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High-Conversion Telesales Skills
Rating: 3.9 out of 5(35 ratings)
231 students

High-Conversion Telesales Skills

Make your next sale with a personable, streamlined approach and achieve twice as much in half the time.
Last updated 11/2024
English

What you'll learn

  • Describe a Customer-Focused Telesales Person
  • Explain the Techniques for Effective Telesales
  • Explain What Not to Do for TeleSales Success
  • Explain the Delivery of the Telesales Pitch
  • List the Dos and Don’ts for Telesales Communication
  • Describe Communication Barriers in Telesales
  • Explain Steps for Building Rapport in Telesales
  • Explain Steps for Handling Objections to Buying
  • Explain the Challenges in Telesales
  • List the Tips for Effective Telesales Calls

Course content

1 section11 lectures44m total length
  • Introduction3:36
  • Describe a Customer-Focused Telesales Person1:46
  • Explain the Techniques for Effective Telesales5:28
  • Explain What Not to Do for TeleSales Success5:58
  • Explain the Delivery of the Telesales Pitch2:00
  • List the Dos and Don’ts for Telesales Communication1:20
  • Describe Communication Barriers in Telesales12:43
  • Explain Steps for Building Rapport in Telesales1:02
  • Explain Steps for Handling Objections to Buying4:18
  • Explain the Challenges in Telesales2:00
  • List the Tips for Effective Telesales Calls4:36

Requirements

  • No prior knowledge is required.

Description

Customers want value, quality, fast delivery, and a dozen other things right now; you’re the one who needs to be able to sell to them while also managing expectations. Anyone can make a sale by promising the world, but all that does is ruin your reputation when expectations aren’t met. What you need is a more strategic approach based on a powerful sales framework:

- Learn how to build a rapport with every caller from the moment they pick up

- Create a smooth, easy-listening style that never makes people feel rushed

- Effortlessly handle objections in a way that shows you’re helpful and in control

- Refocus your efforts on callers who are easiest to convert and achieve so much more


Can you actually learn telesales online?

Finding the right approach to training is what makes all the difference, and the good news is that you’re already in precisely the right place. This fast and effective course will show you how to:

- Redirect every type of customer down the right buying channel for your business

- Make them feel like you’re on their side from the very first word you say

- Boost repeat business by selling services and products while also building trust


Can you boost your career right now?

Marketing students, sales executives, and higher-level supervisors and managers all need a detailed understanding of the telesales process. This is not about dialing as many numbers a possible — it’s about making sure that every call counts and converts.

Use this telesales training course to boost your career prospects today and create the future you have always wanted. Are you ready to make this happen right now?

Who this course is for:

  • Sales/Marketing department executives
  • Telesales executive
  • Students pursuing MBA in marketing