
Explore the evolution of telecom enterprise systems, from Bell Labs and the transistor to unified communications and artificial intelligence-enabled contact centers, and learn architecture, components, and service opportunities.
Trace the evolution of telecom from 1983 enterprise systems by AT&T to modern virtualization and cloud, highlighting ivr, call center features, and ai voice technologies.
Discover how telecom cabling supports analog and data networks, including utp four-pair cables, fiber optics (single/multimode), patch panels, and the structured cabling system with t568a/b standards.
Are you looking for Avaya Training?
Avaya Certification is fast becoming the must have certificates for any IT professional working with corporate Enterprises. Most of the mayor banks and financial institutions rely on Avaya. This course is designed to help you pass the Avaya Exams. Even if you have never logged in to the Avaya platform before. No programming knowledge needed and no prior Avaya experience required. With this Avaya knowledge under your belt, you will be in high demand by many employers and you can command a superior salary providing Artificial Intelligence services for Enterprise Corporations.
In this course we will start with a broad overview of the Telecom platform, the history, the evolution and then deep dive into the individual elements of the Avaya platform. You will explore SIP PBX, Unified Communications, Contact Center, Omnichannel, Automation, Artificial Intelligence, etc.