’s Corner is not a regulated academic body or university. Our "BA Capability Ladder" is a proprietary professional development framework focused on practical, high-impact skills based on industry standards and best practices; and is not part of the formal higher education sector.
Generative AI was used in creation of some visual materials used in the course: Google Gemini
All the trademarks belong to their rightful owners. Any references to third party products & services or elements of popular culture are done for educational purposes only, i.e. in fair use.