Ten commandments of Effective negotiations

Name: Ten commandments of Effective negotiations
Rating: 4.2 (112 reviews)

-negotiation is easy

Created byP Rajan Lakshmanan

Last updated 5/2022

English

What you'll learn

Understand some basic concepts and strategies in a negotiation
Acquire skills to know own biases and predispositions
Ability to see and appreciate opponents' perspectives and see through their tactics
Closing smoothly and maintaining balance

Course content

1 section • 11 lectures • 1h 6m total length

Introduction - Negotiation Basics6:20
After the completion of the course, participants will be able negotiate with anybody and in any situation.
Know thy self11:29
Participants will get clarity on what to achieve and what goals to set
Know your opponent5:48
The importance of gauging your opponent's interest is emphasized. Ways to uncover their needs and position in the negotiation is examined
Be a fly on the wall7:51
The ability to quickly appreciate different perceptions to a problem is taught in this section
Blow the whistle5:30
Participants will be able to spot the psychological games the opponents play and be prepared for it
Beware of parent trap4:27
There is a need to understand and appreciate the bias and prejudices of ours and the opponents
Create more options6:07
The importance of creating more options to enable a win-win situation is discussed in this lecture
Sama Dana Beda Danda6:07
The need to create dissonance in the opposing group as well as using aggression where necessary is imparted here
Close gently but firmly6:52
There is a need to warp up a negotiation in a congenial way is emphasized. Tips to overcome resistance as well as glitches is lectured
Avoid winner's curse2:40
An outcome can sometimes become expensive and become a burden, if care is not taken to avoid getting carried away
Find your balance3:31
As in all aspects of life, in negotiation to, needs to find a balance. This is stressed here

Requirements

Basic understanding of English
Preferably a little work experience

Description

Broad summary:

Understand the basic concepts, techniques, and tactics of Negotiations

Be aware of the basic processes in a negotiation

Strategies to be in control and achieve great outcomes

Specifically, the course aims to impart some instructions, rules and tips for a successful negotiation]

- such as

Knowing oneself- what one's needs are, how it sometimes gets camouflaged and get clarity in goals and onjectives of the negotiation itself

- knowing about the other person, with whom you are negotiating , what his needs are , and how it sometimes gets transformed to stubborn stances

- Understand that truth is all about perceptions and by learning a few techniques one can get a whole lot of new perceptions of the issue at hand and a whole set of perspectives that helps find solutions

- Understand what one's biases are how they are formed and what influences they carry in our transactions with people

- Understand how people play psychological games with a view to manipulate another person. A few prominent games are discussed . This can help the student to recognize, and be aware of the other person's manipulative ways

- Creating more options is the best way to find a wining outcome. An outcome need not be only a winning one for oneself. It can be a win win outcome for both. Every challenge has an opportunity

- The need for asserting , and also to show some anger and aggression to get desired outcome from a stubborn and uncooperative opponent is discussed , as well as some examples are shown.

- The need for checking one's escalating emotional commitments , getting carried away by hustlers are discussed. One needs to check

- The closing of a negotiation needs to be smooth ; the process included keeping a few concessions till the last minute and also by reviewing the scope and objectives of the negotiation itself. Sometimes good and optimal solutions emerge from reducing the scope. At other times, it can emerge from increasing the scope.

A negotiation can be sometimes very intense , and draining both physically and emotionally. A need to keep a balance in such times is discussed.

Who this course is for:

Anyone in their mid career involved in selling, conflict resolution etc