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Leadership: Enhance Your Decision Making & Problem Solving

Name: Leadership: Enhance Your Decision Making & Problem Solving
Rating: 4.6 (128 reviews)

Learn a Unique 5-Step Process for Problem Solving, Conflict Resolution and Decision Making in Business and in Life

Created byRobert Brown, Ph.D.

Last updated 8/2025

English

English [Auto],Thai [Auto],

What you'll learn

Make the obviously best decisions
Enable groups to effectively combine their brain power to solve problems
Resolve complex conflicts
Use this process everywhere, including family and friends, and it even works with teenagers (much of the time)!
Use your new skills for meetings, organizational development, project management, leadership and management; relationship, family and other personal issues.

Course content

10 sections • 52 lectures • 2h 55m total length

Your Doctor Bob Advantage3:59
The Leadership Skills Series1:20

Why This Course and the Goal2:31
Explore why this course emphasizes problem solving, decision making, and resolving conflicts to improve outcomes in business and daily life.
Welcome1:12
Explore problem solving, decision making, and conflict resolution while sharpening your critical thinking through a family vacation decision scenario, with a quiz and the use of models and external structure.
**The Family Vacation Incident**4:34
Helpful Interruption2:15
Learn an external problem solving model that identifies the problem, defines the goal, and maps a solution; apply the harnessing the speed of thought model for decision making.
A Helpful Quiz7:17
Why a Model?5:02
Know why a model is so useful

Your Brain, Such as It Is1:28
Explore the brain's functions, learn from the gas can syndrome, and complete a field trip to YouTube to observe diverse thinking and the need for mental models.
The Gas Can Tragedy4:10
The lecture shows how imagined realities derail decisions and create conflicts, and uses the gas can story to demonstrate why an external mechanism helps maintain intelligent humbleness.
**The Field Trip (Not to be Missed)**4:31
**People Are Different & Complicated**2:43

Introduction to HST Problem Solving and Decision Making0:58
The Harnessing the Speed of thought model will enable you to overcome many of your brain's limitations. It acts as an external structure to enable you to control your mental responses and effectively share your thoughts with others, and they with you. That makes all the difference.
The Family Vacation and HST3:30
The Family Vacation SAVED!4:59
HST Explained5:53
The Issue2:30
Identify the issue by defining the gap between current conditions and needed outcomes in neutral terms, ensuring a shared, measurable understanding before pursuing root cause analysis.
The Goal2:05
Hurdles and Concerns3:13
List all hurdles and concerns without evaluation to include everyone in problem solving, decision making, and conflict resolution; keep ideas free-flowing to spark useful, stimulus-driven solutions.
List Possible Solutions2:04
Encourage free idea flow without early evaluation, apply innovation techniques, and collect as many possible solutions as you can before selecting forward-looking options.
Choose Best Solution1:37
Compare possible solutions to the goal and to hurdles, eliminate those that fail, and set aside options that won't reach the target, then revise as needed.
And There's More1:39
Explore how to harness the speed of thought to coordinate group problem-solving, ensure inclusive participation, and trace steps from ideas to solutions for a collective, successful outcome.

Business Problem Solving1:19
A Business Problem: Losing Millions5:01
An Impossible Business Conflict5:56
Develop leadership, decision-making, and problem-solving skills to solve an impossible business conflict by aligning management and labor through a mutual issue and mutual goal, retaining employees for three months.
Harnessing Collective Genius2:27
Harness the collective genius of your organization to outpace competition by fostering cooperation and aligning people toward a shared mission.

Introduction0:40
Explore harnessing the speed of thought, summarize the HST model, and detail its steps to prepare you for effective decision-making and problem-solving.
The Principles of HST3:57
Explore the HST model by harnessing the speed of thought through an open, inclusive process that captures all ideas, encourages collaboration, and revises steps toward mutual agreement.
Step 1 Identify the Issue4:27
Identify the issue by comparing current outcomes to desired state, collecting data, and determining root causes with five whys, fishbone diagrams, and Pareto analysis; state the problem in measurable terms.
Step 2 Define the Goal2:28
Define the goal by clarifying the gap between current and desired states, set a measurable outcome, and align it with mission, strategies, and priorities.
Step 3 List Hurdles and Concerns4:10
Identify and analyze hurdles and concerns in problem solving, including time, cost, approvals, resources, and stakeholder fears, to guide data-driven decision making and solution selection.
Step 4 List Possible Solutions3:04
Step 5 Choose the Best Solution2:39
The Ultimate Outcomes for Using HST2:57
Harnessing the speed of thought produces win-win outcomes by aligning all parties around mutually compelling issues, fostering team unity, respect for input, and trust in the process.

Introduction1:18
Discover how to harness the speed of thought using the thumb method for small meetings, the five whys for root causes, and strategies for handling the boss.
**How to Introduce HST**5:31
Learn to harness the speed of thought by identifying the actual issue, defining measurable goals, and applying a structured problem-solving approach with the thumb method.
The Five Whys to Find Root Cause2:11
**Influence Without Power**5:10
Harnessing the speed of thought helps you influence without power by identifying a mutual issue, setting a mutual goal, and neutrally exploring hurdles so the boss adopts the best outcome.

