Introduction to Telecom Business Process
What you'll learn
- NGOSS, eTOM Model
- NGOSS – NGOSS Life Cycle Model, NGOSS Frameworks
- eTOM - eTOM Level 0, 1, 2 and 3 processes
- SID - SID Framework
- Relation between eTOM & SID
Requirements
- Basic understanding telecommunication network,Operation Support System (OSS) and Business Support System (BSS)
Description
The course explains telecom business process through various frameworks used in the industry.
NGOSS stands for New Generation Operations Systems and Software. It is a work program lead by Tele Management Forum (or TMF). It aims to deliver a framework that will:
- Help in producing new generation OSS or BSS solutions
- Be a repository of models, documents and other supporting material
It is availed as a toolkit to industry-agreed specifications and guidelines that mostly cover all key business and technical areas.
NGOSS is a component based framework that has following components:
- enhanced Telecom Operations Map (or eTOM) – Also known as the Business Process Framework
- Shared Information Data (or SID Model) – Also known as the Information Framework
- Technology Neutral Architecture (or TNA) and Contract Interfaces – Also known as the System Integration Framework
- NGOSS Compliance Element – It provides a suite of tests for compliance to eTOM, SID, TNA and contract interface components.
Frameworx is the new name for NGOSS which is a combination of other frameworks. It maps the old one with new ones. Such as:
- eTOM to Business Process Framework
- SID to Information Framework, and
- TNA to Integration Framework
The course extensively covers the above-mentioned framework.
Briefly, eTOM is a reference framework that categorizes all the business activities that a service provider performs.
SID is basically designed for standard representation of data so that it can be shared or reused by different OSS and BSS applications provisioned by multiple vendors.
TNA along with Interfaces forms an “Integration Framework”. TNA is an architecture that is sustainable through technology changes and integrates other applications using interfaces.
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Who this course is for:
- Anyone interested to learn about business processes followed in telecom
Course content
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Instructor
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Cognitel is India’s leading and premier Information Communication Technology (ICT) training and consulting organization. From its year of inception, Cognitel has delivered cutting edge technical and business training to large fortune 500 companies.
Cognitel’s fast growing list of clients include companies across the world like Airtel (India, Africa, Bangladesh), Vodafone (India), Etisalat (Middle-East), AXIS (Indonesia), Viva (Bahrain), Telenor (India), Ericsson (India), Huawei (India, Asia Pacific), Alcatel Lucent (India, Romania), Indus Towers (India), Bharti Infratel (India), American Towers (India), India Infoline (India), Tech Mahindra (India), Gulf Business Machines (Bahrain), Brolaz (Angola), Evalue Serve (India), Telesonic (India), Infosys (India), Wipro (India), Hero MotoCorp (India), HILTI (India), Hella Automotive (India), HFCL (India), Spectranet (India), Bharti Realty (India), Thinksmart (Bahrain), etc.
Cognitel is associated with Government Institutions like Indian Institute of Corporate Affairs (IICA), National Council of Education Research and Training (NCERT) and Telecom Sector Skill Council (TSSC). Cognitel is a content development partner of Confederation of Indian Industry (CII) and Bhartiya Yuva Shakti Trust (BYST).
Cognitel is in its 9th year of operation and has been able to carve an independent presence of itself, in the education market.
Cognitel is one of the few companies in the world, who has built a state of art ICT Lab (test bed of BTS, BSC, RAN, Transcoder, Routers, Switches, Firewall, MUX, MW, etc.) at Gurgaon
Cognitel is probably the first company to host the ICT lab on cloud, which means, the students can access the lab, remotely. This does not limit us to only telecom, but extend our facilities to IT training, such as VMware, Cloud Infrastructure, Servers and Storage, etc.
Cognitel is a Registered Education Provider (R.E.P.) with Project Management Institute (P.M.I.), United States for delivering training related to Project Management.
Cognitel is Huawei India's Learning Partner, for delivering training to Huawei's employees, customers and vendors. The Certifications include - HCNA, HCNP and HCIE for Routing & Switching, Server & Storage, Cloud, etc.
Cognitel is affiliated with SCRUMstudy for Scrum and Agile Certifications, 6sigmastudy for Quality Management Certifications