Winning Communication Skills for Telephone, Conference Calls
What you'll learn
- Communicate effectively using the phone with clients, customers, colleagues and bosses
- Avoid telephone blunders that strike others as rude and unprofessional
- Speak effectively on business conference calls
- Present confidently on Skype and FaceTime calls
- Use the telephone effectively in all aspects of business life
Requirements
- You need a phone and voicemail
Description
Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smart phones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the telephone for maximum business success?
Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?
This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
Communicate effectively using the phone with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and FaceTime calls
Use the telephone effectively in all aspects of business life
Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Who this course is for:
- Workers looking to build their soft skills
- Younger executives who want to communicate with everyone in their business life, including older colleagues
- Older executives who want to communicate with everyone in business, including young people
Course content
- Preview01:43
- Preview02:19
- Preview02:22Why Your Phone is the Best Secret Business App Ever
- 07:51Planning Your Successful Phone Environment
- 01:28Exciting New Update to this Course
- 01:59Final Preparation for Your Successful Phone Meetings
Instructor
![TJ Walker](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.4 Instructor Rating
- 76,341 Reviews
- 963,431 Students
- 189 Courses
TJ Walker has created numerous Udemy best-selling courses in the fields of personal development, public speaking, presentation skills, media training and communication skills.
Feel free to contact him on LinkedIn for more information on in-person training workshops, seminars, and keynote speeches on habits and all personal development subjects in which he teaches online courses.
Walker is the founder of Media Training Worldwide and has been conducting public speaking training workshops and seminars since 1984. Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, US Senators, Miss Universes and Members of Parliament. He has conducted presentation and media training workshops on six continents in more than two dozen countries.
His book, "Secret to Foolproof Presentations" was a USA Today # 1 Bestseller, as well as a Wall Street Journal, and Business Week Bestseller.
Walker is also the author of "Media Training AZ" and "Media Training Success."
Walker's Facebook page "TJ Walker Speak to Influence" is the #1 page for 7-day a week video tutorials on how to be a better public speaker and communicator.
In 2009, Walker set the Guinness Book of World Records for Most Talk Radio Appearances ever in a 24 hour period.
Walker has also served as a former President of the National Speakers Association, New York City.
Walker was a merit scholar at Duke University where he graduated magna cum laude.
What others say:
“TJ Walker's single-minded devotion to presentation has made him the #1 expert for executives seeking guidance on speaking to the public and media." Bob Bowdon, Anchor/Reporter, Bloomberg Television
“TJ Walker is the leading media trainer in the world." Stu Miller, Viacom News Producer
(TJ Walker's Media Training Worldwide) “The world's leading presentation and media training firm." Gregg Jarrett, Fox News Channel Anchor