Introduction0:46
Explore other models of problem solving and compare them to harnessing the speed of thought. Conclude with a brief comparison to help you understand available options.
FEMA2:52
Apply the FEMA five-step problem solving process to identify the problem, explore alternatives, select and implement a solution, and evaluate results in fast-moving disaster responses.
American Society for Quality3:00
DMAIC2:51
Use the dmaic five-step model to define the problem, measure baseline quality and lead time, analyze root causes, implement improvements, and monitor results.
The Six Step Model Plus Strengths & Weaknesses4:05

Introduction4:19
apply the HST model for problem solving and conflict resolution by recognizing mutual issues, slowing the speed of thought, and practicing perspective-taking to reach a win-win.
**The Weaknesses of HST**3:59
Challenge intuition by harnessing the speed of thought; navigate from type one to deliberate type two thinking, acknowledge model weaknesses, and embrace deliberate slowing to improve decision-making.
**The Power of HST**6:05
**From Now On**9:05
A Final Quiz4:15
Thank You0:50
Express sincere thanks to attendees for spending time and listening, recognizing the value shared. Emphasize a shared journey toward a good purpose to improve how you act and the world.

Requirements

A desire to enhance your people skills
You want to have effective decision making, problem solving and conflict resolution skills

Description

A unique, first-to-market decision-making model available online only on Udemy.

This course: Leadership: Enhance Your Decision Making & Problem Solving

After taking this course:

You will be able to solve problems, make better decisions and resolve conflicts easier, faster and better than ever before using the five-step Harnessing the Speed of Thought (HST) model.

Success in business and in life requires you to make fewer mistakes and more good decisions. Because of the natural functioning of the brain, the odds are stacked against you.

The HST Model focuses collective brain power to enable groups to work together better than ever before.

Ensure people focus on the same thing at the right time in the right way. Assemble solutions rather than debate them. The outcome is the best it can be.

One of my clients saved his company two million dollars a year at the cost of $1 (he paid for my coffee at Starbucks). Another saved his distressed 30-year marriage. Over the past 40 years, by using the five-step Harnessing the Speed of Thought (HST) model, businesses have flourished, lives have been saved, and careers soared.

Step into a thousand situations and know exactly what to do. You will increase happiness, contentment, productivity and success for you and those around you.

What makes this course different? Trained in human behavior, I help business leaders and employees interact with each other and with customers in the most productive ways. This course combines a concept from neuroscience (Type-2 Thinking) with one from psychology (Parallel Thinking). People work together to assemble a solution rather than arguing from different points of view.

I created HST soon after completing my doctoral dissertation in 1973. The model was first used with doctors to help patients better understand and follow their treatment plans. It has evolved over the years to become a universal decision-making and problem-solving tool. It is a tool you should have in your arsenal and is available online only in my courses.

Rock Solid Business Soft Skills

My set of LEADERSHIP SKILLS courses is ideal if you want to significantly improve your soft skills as a leader, manager or employee. Each course presents a specific topic; you’ll dive deeply into the content and emerge with newly acquired ideas and rock-solid soft skills. Many of the ideas and skills are unique to this set of courses.

Business is a balancing act of controlling and enabling others. As a leader/manager, you must be in charge but also encourage the best from every worker. As you know, this isn’t easy. Make a mistake or two and everyone suffers. Rock solid skills have clear steps, easily followed and measured. And if you aspire to leadership, these skills will propel you upward.

My courses follow that old saying, "if you give a man a fish, you feed him for a day, if you teach him to fish, you feed him for a lifetime." I teach both skills and concepts. If you want both training and an education, this is the place, tools and ideas. Each course provides ideas to explore and skills to try out. You choose the topic and in about three hours or less, you’ll acquire rock solid soft skills enabling you to support and inspire your employees. Double asterisks (**) around a section or lecture denotes core material.

This series of Leadership Skills courses is ideal for these topics: Entrepreneurship, Communication Skills, Management Skills, Business Fundamentals, Leadership Skills, Manager Training, Conflict Management, and Influence.

Who this course is for:

Business leaders and managers
Business management consultants
Organizational development consultants
Small business owners
Everyday people who want effective problem-solving skills

Leadership: Enhance Your Decision Making & Problem Solving

What you'll learn

Explore related topics

Course content

Please Begin Here to Learn About Dr. Bob2 lectures • 5min

Begin the Course Here6 lectures • 23min

Your Brain is a Big Problem. We Need to Talk About It.4 lectures • 13min

**Harnessing the Speed of Thought (HST)**10 lectures • 28min

**HST for Business**4 lectures • 15min

**A Deeper Dive into HST**8 lectures • 24min

Use of HST at Home3 lectures • 11min

HST: Extra Tools, Techniques and Ideas4 lectures • 14min

Other Problem Solving Models5 lectures • 14min

Next Steps6 lectures • 29min

Requirements

Description

Who this course is for: