Be it a business or an individual, effective communication is extremely important. After all, communication is the tool that is used by firms and individuals to talk to their customers.
Unfortunately, not many realise the negative impact of poor or incomplete communication unless they actually experience it. We will discuss about verbal and non verbal communication , business written communication.
Think about it how many times, since your school days, have you received feedback on the scope of improvement in your communication skills?
Due to a lack of immediate feedback, we seldom realise that our communication skills are holding us back. So, as an individual, getting your communication skills right becomes even more important.
In order to understand and improve your communication skills, let's understand the important components of any communication.
You will learn about the best written and oral communication practices. Gesture , Posture , Elements of Voice , Eye Contact , Hand shake , Presentation Skills, Writing Etiquette.
The next step is learning how you can use non-verbal cues in your communication to establish a positive image that will go a long way in building a personal brand. The information that is conveyed by the use of gestures, facial expressions, voice or tone forms non-verbal communication.
Adhering to these business etiquette is one part of the story. A lot of people still end up making some common mistakes that render the communication inefficient and unprofessional.
This session will guide you through the ways you can adapt to improve your oral communication skills in order to influence your audience and present a convincing argument. It will primarily focus on skills/frameworks that will help you during:
· Public speaking
You will learn that written and oral communication are crucial at workplace. Oral and written communication together form Verbal Communication.