Winning Communication Skills for Telephone, Conference Calls
What you'll learn
- Communicate effectively using the phone with clients, customers, colleagues and bosses
- Avoid telephone blunders that strike others as rude and unprofessional
- Speak effectively on business conference calls
- Present confidently on Skype and FaceTime calls
- Use the telephone effectively in all aspects of business life
- Selling with stories
- Virtual sales presentatons
- Remote selling
- Pitching yourself
- Communicating to drive change
- Building a business case/proposal over the phone
- Presenting like a CEO
- Win Communication skills for telephone and conference calls
Requirements
- You need a phone and voicemail
- A desire to become a master communicator
- A strong need to communicate important messages
Description
Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the telephone for maximum business success?
Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?
This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
Communicate effectively using the phone with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and FaceTime calls
Use the telephone effectively in all aspects of business life
Here is what Udemy students say about this course:
"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before." Princess Sello
"Nice course and advices keep going TJ ur amazing" Oussama Khaldi
Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!
Who this course is for:
- Workers looking to build their soft skills
- Younger executives who want to communicate with everyone in their business life, including older colleagues
- Older executives who want to communicate with everyone in business, including young people
- Sales management
- Trainers
- Sales trainers
- CEOs
- C-level executives
Instructors
- 4.5 Instructor Rating
- 228,550 Reviews
- 2,113,335 Students
- 243 Courses
TJ Walker is a globally acclaimed expert in online education and training, widely regarded as one of the world’s most popular coaches in presentation and personal development skills. An early pioneer in the online education world, Walker first published online courses in 1998. With over 12 million student enrollments in more than 250 courses across 100+ educational platforms, he has established himself as a leading figure in online learning. His unique approach integrates three essential components:
Comprehensive, Real-World Content: Each course is meticulously designed with in-depth, practical insights drawn from Walker’s extensive experience with real-world clients, ensuring relevance and actionable value.
Live Weekly Support: Walker hosts a weekly, hour-long office session in a dedicated student Facebook support group, offering personalized guidance and real-time answers to students' questions.
24/7 AI-Powered Assistance: Walker provides a fully interactive video-based AI clone at TJWalkerAI, available around the clock in over 32 languages, allowing students to receive instant answers and support whenever they need it.
Walker is the founder of Media Training Worldwide and has been conducting media training, public speaking training, and crisis communications workshops since 1984. He has trained Presidents, Prime Ministers, Nobel Peace Prize winners, Super Bowl champions, U.S. Senators, Miss Universe titleholders, and Members of Parliament. Walker’s workshops have spanned six continents and over two dozen countries.
His book, Secrets to Foolproof Presentations, was a USA Today #1 Bestseller as well as a Wall Street Journal and BusinessWeek Bestseller. Walker is also the author of Media Training A-Z and Media Training Success.
As a seasoned media commentator, Walker has made over 1,000 appearances on major networks including CBS, ABC, Fox News Channel, MSNBC, CNN, Bloomberg TV, Al Jazeera, NBC, CCTV, Fox Business, HLN, TrueTV, Comedy Central, Sirius, and NPR. In 2009, he set the Guinness World Record for Most Talk Radio Appearances in a 24-hour period. He is also a regular contributor to Forbes and the Reuters Insider Network and has written for the Huffington Post.
A merit scholar and magna cum laude graduate of Duke University, Walker has lectured or conducted training sessions at Yale University, Columbia University, and Princeton University.
What Others Say:
"TJ Walker's single-minded devotion to presentation has made him the #1 expert for executives seeking guidance on speaking to the public and media." – Bob Bowdon, Anchor/Reporter, Bloomberg Television
"TJ Walker is the leading media trainer in the world." – Stu Miller, Viacom News Producer
"(TJ Walker's Media Training Worldwide) is the world's leading presentation and media training firm." – Gregg Jarrett, Fox News Channel Anchor
Plus d'un million d'étudiants Udemy se sont inscrits aux cours de TJ Walker!
TJ a créé de nombreux cours à succès Udemy dans les domaines du développement personnel, de la prise de parole en public, des compétences de présentation, de la formation aux médias et des compétences en communication.
N'hésitez pas à le contacter sur LinkedIn pour plus d'informations sur les ateliers de formation en personne, les séminaires et les discours d'ouverture sur les habitudes et tous les sujets de développement personnel dans lesquels il donne des cours en ligne.
Walker est le fondateur de Media Training Worldwide et organise des ateliers et des séminaires de formation à la prise de parole en public depuis 1984. Walker a formé des présidents de pays, des premiers ministres, des lauréats du prix Nobel de la paix, des lauréats du Super Bowl, des sénateurs américains, des Miss Univers et des membres du Parlement. Il a dirigé des ateliers de présentation et de formation aux médias sur six continents dans plus de deux douzaines de pays.
Son livre, "Secret to Foolproof Presentations", a été l'un des meilleurs vendeurs de USA Today, ainsi qu'un Wall Street Journal et Business Week Bestseller.
Walker est également l'auteur de "Media Training AZ" et "Media Training Success".
La page Facebook de Walker «TJ Walker Speak to Influence» est la page n ° 1 pour des didacticiels vidéo de 7 jours par semaine sur la façon d'être un meilleur orateur et communicateur.
En 2009, Walker a établi le Livre Guinness des records du monde pour la plupart des apparitions à la radio Talk sur une période de 24 heures.
Walker a également été président de la National Speakers Association, New York.
Walker était un chercheur d'excellence à l'Université Duke où il a obtenu son diplôme magna cum laude.
Ce que disent les autres:
«Le dévouement résolu de TJ Walker à la présentation a fait de lui l'expert n ° 1 pour les cadres à la recherche de conseils pour parler au public et aux médias.» Bob Bowdon, présentateur / journaliste, Bloomberg Television
«TJ Walker est le principal formateur média au monde.» Stu Miller, producteur de Viacom News
(Formation aux médias de TJ Walker dans le monde) «La plus grande entreprise de présentation et de formation aux médias au monde.» Gregg Jarrett, présentateur de Fox News Channel
- 4.4 Instructor Rating
- 132,198 Reviews
- 1,714,547 Students
- 290 Courses
Media Training Worldwide Digital is a full-service online training firm specializing in video on-demand courses. We publish courses on all aspects of technology, business, personal development, communications, and the arts. Our top instructors include Best-selling experts such as Clarian North and TJ Walker. Media Training Worldwide Digital partners with the foremost experts in the world in order to deliver high-quality video-based learning experiences to students.