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The Assertiveness and Negotiation Guide for Project Managers
Rating: 4.5 out of 5(185 ratings)
3,050 students

The Assertiveness and Negotiation Guide for Project Managers

Achieve great results at the bargaining table while being assertive: speak up, set boundaries, and say No when needed
Created byInstitute of Project Management
Last updated 9/2022
English

What you'll learn

  • How to be Assertive
  • When to Say NO!
  • How to delivering Bad News
  • Conflict Management
  • How to negotiate
  • Negotiation Tips

Course content

4 sections • 14 lectures • 54m total length

  • Andrew Bell Introduction0:57

    Dr. Andrew Bell

    PHD, MSC, BA, RPP, FAPM, SFHEA


    • Project Manager & Researcher

    • Chartered Project Professional

    • Academic Professor

    • Fellow of the APM


    Andrew started his Project Management career with 15 years in the automotive industry at Land Rover where he quickly experienced the people side of delivering projects. He then spent 4 years as a Project Management Lecturer delivering short training courses on Project Management topics including Microsoft Project, and the related project management people skills.

    Andrew then moved on to spend 13 years at Coventry University teaching Project Management and Research Skills, building his knowledge of Project Management and people issues with a PhD on the use of Project Management Simulations. He has volunteered for the APM for nearly 20 years, and has held committee positions on the Coventry Chapter, Midlands Branch, and National Branch Steering group and as chair of the People SIG committee.

    Andrew is currently a ChPP Chartered Project Professional, a Fellow of the APM and also holds RPP status. Andrew has worked with the APM writing examination questions and reviewing membership applications.


Requirements

  • None

Description

In this course, you will learn how to drive results and achieve benefits through two essential interpersonal skills: assertiveness and negotiation.


Assertiveness is a style of communication used by project leaders to deal with difficult situations. This style implies guiding stakeholders in the desired direction without being neither passive nor aggressive. Negotiation, on the other hand, is the art of finding a common ground, achieving a win-win, and avoiding giving in too much.

The goal of this course is to equip you with the knowledge and skills you need to apply these two communication skills in your day-to-day job as a project manager. The ultimate goal is to help you become the Project Leader you aspire to be.

Along this course, you will learn how to:

  • Become an assertive person

  • Say No when it's needed

  • Deliver bad news in an appropriate way

  • Manage conflicts

  • Negotiate with stakeholders


If being more assertive and a good negotiator is important to you, upskilling your competencies should be among your top priorities. The "The Assertiveness and Negotiation Guide for Project Managers" course tries to demonstrate:

  • How to set boundaries without becoming inaccessible

  • How to reach win-win situations

  • How to become more genuine in relationships without fearing attacks

  • How to defend yourself against unreasonable requests


In this course, you will learn through examples and scenarios to help you grasp and apply the techniques with your project stakeholders.

Who this course is for:

  • Functional and line managers from all industry sectors
  • Project Managers
  • Programme Managers
  • Portfolio managers
  • Business analysts
  • Professionals dealing with stakeholders regularly

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