The 7 tools of quality
What you'll learn
- How to deploy the 7 tools of quality effectively and successfully
- How to deploy the quality tools within your organziation
- How to deploy the tools to measure distribution and / or frequency
- How to deploy the tools to measure process stability and performance
- How to root cause your most pressing problems
- How to present the data in a graphical, more effective and more usable manner
- How to gather new data using the tools
- How to improve the quality of processes and products using the tools and their outputs
- How to use what you learn with the tools to make better, more informed and insightful decisions
- How to improve operational performance using the 7 tools of quality
Requirements
- None. We will work with you throughout the course
- No prior quality and improvement knowledge or experience needed
- Course built to be open to all levels
- Reach out to me (email/LinkedIn) if you need an assistance
Description
Identifying the need for, instilling and controlling quality within an organization is a skill highly in demand today. To enable you to do this, the 7 tools of quality are a set of tools tried and tested in a range of industries, sectors and organizations of all sizes. They can be used for many different purposes including identifying the distribution and frequency of data points, assessing the stability and performance of a process, understanding the root cause of a problem and graphically showing you the current state of your key operations. In this course, we will:
- Learn about the fundamentals of quality, looking at examples, how to monitor it and why it is important.
- Review each of the tools, breaking them down into what they are, when they should be used and why.
- Run through a series of practical demonstrations, based on real life scenarios, to show you how to deploy the tools in full.
- Learn about what you should expect as outputs from the tools, what good looks like and how to determine the best tool for the job, depending on the situation at hand.
These tools can help you to identify that quality is indeed required, that established quality is in danger and show you the path to improvement. They can be used reactively and proactively, to understand current performance and future risks and, crucially, can be trained out to others to deploy as part of their daily activities - improving quality and performance one colleague at a time.
Who this course is for:
- Anyone working for a company who wants to deliver better quality in their products or processes
- Anyone who owns a business / manages a department and wants to improve operational performance
- Anyone who wants to upskill in the field of quality and improvement
- Anyone who wants to leave the course with full confidence to deploy the 7 tools of quality
Instructor
- 4.6 Instructor Rating
- 22,142 Reviews
- 137,993 Students
- 48 Courses
Hi there, my name is Robert Chapman.
I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.
The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:
- Lean Six Sigma.
- Root cause analysis.
- Process, Business & Continuous Improvement.
- Automation of processes.
- Voice of the Customer.
- Process mapping & management.
- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).
I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer.
I do love to hear from those of you that take my courses and am here to help wherever possible.