
Explore how leaders achieve productive results through seven courses on organizational development, problem solving, influence, conflict resolution, making decisions, creating loyal customers, and team building.
Explore why this course emphasizes problem solving, decision making, and resolving conflicts to improve outcomes in business and daily life.
Explore problem solving, decision making, and conflict resolution while sharpening your critical thinking through a family vacation decision scenario, with a quiz and the use of models and external structure.
Learn an external problem solving model that identifies the problem, defines the goal, and maps a solution; apply the harnessing the speed of thought model for decision making.
Explore how first ideas drive decisions via type one thinking, why voting often fails, and how lean thinking plus perception broaden problem solving.
Know why a model is so useful
Explore the brain's functions, learn from the gas can syndrome, and complete a field trip to YouTube to observe diverse thinking and the need for mental models.
The lecture shows how imagined realities derail decisions and create conflicts, and uses the gas can story to demonstrate why an external mechanism helps maintain intelligent humbleness.
Explore how perception of a gorilla video shapes decision making and conflicts, and learn a robust problem-solving method beyond your brain's limits.
Choose to expand options and be inclusive when facing problems, rather than debating and arguing. Use an external structure to align diverse perspectives and improve outcomes.
The Harnessing the Speed of thought model will enable you to overcome many of your brain's limitations. It acts as an external structure to enable you to control your mental responses and effectively share your thoughts with others, and they with you. That makes all the difference.
Identify the issue by defining the gap between current conditions and needed outcomes in neutral terms, ensuring a shared, measurable understanding before pursuing root cause analysis.
Define a neutral goal separate from issues and solutions, outlining the desired future state and the gap between current status and the agreed goal.
List all hurdles and concerns without evaluation to include everyone in problem solving, decision making, and conflict resolution; keep ideas free-flowing to spark useful, stimulus-driven solutions.
Encourage free idea flow without early evaluation, apply innovation techniques, and collect as many possible solutions as you can before selecting forward-looking options.
Compare possible solutions to the goal and to hurdles, eliminate those that fail, and set aside options that won't reach the target, then revise as needed.
Explore how to harness the speed of thought to coordinate group problem-solving, ensure inclusive participation, and trace steps from ideas to solutions for a collective, successful outcome.
Learn how harnessing the speed of thought boosts business problem solving and decision making through two real cases, including a huge return on investment and coaching with the HST model.
Harnessing the speed of thought helps hospital leadership align surgery and pharmacy to define a mutual issue, implement safe dispensing, and achieve a $30 million return on investment over 15 years.
Develop leadership, decision-making, and problem-solving skills to solve an impossible business conflict by aligning management and labor through a mutual issue and mutual goal, retaining employees for three months.
Harness the collective genius of your organization to outpace competition by fostering cooperation and aligning people toward a shared mission.
Explore harnessing the speed of thought, summarize the HST model, and detail its steps to prepare you for effective decision-making and problem-solving.
Explore the HST model by harnessing the speed of thought through an open, inclusive process that captures all ideas, encourages collaboration, and revises steps toward mutual agreement.
Identify the issue by comparing current outcomes to desired state, collecting data, and determining root causes with five whys, fishbone diagrams, and Pareto analysis; state the problem in measurable terms.
Define the goal by clarifying the gap between current and desired states, set a measurable outcome, and align it with mission, strategies, and priorities.
Identify and analyze hurdles and concerns in problem solving, including time, cost, approvals, resources, and stakeholder fears, to guide data-driven decision making and solution selection.
Encourage brainstorming with pizza and drinks, giving each person ten minutes to list five solutions. Add what-if prompts and post ideas on the company site for two weeks.
Select the best solution by comparing options to goals and constraints, then implement, measure outcomes, and sustain the process through continuous improvement and periodic piloting.
Harnessing the speed of thought produces win-win outcomes by aligning all parties around mutually compelling issues, fostering team unity, respect for input, and trust in the process.
Explore how harnessing the speed of thought aids decision-making and conflict resolution in a typical family scenario with a teenager, showing when cooperation produces a win-win in leadership and management.
Explore a father-son curfew conflict and learn to craft a mutually agreeable curfew through open expression, listening, and shared definitions.
Explore how a dad balances safety, control, and his son's growing independence around curfew, urging a unified parental approach and open dialogue. Harnessing the speed of thought aids family dynamics.
Discover how to harness the speed of thought using the thumb method for small meetings, the five whys for root causes, and strategies for handling the boss.
Learn to harness the speed of thought by identifying the actual issue, defining measurable goals, and applying a structured problem-solving approach with the thumb method.
