
The lecture starts with real work: you write down what you actually see in your team, follow a short decision tree and end up with one lever instead of four, so the next thing you do matches the problem you really have.
This course is built from eight disciplines: team building, leadership, personality types, employee engagement, one-on-one meetings, feedback, conflict management and performance management.
The map of the course
A simple dictionary for reading lectures from other fields as team work
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Team Lever Guide and fill in one line after each lecture.
Tools in this lecture
Files to download (1)
What team building in a company actually is
Stages of team development
The economic results of team building
Running a team building exercise for new employees
Tools in this lecture
Ready to use on the slides (4)
Models and methods explained (1)
A step-by-step process for creating any team building activity
Diagnosing the team beforehand with questionnaires
How team building improves the way people work
Types of activities and ready-made exercises
Tools in this lecture
Files to download (1)
Ready to use on the slides (5)
How to unite the work of several teams
Working out which teams need it most
Team building options for different team types
Ready-made exercises you can run immediately
Tools in this lecture
Files to download (1)
Ready to use on the slides (7)
What actually improves teamwork for remote workers
Online team building options
Exercises designed for hybrid teams
Ready-made remote exercises
Tools in this lecture
Ready to use on the slides (4)
Models and methods explained (1)
Typical team problems and how they show up
A team building option for each typical problem
The GRPI model for effective teamwork
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (2)
The 4Cs of successful teamwork
What competences the team itself needs
What else is required beyond team building events
Tools in this lecture
Ready to use on the slides (4)
Services and apps shown in this lecture (1)
Models and methods explained (4)
Gallup and Google research on modern leadership
How leadership relates to emotions
What the essence of leadership actually is
What kind of leadership younger employees respond to
Tools in this lecture
Ready to use on the slides (3)
Services and apps shown in this lecture (3)
Models and methods explained (3)
A model of leadership styles
A breakdown of each style
Finding the effective style for the situation
How and when to change your style
Tools in this lecture
Ready to use on the slides (2)
Models and methods explained (9)
How to motivate someone to take on a task
Keeping motivation alive while the work runs
Giving feedback once the task is done
Leading on the basis of individual talent
Tools in this lecture
Ready to use on the slides (6)
Services and apps shown in this lecture (3)
Models and methods explained (3)
Stages of team development and what each one needs
How a leader inspires a group
What to do about team burnout
Handling a genuinely destructive team member
Tools in this lecture
Ready to use on the slides (15)
Services and apps shown in this lecture (1)
Models and methods explained (5)
Coaching as a management style and when it applies
The coaching skills you need
Running one-on-ones with coaching elements
Facilitating team meetings
Tools in this lecture
Ready to use on the slides (12)
Models and methods explained (3)
Saying no without damaging the relationship
Avoiding the slide into micromanagement
Working with informal leaders
Dealing with broken agreements and problem behaviour
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (4)
The history of the field and the works of Carl Jung
The four classic personality type scales
How to test and how to read each type
The relationship between personality type and work
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (1)
The history and logic of the methodology
How to run the test
How to work with each of the four types
DISC as a basis for adapting your approach
Tools in this lecture
Models and methods explained (1)
What makes this methodology different
How each personality type works
The weaknesses of each type
Recognising a type in conversation without any test
Tools in this lecture
Models and methods explained (1)
The core of Belbin's methodology and its typical roles
How to build a balanced team
The difference with the Hogan assessment
Where to get tested and how to read a report
Tools in this lecture
Ready to use on the slides (1)
Models and methods explained (1)
What makes the Big Five different
Where to take the test
How to use the result in a team context
Comparison with the other methodologies
Tools in this lecture
Models and methods explained (1)
How it differs from other typologies
Where to get tested
How to work with the results
How to apply it inside a working team
Tools in this lecture
Services and apps shown in this lecture (1)
Models and methods explained (1)
What engagement is and how it differs from motivation and loyalty
The most common measurement methodologies
Gallup Q12 in detail
How to administer the survey and work with results
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (3)
Taking apart the twelve elements of engagement
Action planning to improve each one
Giving managers concrete tasks rather than a report
Tools in this lecture
Ready to use on the slides (13)
Services and apps shown in this lecture (9)
Models and methods explained (6)
How the first generation of engagement work is run
The tools involved
Preparing the company for launch
Tools in this lecture
Ready to use on the slides (6)
Services and apps shown in this lecture (3)
Models and methods explained (2)
The main differences from the first generation
How to prepare the organisation
Engagement tools at this level
Launching it in the company
Tools in this lecture
Ready to use on the slides (2)
Services and apps shown in this lecture (5)
Models and methods explained (3)
Overview of the third generation
The tools that come with it
How to prepare your company today
Employee experience as the evolution of engagement
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (4)
Providing management training that changes behaviour
Giving managers feedback on their own engagement scores
Working together rather than reporting on them
Tools in this lecture
Ready to use on the slides (6)
The role of the people function in engagement
The role of business partners
How a manager should change the way they work with people
What makes a one-on-one effective
Tools in this lecture
Ready to use on the slides (5)
Elements of a culture of high engagement
Teal organisations and holacracy
OKR as an engagement mechanism
Radical candour and teamwork
Tools in this lecture
Ready to use on the slides (4)
Models and methods explained (8)
Why Google believes businesses do not take off without 1:1
The 1:1 format itself
Business efficiency gained from regular meetings
Who should run it and how often
Tools in this lecture
Ready to use on the slides (7)
Models and methods explained (2)
This course contains the use of artificial intelligence.
You can have eight strong people and a weak team. Most managers discover this the expensive way. Here are 358 tools to build the team: 232 ready-to-use question lists, procedures, templates and checklists, 96 models and methods, 23 services shown on screen and 7 working files.
Open a lecture, take the question list, and use it in your next one-on-one.
What is going wrong right now
Everyone is competent, and the results are still average. People work in parallel instead of together, conflict is avoided, feedback is rare, one-on-ones are status updates, and the review happens once a year. Engagement drops, and the best people leave first.
What changes after this course
You build the team on purpose: you know the people, their roles and what engages them. One-on-ones, feedback and recognition are regular, conflict is handled early, and goals and reviews connect individual work to team results.
What is inside: 358 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
Where the tools are
Team building (2 sections, 38 tools). Why it matters, how to start, remote teams and conflict.
Leading the team (2 sections, 74 tools). Modern research, situational styles, inspiring, coaching and order.
People and roles (2 sections, 19 tools). MBTI, DISC, Belbin, Hogan and team composition.
Engagement (3 sections, 85 tools). Gallup Q12, engagement 2.0 and 3.0, employee experience and culture.
One-on-ones and feedback (4 sections, 80 tools). Formats, coaching, feedback loops and recognition.
Conflict and performance (5 sections, 137 tools). Conflict, mediation, goals, OKR, evaluation and the review.
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.
According to Gallup research, only one manager in ten has all the talents the role needs, two in ten have at least three and can be trained, and seven in ten are in the wrong place. You cannot replace them all, so managers without those talents need special support. At the STB TV channel we solved it on some projects with two leaders, a creative one and an organisational one.
How to use the course
Start with team building and leading the team, then use the engagement, one-on-one and feedback sections every week. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
Where to start
Ask each team member what helps and what blocks their work this week, then open the first lecture. Enrol now and start your first lesson today.