Apply the five whys technique to uncover root causes by asking why five times. Trace a malfunction from water damage to maintenance gaps that delay repairs.
Harnessing the speed of thought helps you influence without power by identifying a mutual issue, setting a mutual goal, and neutrally exploring hurdles so the boss adopts the best outcome.
Explore other models of problem solving and compare them to harnessing the speed of thought. Conclude with a brief comparison to help you understand available options.
Apply the FEMA five-step problem solving process to identify the problem, explore alternatives, select and implement a solution, and evaluate results in fast-moving disaster responses.
Learn the four-step American Society for Quality model for problem solving: define the problem with measurable target standards, generate alternatives, evaluate and select the best solution, then implement and monitor.
Use the dmaic five-step model to define the problem, measure baseline quality and lead time, analyze root causes, implement improvements, and monitor results.
the six step model guides you to define the problem, identify root causes, explore alternatives, select and implement a solution, and evaluate outcomes.
apply the HST model for problem solving and conflict resolution by recognizing mutual issues, slowing the speed of thought, and practicing perspective-taking to reach a win-win.
Challenge intuition by harnessing the speed of thought; navigate from type one to deliberate type two thinking, acknowledge model weaknesses, and embrace deliberate slowing to improve decision-making.
Harness the speed of thought by using a simple three-by-five card to define measurable goals, enumerate hurdles, and reveal solutions through visible, collaborative steps.
Explore harnessing the speed of thought to improve decision making and problem solving through the five-step process, observation, coaching, and practice with moral dilemmas and current events.
Explore how harnessing the speed of thought provides an external structure for collective wisdom, improving problem solving, decision making, and creativity that can be learned.
Express sincere thanks to attendees for spending time and listening, recognizing the value shared. Emphasize a shared journey toward a good purpose to improve how you act and the world.
A unique, first-to-market decision-making model available online only on Udemy.
This course: Leadership: Enhance Your Decision Making & Problem Solving
After taking this course:
You will be able to solve problems, make better decisions and resolve conflicts easier, faster and better than ever before using the five-step Harnessing the Speed of Thought (HST) model.
Success in business and in life requires you to make fewer mistakes and more good decisions. Because of the natural functioning of the brain, the odds are stacked against you.
The HST Model focuses collective brain power to enable groups to work together better than ever before.
Ensure people focus on the same thing at the right time in the right way. Assemble solutions rather than debate them. The outcome is the best it can be.
One of my clients saved his company two million dollars a year at the cost of $1 (he paid for my coffee at Starbucks). Another saved his distressed 30-year marriage. Over the past 40 years, by using the five-step Harnessing the Speed of Thought (HST) model, businesses have flourished, lives have been saved, and careers soared.
Step into a thousand situations and know exactly what to do. You will increase happiness, contentment, productivity and success for you and those around you.
What makes this course different? Trained in human behavior, I help business leaders and employees interact with each other and with customers in the most productive ways. This course combines a concept from neuroscience (Type-2 Thinking) with one from psychology (Parallel Thinking). People work together to assemble a solution rather than arguing from different points of view.
I created HST soon after completing my doctoral dissertation in 1973. The model was first used with doctors to help patients better understand and follow their treatment plans. It has evolved over the years to become a universal decision-making and problem-solving tool. It is a tool you should have in your arsenal and is available online only in my courses.
Rock Solid Business Soft Skills
My set of LEADERSHIP SKILLS courses is ideal if you want to significantly improve your soft skills as a leader, manager or employee. Each course presents a specific topic; you’ll dive deeply into the content and emerge with newly acquired ideas and rock-solid soft skills. Many of the ideas and skills are unique to this set of courses.
Business is a balancing act of controlling and enabling others. As a leader/manager, you must be in charge but also encourage the best from every worker. As you know, this isn’t easy. Make a mistake or two and everyone suffers. Rock solid skills have clear steps, easily followed and measured. And if you aspire to leadership, these skills will propel you upward.
My courses follow that old saying, "if you give a man a fish, you feed him for a day, if you teach him to fish, you feed him for a lifetime." I teach both skills and concepts. If you want both training and an education, this is the place, tools and ideas. Each course provides ideas to explore and skills to try out. You choose the topic and in about three hours or less, you’ll acquire rock solid soft skills enabling you to support and inspire your employees. Double asterisks (**) around a section or lecture denotes core material.
This series of Leadership Skills courses is ideal for these topics: Entrepreneurship, Communication Skills, Management Skills, Business Fundamentals, Leadership Skills, Manager Training, Conflict Management, and Influence.